0 votes

hola suggestion Resolved

how you doin?


Anonymous 2017-08-30 07:47 1 comment
Has the answer

hello, how can I help you?

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0 votes

Mohamed suggestion Resolved


Anonymous 2016-08-31 01:38 1 comment
Has the answer

Hello,

Is there any problem, that I can help You to solve out?

Wish You a wonderful day.

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0 votes

logo suggestion Resolved

How do I add a company logo to an invoice


Anonymous 2015-04-09 12:00 1 comment
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0 votes

due date error Resolved

When I issue the Prepayment invoice "Due Date" label is not translated. In Georgian translation it must be "გადახდის ვადა".
Please see the attached invoice. text is marked with yellow


Anonymous 2016-03-11 19:23 1 comment
Has the answer

Thank you for reporting that. The translation has been updated.
Kind regards

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0 votes

Dont Want to see the aids suggestion Resolved

Dont Want to see the aids


Anonymous 2017-01-20 14:47 0 comments
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0 votes

Additional invoice field question Resolved

Additional Invoice field doesn't appear in the invoice. Is that some kind of malfunction or invoice template should be edited?


Anonymous 2016-03-11 18:02 1 comment
Has the answer

Hi,
which invoice template do you use?

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0 votes

simplify template edit suggestion Resolved

Hello
it's very hard to modify the invoice/document templates or operate on settings
Could you please simplfy? :-)
Thanks!
Marco


Anonymous 2015-07-07 16:32 1 comment
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0 votes

templates suggestion Resolved

so if I want to modify the template I have to start with one in polish? Umm, that seems like a fixable problem...


Anonymous 2014-02-22 23:30 1 comment
Has the answer

which elements of templates, you want to modify ?

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0 votes

Paint zum suggestion Resolved


Anonymous 2016-03-28 20:50 1 comment
Has the answer

Hello,
could you please specify your suggestion?

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0 votes

Softuware suggestion Resolved

Sabjatedetal


Anonymous 2017-05-26 13:24 1 comment
Has the answer

Hello, how may I help you?

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0 votes

Rachunek suggestion Resolved

Jak wystawić rachunek "zaliczkowy" np. w dwóch ratach


Anonymous 2016-04-21 15:32 0 comments
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0 votes

estimate status question Resolved

while all prepayment invoices and final invoice are payed , related estimate status remains to be issued. Should it be updated automatically as payed or we should update the status manually?


Anonymous 2016-02-25 14:14 2 comments
Has the answer

Hi, you should update the status manually.

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0 votes

ined bandroom paswod suggestion Resolved

bandroom-34
password


Anonymous 2016-03-03 00:40 1 comment
Has the answer

Hi, is there anything that I can help you with?
Best regards

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0 votes

Rosika suggestion Resolved


Anonymous 2017-05-10 05:46 1 comment
Has the answer

Hello, how can I help you?

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0 votes

Change Date Format question Resolved

Would like to change the date format to be DD-MM-YYYY. How can I change or reset it in the system?


Anonymous 2017-06-30 07:34 1 comment
Has the answer

Hello, 
if you would like to change date format, please go to: Settings > Account Settings > Invoice numbering > Default format of invoice numbering.

(However if your query regards to the separator ('-') we do offer only '/'.)

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Help question Resolved

I was sent to this site to view an invoice how do I view this information


Anonymous 2016-09-07 02:55 1 comment
Has the answer

Hello,

Simply click on the link added to your InvoiceOcean e-mail or/and dowload the document. Please verify if sender is a real seller and leave us a copy it you aren't sure. 

Cheers!

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0 votes

хамраев suggestion Resolved

Умыт


Anonymous 2017-08-04 16:04 0 comments
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0 votes

tneis suggestion Resolved


Anonymous 2017-06-22 15:00 1 comment
Has the answer

Hello, how may we help you?

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0 votes
0 votes

Delete Account question Resolved

I accidentaly opened multiple accounts. How do I delete an account?


Anonymous 2015-07-08 12:26 1 comment
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acount delete suggestion Resolved

i have to delete 3 acounts i dont use them how to delete


Anonymous 2016-08-16 21:04 1 comment
Has the answer

Hello, in order to delete your accounts, you will need to provide us with your API authorization code (Settings> Account Settings> Integrations> API Authorization Code) for every account.

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users quantity question Resolved

Maximum users quantity is 10 and there is no way to add more users?


Anonymous 2016-03-07 22:15 1 comment
Has the answer

Hi, which subscription plan are you referring to?
Kind regards

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0 votes

invoice suggestion Resolved

I would like to create an invoice


Anonymous 2015-02-04 22:34 1 comment
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0 votes

Multiple Bank Accounts question Resolved

Is there an option to add multiple bank accounts?


Anonymous 2016-03-11 09:52 1 comment
Has the answer

Yes, you can add multiple bank accounts. In order to do so go to Settings > Company/Department > Add new bank account

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0 votes

please i need to access my account, urgent


Anonymous 2018-07-13 01:22 1 comment
Has the answer

Hello,

I would like to inform that recently we had some maintenance works in the system.

Right now you should be able to login into your account without any problem.

Should you have any questions please ask.

Kind regards,

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