0 votes

Reconciliation report suggestion Resolved

Could you please make possible to do reconciliation report regarding one particular client (issued invoices against paid amount)?

Thank you.


Anonymous 2016-06-16 11:37 1 comment
Has the answer

Hello

I think we can offer you something. Can you send an example of such a report? I'll make sure that our solution fits your needs.

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0 votes

Paymill suggestion Resolved

Hello,

Could you consider working with Paymill (https://www.paymill.com) payment provider?

Thanks!


Anonymous 2016-06-29 11:45 1 comment
Has the answer

Hi,

Could you please provide more information abou your company and clients? 

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0 votes

25907 question Resolved


Anonymous 2017-02-09 07:18 1 comment
Has the answer

Dzień dobry,

proszę powiedzieć jak możemy pomóc?


Pozdrawiam,
Michał Borkowski

--
Michał Borkowski
e-mail: michal.borkowski@fakturownia.pl
www.fakturownia.pl
 

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0 votes
0 votes

Thanks in advance,
Nicolas


Anonymous 2014-04-17 18:16 1 comment
Has the answer

In order to have the enable recurring invoices, go to Settings > Account settings > Enable recurring invoices. .
More about recurring invoices you can find here - http://help.invoiceocean.com/488275-About-recurring-invoices

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0 votes

Delete an Invoice question Resolved

How to?

Thanks.


Anonymous 2017-02-13 21:05 1 comment
Has the answer

Dear Sirs,

if you want to delete an invoice, please go to Income>Invoice>mark checkbox on the left, near indicated invoice number>Delete.
Another way to delete an invoice is to click on invoice to see its preview, then click Delete.
 

 
How to? Thanks.

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0 votes

zzhhip suggestion Resolved


Anonymous 2017-05-03 12:04 1 comment
Has the answer

Dzień dobry,

w czym możemy pomóc?

Pozdrawiam,

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0 votes

DEBIT NOTE suggestion Resolved


ugt452588 2017-03-18 19:51 1 comment
Has the answer

Hello,

how can we help you?

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0 votes

0776958384 suggestion Resolved


Anonymous 2017-06-10 05:31 1 comment
Has the answer

Hello,
how may I help you?

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0 votes

due date error Resolved

When I issue the Prepayment invoice "Due Date" label is not translated. In Georgian translation it must be "გადახდის ვადა".
Please see the attached invoice. text is marked with yellow


Anonymous 2016-03-11 19:23 1 comment
Has the answer

Thank you for reporting that. The translation has been updated.
Kind regards

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0 votes

Dont Want to see the aids suggestion Resolved

Dont Want to see the aids


Anonymous 2017-01-20 14:47 0 comments
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0 votes

PDF suggestion Resolved

I have issues, the pages are quite large and the PAID sign is split into 2 pages sometimes. How can I print it out all in one page or 2 but organised?
Thanks


Anonymous 2023-02-14 01:20 1 comment
Has the answer

Hello,
the amount of pages depends on the amount of data on your invoice / the invoice template. You can try changing the invoice template, or changing the font size. In Settings -> Account settings -> Print settings, in the Customize print with CSS field you can paste the below code and change the value of px to change the font size.
.invoice_outline * { font-size: 12px; }

Best regards,
Kacper

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0 votes

Users and privileges suggestion Resolved

We need such kind of restrictions on for users that they could only issue invoices, prepayment invoices estimates, add clients and products and nothing more. I mean they should not be able to issue expenses or other documents. Also they should not be able to delete their account. Is that possible?


Anonymous 2016-03-12 11:18 1 comment
Has the answer

You can find all type of privileges available in our system by going to Settings > Account settings > Configuration > Users and privileges. A user enabled to issue documents is able to issue all type of documents available in the system. If the suggestion gain a significant number of user’s votes, we will consider its implementation.
Users can’t delete their accounts.

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0 votes

87654321 suggestion Resolved


Anonymous 2017-08-24 23:30 0 comments
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0 votes

payment question Resolved

Please check payment on my acct. just made payment this month and it's asking for another payment


Anonymous 2015-04-21 20:18 1 comment
Has the answer

Hi,

I would love to help you but you even didn`t gave any payment or contact information/ e-mail address.


Pozdrawiam,
Malgorzata Kozicka

--
Malgorzata Kozicka
e-mail: malgorzata@radgost.com
www.radgost.com

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0 votes

english suggestion Resolved

Bangladesh


Anonymous 2018-03-06 16:13 1 comment
Has the answer

Hello,
how can I help you?
Kind Regards

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0 votes

add payment functions question Resolved

While choosing the action "add payment" to the invoice, there is a check box "I need an Invoice" in the New Payment's Window. what's that for?


Anonymous 2016-03-05 19:10 1 comment
Has the answer

Hi, the name of the checkbox can be confusing, we will change it - with the checkbox checked, the invoice will be created and sent automatically after the payment is received.

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0 votes

Mohamed suggestion Resolved


Anonymous 2016-08-31 01:38 1 comment
Has the answer

Hello,

Is there any problem, that I can help You to solve out?

Wish You a wonderful day.

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0 votes

match the invoice suggestion Resolved

While adding the payment there is an option "Match the invoice". how can we use that function?


Anonymous 2016-03-11 09:20 1 comment
Has the answer

You can match every payment to a corresponding invoice. You have to issue the invoice first, and then, while generating the payment, select the invoice from the list.

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0 votes

Invoice Entry question Resolved

i am very new to work with invoice, so please explain me about the invoice entry????


Anonymous 2016-06-21 04:41 1 comment
Has the answer

Hello,
could you please specify your question? What do you exactly need to know?

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0 votes

delete company question Resolved

Hi
how i can dele a company or department?
Thanks
Marco


Anonymous 2015-07-07 16:31 0 comments
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0 votes

logo question Resolved

Is it possible to insert the company logo somewhere for the editing of the invoice?
Thank you in advance

A.C


Anonymous 2014-03-11 22:47 1 comment
Has the answer

Hi,

Yes, you may insert the company logo.
Simply log into your account at invoiceocean.com, go to Settings -> Account settings -> Print settings (left hand side). It is best for your logo to be in either jpg or png. It also cannot exceed 1mb.

Hope this helps.

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0 votes

vat id question Resolved

Please,I had been on the CHAT but you can not respond now i nneded your assist for the VAT ID to use now untill i get my own for GTBank please help me now


Anonymous 2016-05-23 11:30 1 comment
Has the answer

Hello, could you specify your question?
Kind regards

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0 votes

Documents numbering question Resolved

How can I make Document numbering for our company "Purchase order" ?


quadindustry 2019-04-15 22:10 1 comment
Has the answer

Hello,

InvoiceOcean allows you to change the format of invoice numbering, in order to do this navigate to Settings > Account settings > Invoice numbering > Default format of invoice numbering and select your preferred option. Whenever you create a new invoice the new numbering format will apply to all new invoices, the old invoices will remain unchanged, but can be changed manually. To go back to the default settings, repeat the process.

Kind regards,
Bagi

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0 votes

margin suggestion Resolved


Anonymous 2014-02-26 16:14 1 comment
Has the answer

Could you send me more information ?

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