0 votes

5205280s suggestion Resolved


Anonymous 2017-08-03 15:40 0 comments
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Change date question Resolved

Hello, I´m located in Costa Rica, but when I make a new invoice the date and hour is 12 + from here, how can I change it?


Anonymous 2016-05-18 01:46 2 comments
Has the answer

Hello,
the date and the hour are based on the account location.
Please provide us with your e-mail address, we will check this out.

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French plz :) suggestion Resolved

Hello,

I love your product, may i request the french traduction? I wish i could send a french invoice :(
Regards.


Anonymous 2012-07-30 14:05 1 comment
Has the answer

Great that you like our application :)
Even now you can issue invoices in French language in invoiceocean.com .
When you issue an invoice, click the "more options" and then choose the French language.

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Akram suggestion Resolved

Kannan baa


Anonymous 2016-09-21 06:47 1 comment
Has the answer

Hello,
is there anything I can help you with?

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Rachunek suggestion Resolved

Jak wystawić rachunek "zaliczkowy" np. w dwóch ratach


Anonymous 2016-04-21 15:32 0 comments
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0776958384 suggestion Resolved


Anonymous 2017-06-10 05:31 1 comment
Has the answer

Hello,
how may I help you?

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please i need to access my account, urgent


Anonymous 2018-07-13 01:22 1 comment
Has the answer

Hello,

I would like to inform that recently we had some maintenance works in the system.

Right now you should be able to login into your account without any problem.

Should you have any questions please ask.

Kind regards,

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0867698536 praise Resolved

Thai


Anonymous 2018-04-17 00:09 1 comment
Has the answer

Hello,
how can we help you?

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Dont Want to see the aids suggestion Resolved

Dont Want to see the aids


Anonymous 2017-01-20 14:47 0 comments
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parsad gurung suggestion Resolved


Anonymous 2017-02-07 01:40 1 comment
Has the answer

Hello,

How may we help you?
 

Kind regards, 
Michał

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invoice suggestion Resolved

I would like to create an invoice


Anonymous 2015-02-04 22:34 1 comment
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simplify template edit suggestion Resolved

Hello
it's very hard to modify the invoice/document templates or operate on settings
Could you please simplfy? :-)
Thanks!
Marco


Anonymous 2015-07-07 16:32 1 comment
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I have an invoice that has been issued, partially paid, and then a credit note has been issued for the outstanding amount. It's driving my accountant mad that it's still showing as owing after the issuance of the credit note. Is there any way of having it move from the outstanding category to something different signifying that it's been settled?


up.268872 2016-02-05 10:52 1 comment
Has the answer

Unfortunatelly, It's not possible at the moment.

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Mohamed suggestion Resolved


Anonymous 2016-08-31 01:38 1 comment
Has the answer

Hello,

Is there any problem, that I can help You to solve out?

Wish You a wonderful day.

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convert an estimate to invoice question Resolved

Hi guys, how can I convert an estimate to invoice?

We are contacting you from Colombia, my wife Sandra contacted you last week (sandra8197@hotmail.com) we are interested in your services, we are currently trying the demo version. She asked you to put the total amount of sold apparel (we make apparel wholesales) at the end of the invoice. Could you please confirm if you can do that for us?. Thanks


Anonymous 2014-10-31 18:35 1 comment
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Softuware suggestion Resolved

Sabjatedetal


Anonymous 2017-05-26 13:24 1 comment
Has the answer

Hello, how may I help you?

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Company logo suggestion Resolved

Hello

How to add my company logo?

Cheers


Anonymous 2014-08-23 13:33 1 comment
Has the answer

If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Account settings > Print settings > Invoice logo.

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Change Date Format question Resolved

Would like to change the date format to be DD-MM-YYYY. How can I change or reset it in the system?


Anonymous 2017-06-30 07:34 1 comment
Has the answer

Hello, 
if you would like to change date format, please go to: Settings > Account Settings > Invoice numbering > Default format of invoice numbering.

(However if your query regards to the separator ('-') we do offer only '/'.)

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NB N question Resolved


Anonymous 2016-05-30 02:50 1 comment
Has the answer

Hello,
is there anything I can help you with?

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Custom Documents error Resolved

Hoping to have the document absolutely identical to the default template but with the custom name, I've added new template and from the option "Insert example template" chose "default", but as a result I've got the document with the different layout and the same name as the default Invoice Template.


Anonymous 2016-03-16 14:01 3 comments
Has the answer

Hello, we implemented the first update about 2 weeks ago, the templates are almost the same; now our dev is working on making them equal but it requires additional tests as we want to avoid changes and errors in invoices issued with this template so far.

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fvkwbfghx suggestion Resolved


Anonymous 2016-07-12 15:31 1 comment
Has the answer

Hello, is there anything I can help you with?

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already paid error Resolved

how come you are asking me to pay again !!?!?


Anonymous 2016-06-17 14:43 1 comment
Has the answer

Hello, if the payment was made recently, the account will be activated and the notification will disappear when the payment is received on our account. If you want to accelerate the process, please send us the payment confirmation and we will activate the account.

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add payment functions question Resolved

While choosing the action "add payment" to the invoice, there is a check box "I need an Invoice" in the New Payment's Window. what's that for?


Anonymous 2016-03-05 19:10 1 comment
Has the answer

Hi, the name of the checkbox can be confusing, we will change it - with the checkbox checked, the invoice will be created and sent automatically after the payment is received.

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Rosika suggestion Resolved


Anonymous 2017-05-10 05:46 1 comment
Has the answer

Hello, how can I help you?

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logo question Resolved

Is it possible to insert the company logo somewhere for the editing of the invoice?
Thank you in advance

A.C


Anonymous 2014-03-11 22:47 1 comment
Has the answer

Hi,

Yes, you may insert the company logo.
Simply log into your account at invoiceocean.com, go to Settings -> Account settings -> Print settings (left hand side). It is best for your logo to be in either jpg or png. It also cannot exceed 1mb.

Hope this helps.

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