if you want to delete an invoice, please go to Income>Invoice>mark checkbox on the left, near indicated invoice number>Delete.
Another way to delete an invoice is to click on invoice to see its preview, then click Delete.
When I issue the Prepayment invoice "Due Date" label is not translated. In Georgian translation it must be "გადახდის ვადა".
Please see the attached invoice. text is marked with yellow
I have issues, the pages are quite large and the PAID sign is split into 2 pages sometimes. How can I print it out all in one page or 2 but organised?
Thanks
Hello,
the amount of pages depends on the amount of data on your invoice / the invoice template. You can try changing the invoice template, or changing the font size. In Settings -> Account settings -> Print settings, in the Customize print with CSS field you can paste the below code and change the value of px to change the font size.
.invoice_outline * { font-size: 12px; }
We need such kind of restrictions on for users that they could only issue invoices, prepayment invoices estimates, add clients and products and nothing more. I mean they should not be able to issue expenses or other documents. Also they should not be able to delete their account. Is that possible?
You can find all type of privileges available in our system by going to Settings > Account settings > Configuration > Users and privileges. A user enabled to issue documents is able to issue all type of documents available in the system. If the suggestion gain a significant number of user’s votes, we will consider its implementation.
Users can’t delete their accounts.
Hi, the name of the checkbox can be confusing, we will change it - with the checkbox checked, the invoice will be created and sent automatically after the payment is received.
You can match every payment to a corresponding invoice. You have to issue the invoice first, and then, while generating the payment, select the invoice from the list.
Yes, you may insert the company logo.
Simply log into your account at invoiceocean.com, go to Settings -> Account settings -> Print settings (left hand side). It is best for your logo to be in either jpg or png. It also cannot exceed 1mb.
Please,I had been on the CHAT but you can not respond now i nneded your assist for the VAT ID to use now untill i get my own for GTBank please help me now
InvoiceOcean allows you to change the format of invoice numbering, in order to do this navigate to Settings > Account settings > Invoice numbering > Default format of invoice numbering and select your preferred option. Whenever you create a new invoice the new numbering format will apply to all new invoices, the old invoices will remain unchanged, but can be changed manually. To go back to the default settings, repeat the process.
Reconciliation report suggestion Resolved
Could you please make possible to do reconciliation report regarding one particular client (issued invoices against paid amount)?
Thank you.
Hello
I think we can offer you something. Can you send an example of such a report? I'll make sure that our solution fits your needs.
Paymill suggestion Resolved
Hello,
Could you consider working with Paymill (https://www.paymill.com) payment provider?
Thanks!
Hi,
Could you please provide more information abou your company and clients?
25907 question Resolved
Dzień dobry,
proszę powiedzieć jak możemy pomóc?
Pozdrawiam,
Michał Borkowski
--
Michał Borkowski
e-mail: michal.borkowski@fakturownia.pl
www.fakturownia.pl
Low inventory notifiacation via email , whatsapp or pop up no page suggestion Resolved
Where do i find the recurrent invoce/expences list? question Resolved
Thanks in advance,
Nicolas
In order to have the enable recurring invoices, go to Settings > Account settings > Enable recurring invoices. .
More about recurring invoices you can find here - http://help.invoiceocean.com/488275-About-recurring-invoices
Delete an Invoice question Resolved
How to?
Thanks.
Dear Sirs,
if you want to delete an invoice, please go to Income>Invoice>mark checkbox on the left, near indicated invoice number>Delete.
Another way to delete an invoice is to click on invoice to see its preview, then click Delete.
Michał Borkowski
--
Michał Borkowski
e-mail: michal.borkowski@fakturownia.pl
www.fakturownia.pl
zzhhip suggestion Resolved
Dzień dobry,
w czym możemy pomóc?
Pozdrawiam,
DEBIT NOTE suggestion Resolved
Hello,
how can we help you?
0776958384 suggestion Resolved
Hello,
how may I help you?
due date error Resolved
When I issue the Prepayment invoice "Due Date" label is not translated. In Georgian translation it must be "გადახდის ვადა".
Please see the attached invoice. text is marked with yellow
Thank you for reporting that. The translation has been updated.
Kind regards
Dont Want to see the aids suggestion Resolved
Dont Want to see the aids
PDF suggestion Resolved
I have issues, the pages are quite large and the PAID sign is split into 2 pages sometimes. How can I print it out all in one page or 2 but organised?
Thanks
Hello,
the amount of pages depends on the amount of data on your invoice / the invoice template. You can try changing the invoice template, or changing the font size. In Settings -> Account settings -> Print settings, in the Customize print with CSS field you can paste the below code and change the value of px to change the font size.
.invoice_outline * { font-size: 12px; }
Best regards,
Kacper
Users and privileges suggestion Resolved
We need such kind of restrictions on for users that they could only issue invoices, prepayment invoices estimates, add clients and products and nothing more. I mean they should not be able to issue expenses or other documents. Also they should not be able to delete their account. Is that possible?
You can find all type of privileges available in our system by going to Settings > Account settings > Configuration > Users and privileges. A user enabled to issue documents is able to issue all type of documents available in the system. If the suggestion gain a significant number of user’s votes, we will consider its implementation.
Users can’t delete their accounts.
87654321 suggestion Resolved
payment question Resolved
Please check payment on my acct. just made payment this month and it's asking for another payment
Hi,
I would love to help you but you even didn`t gave any payment or contact information/ e-mail address.
Pozdrawiam,
Malgorzata Kozicka
--
Malgorzata Kozicka
e-mail: malgorzata@radgost.com
www.radgost.com
english suggestion Resolved
Bangladesh
Hello,
how can I help you?
Kind Regards
add payment functions question Resolved
While choosing the action "add payment" to the invoice, there is a check box "I need an Invoice" in the New Payment's Window. what's that for?
Hi, the name of the checkbox can be confusing, we will change it - with the checkbox checked, the invoice will be created and sent automatically after the payment is received.
Mohamed suggestion Resolved
Hello,
Is there any problem, that I can help You to solve out?
Wish You a wonderful day.
match the invoice suggestion Resolved
While adding the payment there is an option "Match the invoice". how can we use that function?
You can match every payment to a corresponding invoice. You have to issue the invoice first, and then, while generating the payment, select the invoice from the list.
Invoice Entry question Resolved
i am very new to work with invoice, so please explain me about the invoice entry????
Hello,
could you please specify your question? What do you exactly need to know?
delete company question Resolved
Hi
how i can dele a company or department?
Thanks
Marco
logo question Resolved
Is it possible to insert the company logo somewhere for the editing of the invoice?
Thank you in advance
A.C
Hi,
Yes, you may insert the company logo.
Simply log into your account at invoiceocean.com, go to Settings -> Account settings -> Print settings (left hand side). It is best for your logo to be in either jpg or png. It also cannot exceed 1mb.
Hope this helps.
vat id question Resolved
Please,I had been on the CHAT but you can not respond now i nneded your assist for the VAT ID to use now untill i get my own for GTBank please help me now
Hello, could you specify your question?
Kind regards
Documents numbering question Resolved
How can I make Document numbering for our company "Purchase order" ?
Hello,
InvoiceOcean allows you to change the format of invoice numbering, in order to do this navigate to Settings > Account settings > Invoice numbering > Default format of invoice numbering and select your preferred option. Whenever you create a new invoice the new numbering format will apply to all new invoices, the old invoices will remain unchanged, but can be changed manually. To go back to the default settings, repeat the process.
Kind regards,
Bagi
margin suggestion Resolved
Could you send me more information ?