4 votes

Custom Fields suggestion New

We need some custom fields on the invoice, like Ordered By and Delivery Note. We are presently evaluating Invoice Ocean up against QuickBooks Online. They have a number of custom fields that you name based on your own needs and the data entered become part of the database and reports. Is this something you are considering?


Anonymous 2015-03-16 10:38 1 comment
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2 votes

Logo question New

Es fundamental para mi antes de comprar el producto saber si puedo agregar a las cotizaciones o estimaciones el logo de mi empresa. Gracias!

Aparte de arreglar los errores de traducción


Anonymous 2014-11-26 22:26 1 comment
Has the answer

Hello,

If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.

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1 vote

recurring invoices suggestion New

Hi Why can't I send recurring invoices? I can't seem to tick the box on the account settings..


Anonymous 2016-11-09 12:20 1 comment
Has the answer

Hello, can I have your email address that you use to log into your account?

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1 vote

Logo Option suggestion New

Hello,

If you can have a company logo option then it will be great


Anonymous 2014-12-04 15:14 1 comment
Has the answer

Hello,

We do have that option.

If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.

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1 vote

pls i need invoice i d no to complete my foam online and case i d no


Anonymous 2014-11-21 01:46 1 comment
Has the answer

Hi,

I am having trouble understanding your question. Could you please elaborate?

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1 vote

Unit suggestion New

how i can put the serial


Anonymous 2014-10-05 14:37 1 comment
Has the answer

Hello,

I don't quite understand your question. Could you please specify it more?

Kind Regards,
Filip

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1 vote

Incremental payments question New

Does your invoice allow for partial and multiple payouts?


Anonymous 2014-06-16 06:33 1 comment
Has the answer

Hello,

Thank you for this suggestion. Our software allows for a partial payment status. What exactly do you have in mind regarding multiple payouts?

Kind Regards

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1 vote

question suggestion New

were do i put bank info and how long is the funding from payment


Anonymous 2014-08-10 22:44 1 comment
Has the answer

Hello,

Bank info can be added in Settings > Company / departments > Add new bank account.

I cannot quite understand what you mean by "how long is the funding from payment", would you care to elaborate further?

Have a great day.

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1 vote

Delete Account question New

How do I delete accounts


Anonymous 2014-06-24 05:47 1 comment
Has the answer

Hello,

In order to delete your account, you must provide the Customer Service with your Authorization Code.

Please become familiar with this entry on how to obtain your authorization code - http://help.invoiceocean.com/496962-How-to-obtain-your-Authorization-code-

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0 votes

Searchable Custom Fields suggestion New

The ability to add a custom field is perfect for adding serial numbers or specific info to a certain product. The problem is that it is not searchable. We are constantly spending a lot of time trying to find old invoices with specific serial numbers. Can you please look into connecting your search engine with custom fields. Thank you.


Anonymous 2017-09-21 10:34 0 comments
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0 votes

Payment suggestion New


Anonymous 2017-09-18 04:06 1 comment
Has the answer

Hello, how can we help you?

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0 votes

test successfull suggestion New

There is a bypass to the protection...


Anonymous 2017-08-30 07:52 0 comments
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0 votes

payment failed suggestion New

my credit card is declined


Anonymous 2017-08-30 07:48 0 comments
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0 votes

09445065402 suggestion New


Anonymous 2017-08-24 05:51 1 comment
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0 votes

fecebok suggestion New


Anonymous 2017-08-23 14:49 1 comment
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0 votes

hi
we would like to receive payment from our clients online ,,we based in south africa ,,,
ARE YOU ABLE TO DO THAT ?


Anonymous 2017-07-25 19:45 1 comment
Has the answer

Hello, please take a look at the list of integrations with payment providers http://invoiceocean.com/integrations-and-extensions#payments - if they offer such payments, it will be possible to use auto-payments in InvoiceOcean.

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0 votes

muno suggestion New

HR


Anonymous 2017-06-17 03:30 1 comment
Has the answer

Hello, how may I help you?

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0 votes

himed suggestion New


Anonymous 2017-04-25 05:54 0 comments
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0 votes

himed suggestion New


Anonymous 2017-04-25 05:54 1 comment
Has the answer

Hello, how can I help you?

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0 votes

Hi,
I need to issue bilingual invoices/documents in English and Hebrew. Can I create a custom dictionary or xlm file that could be used for this purpose?


Anonymous 2017-02-22 11:34 1 comment
Has the answer

Hello,
please contact me via email at maria@invoiceocean.com in order to add a new translation to our software.
Kind Regards

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0 votes

Hi,
I would like to add a link with a button of my facebook page in the email template.
Like for exemple : ''Like us on facebook''

Is this possible ?

Thank you very much.


Anonymous 2017-02-02 08:36 1 comment
Has the answer

Hello,
the custom email templates option is included in the Enterprise subscription.
If you have any further questions, we are at your disposal.
Kind Regards

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0 votes

Footer question New

How to remove footer "InoiceOcean"?


Anonymous 2017-01-24 17:15 1 comment
Has the answer

Hello, the "InvoiceOcean" footer removal is an extra service and costs 20% of your subscription plan. We can issue a proforma invoice.

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0 votes

in english invoice error New

Hi, i see in english invoice the word ΦΠΑ this is in Greek language. Please change it to VAT rate or VAT. Keep ΦΠΑ only in Greek version.
Thanks a lot.


Anonymous 2017-01-04 15:32 1 comment
Has the answer

Hello,
You see ΦΠΑ because it is your default tax name. You can change it by going to Settings > Account settings > Configuration > Tax name

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0 votes

Check 02097835 suggestion New


Anonymous 2017-01-01 10:07 1 comment
Has the answer

Hello,
how can I help you?

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0 votes

We have clients doing a 30-day free trial with us before they decide to enter into a subscription. How do we do this using InvoiceOcean?


Anonymous 2016-12-29 10:38 3 comments
Has the answer

Could you please specify more the question? Every newly created account has a 30-day free trial.

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