Delete an Invoice question Resolved
Translation needed error Resolved
I'm trying to create a deposit invoice but a translation part is missing : all the table labels seems to be in polish for the "related quotation".
you can see a screenshot here : https://www.dropbox.com/s/upjhbqyox5y50nd/Capture%20d%27%C3%A9cran%202015-02-06%2011.58.29.png?dl=0
Thx for your corrections.
French plz :) suggestion Resolved
I love your product, may i request the french traduction? I wish i could send a french invoice :(
Company logo suggestion Resolved
How to add my company logo?
payment question Resolved
Please check payment on my acct. just made payment this month and it's asking for another payment
Where do i find the recurrent invoce/expences list? question Resolved
Thanks in advance,
In order to have the enable recurring invoices, go to Settings > Account settings > Enable recurring invoices. .
More about recurring invoices you can find here - http://help.invoiceocean.com/488275-About-recurring-invoices
Help question Resolved
I was sent to this site to view an invoice how do I view this information
User Accounts in a Pro account question Resolved
I have two 'companies' in my account, one for testing pre release payments etc (XXX-test) and one for the production version (XXX). In my Pro account, I am entitled to five users across three companies.
I am trying to enable access to three people, me (as the manager and for accounting purposes) and two other guys in my company (developers to build the platform in test, then deploy on main site).
I have created access for me and one other in both companies. When I went to give access to the third user, it will only let me do it in one company and I am at a loss to why, as I think I should be able to give access to two more people to both 'companies'.
Does the number of users in each company count towards the total of 5?
Paypal question Resolved
من تو ایرانم چگونه میتونم از پی پال استفاده کنم؟
here you can find a tutorial:
If you have any further questions, we are at your disposal.
INVENTORY PROBLEM question Resolved
HOW DO I QUOTE PRODUCTS WITHOUT DISCOUNT IN THE INVENTORY ? EVERY TIME I QUOTE A PRODUCT TO A FUTURE CLIENT THE SYSTEM DISCOUNT IT IN THE INVENTORY AS IF A SALE HAD OCCURRED.
from my understanding your problem seems to be automatically applied product discounts to clients you may not wish to give those discounts to.
You may assign a discount to a specific client instead of product.
Apologies if I misunderstood your question, please feel free to contact me again if you seek further assistance.
Thanks for using our software,
logo question Resolved
Is it possible to insert the company logo somewhere for the editing of the invoice?
Thank you in advance
firstname.lastname@example.org error Resolved
I'm attempting to create a new template by adapting the Default Blue, so I tried to load this as a base in the editor but for some reason the "Insert template example" functionality does not seem to work (it's not changing the template code, nor the css code). Is there any way to go around this issue?
If the functionality is still under development, maybe as a temporary workaround you could share on the forum or in the knowledge base the Default Blue template (and associated CSS file) so that we could open them manually and copy/paste the code.
Low invetory notifications suggestion Resolved
I sug est that maybe you should have a low inventory alert pero product, Let say its set up to alert when 5 items are left, this coulb via email, whatsapp or a pop up window that notifies that iventory has reached and recomends replenishing. Its a pain to look throught each pagem especially when you have a wide variety of products.
thank you for the suggestion.
Could you please add this suggestions here: http://invoiceocean.helpocean.com/
We will consider said function as we would receive more requests on that matter.
Currently we do not have such optionb ut we will be thinking about implemeting saidfeature in our program updates.
I changed the purchase price of a product in a previously generated Acceptance of Goods document. I would like the new product purchase price to be reflected in all of the previously generated Release of Goods documents (as well as the new ones). However, all the old RWs still show the old product purchase price.
down maintenance error Resolved
Hi I just paid for a 12 month subscription and now I can't access my account. I get the following message below. Is it just an unfortunate coincidence or is there something wrong with my subscription?
Sorry for the inconvenience.
The maintenance won't take long. Your data is still safe and secure.
regarding your message about system maintentance info, it is in fact an unfortunate coincidence.
Once in a while it is necessary to do some little work on servers, but we try to make it as fast as possible.
Yet again, we are sorry, everything is working fine again.
PRODUCTION FORMULA suggestion Resolved
YOU SHOULD ADD IN YOUR OPTIONS PRODUCTION FORMULA BECAUSE A FINISHED PRODUCT NEEDS SOME MATERIAL O RAW MATERIAL. Do not misunderstand me YOUR SYSTEM IS AMAZING BUT THIS IS ONLY A SUGGESTION. I WOULD LIKE TO HAVE AN OPTION TO SEE HOW MUCH QUANTITY NEED OF RAW MATERIAL TO MADE SOME PRODUCT(S).