right now we do not offer such application.
Although our programmers plan to work on one in the nearest future.
You may still login into your account via browser (ie. Chrome) on your mobile.
due to our Terms of Service, removing the phrase ‘Generated in InvoiceOcean.com’ from the invoice footer is priced at 20% of the value of the User’s current subscription plan.
do you want me to perform a proforma invoce regarding to said matter?
when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.
Hi, the name of the checkbox can be confusing, we will change it - with the checkbox checked, the invoice will be created and sent automatically after the payment is received.
Great that you like our application :)
Even now you can issue invoices in French language in invoiceocean.com .
When you issue an invoice, click the "more options" and then choose the French language.
The ability to add a custom field is perfect for adding serial numbers or specific info to a certain product. The problem is that it is not searchable. We are constantly spending a lot of time trying to find old invoices with specific serial numbers. Can you please look into connecting your search engine with custom fields. Thank you.
I would like to kindly inform that for now said option is not available.
You may search for product via Product Code on the product card, not via Ref. number on the invoice.
Nevertheless, I will forward your query to our programmers and ask about the possibility to implement it into the system.
I'm attempting to create a new template by adapting the Default Blue, so I tried to load this as a base in the editor but for some reason the "Insert template example" functionality does not seem to work (it's not changing the template code, nor the css code). Is there any way to go around this issue?
If the functionality is still under development, maybe as a temporary workaround you could share on the forum or in the knowledge base the Default Blue template (and associated CSS file) so that we could open them manually and copy/paste the code.
if you want to delete an invoice, please go to Income>Invoice>mark checkbox on the left, near indicated invoice number>Delete.
Another way to delete an invoice is to click on invoice to see its preview, then click Delete.
in Income / All documents dashboard total gross price is not shown correctly, because the total sum of the estimate and invoices related to this estimate are calculated. The gross sum must not include the estimate amount, but only the amounts of the invoices related to this estimate.
The amount reflected as a summary of the column “gross price” is a summary of all values shown on the page. In order to get a correct reflection of income, generate a corresponding report.
I use your website via my tablet where the print function does not work properly. Could you please add an option to download PDF files as well as print. I mean when I do a quick print of all invoices, the print button on my laptop automatically creates and saves PDF, however not on my tablet which I now use as my main PC because my laptop has finally broken.
Hello, if the payment was made recently, the account will be activated and the notification will disappear when the payment is received on our account. If you want to accelerate the process, please send us the payment confirmation and we will activate the account.
Android mobile app question Resolved
Hi im ready to buy but i cant see android apo in play store..pls help
Hello,
right now we do not offer such application.
Although our programmers plan to work on one in the nearest future.
You may still login into your account via browser (ie. Chrome) on your mobile.
Footer suggestion Resolved
I want to remove footer invoice ocean.
How can i remove it?
Any charges??
Hello,
due to our Terms of Service, removing the phrase ‘Generated in InvoiceOcean.com’ from the invoice footer is priced at 20% of the value of the User’s current subscription plan.
do you want me to perform a proforma invoce regarding to said matter?
Kind regards,
PO suggestion Resolved
How to complete purchase order?
I add a PO and want receive goods to warehouse. what is the process?
Hello,
when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.
Kind regards,
payment question Resolved
Please check payment on my acct. just made payment this month and it's asking for another payment
Hi,
I would love to help you but you even didn`t gave any payment or contact information/ e-mail address.
Pozdrawiam,
Malgorzata Kozicka
--
Malgorzata Kozicka
e-mail: malgorzata@radgost.com
www.radgost.com
NB N question Resolved
Hello,
is there anything I can help you with?
25907 question Resolved
Dzień dobry,
proszę powiedzieć jak możemy pomóc?
Pozdrawiam,
Michał Borkowski
--
Michał Borkowski
e-mail: michal.borkowski@fakturownia.pl
www.fakturownia.pl
cancel suggestion Resolved
I want to cancel this account
Hello,
please visit our knowledge base, where we´ve described with details how to delete an account: http://help.invoiceocean.com/957621-How-to-delete-an-account-on-InvoiceOcean-
0867698536 praise Resolved
Thai
Hello,
how can we help you?
iPhone App question Resolved
Do you have an iPhone app?
Hello, yes we do. You can download it from the App Store: http://apple.co/1sRnZns
zzhhip suggestion Resolved
Dzień dobry,
w czym możemy pomóc?
Pozdrawiam,
activation? how and where? suggestion Resolved
Hello,
just create an account and that´s all. You can enjoy 30 days of free trial plan.
add payment functions question Resolved
While choosing the action "add payment" to the invoice, there is a check box "I need an Invoice" in the New Payment's Window. what's that for?
Hi, the name of the checkbox can be confusing, we will change it - with the checkbox checked, the invoice will be created and sent automatically after the payment is received.
French plz :) suggestion Resolved
Hello,
I love your product, may i request the french traduction? I wish i could send a french invoice :(
Regards.
Great that you like our application :)
Even now you can issue invoices in French language in invoiceocean.com .
When you issue an invoice, click the "more options" and then choose the French language.
Searchable Custom Fields suggestion Resolved
The ability to add a custom field is perfect for adding serial numbers or specific info to a certain product. The problem is that it is not searchable. We are constantly spending a lot of time trying to find old invoices with specific serial numbers. Can you please look into connecting your search engine with custom fields. Thank you.
Hello,
I would like to kindly inform that for now said option is not available.
You may search for product via Product Code on the product card, not via Ref. number on the invoice.
Nevertheless, I will forward your query to our programmers and ask about the possibility to implement it into the system.
Kind Regards,
Michał Borkowski
--
Michał Borkowski
e-mail: michael@invoiceocean.com
www.invoiceocean.com
---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq
---
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Facebook: http://facebook.com/InvoiceOcean
bogdan.rusu@aiesec.net error Resolved
I'm attempting to create a new template by adapting the Default Blue, so I tried to load this as a base in the editor but for some reason the "Insert template example" functionality does not seem to work (it's not changing the template code, nor the css code). Is there any way to go around this issue?
If the functionality is still under development, maybe as a temporary workaround you could share on the forum or in the knowledge base the Default Blue template (and associated CSS file) so that we could open them manually and copy/paste the code.
5205280s suggestion Resolved
Akram suggestion Resolved
Kannan baa
Hello,
is there anything I can help you with?
0776958384 suggestion Resolved
Hello,
how may I help you?
Delete an Invoice question Resolved
How to?
Thanks.
Dear Sirs,
if you want to delete an invoice, please go to Income>Invoice>mark checkbox on the left, near indicated invoice number>Delete.
Another way to delete an invoice is to click on invoice to see its preview, then click Delete.
Michał Borkowski
--
Michał Borkowski
e-mail: michal.borkowski@fakturownia.pl
www.fakturownia.pl
Paypal question Resolved
من تو ایرانم چگونه میتونم از پی پال استفاده کنم؟
Hello,
here you can find a tutorial:
http://help.invoiceocean.com/583884-How-to-integrate-your-PayPal-account-
If you have any further questions, we are at your disposal.
Income / All documents error Resolved
in Income / All documents dashboard total gross price is not shown correctly, because the total sum of the estimate and invoices related to this estimate are calculated. The gross sum must not include the estimate amount, but only the amounts of the invoices related to this estimate.
The amount reflected as a summary of the column “gross price” is a summary of all values shown on the page. In order to get a correct reflection of income, generate a corresponding report.
Use suggestion Resolved
Hello, how can we help you?
Rosika sankar suggestion Resolved
Hello, how can I help you?
PDF suggestion Resolved
Hi,
I use your website via my tablet where the print function does not work properly. Could you please add an option to download PDF files as well as print. I mean when I do a quick print of all invoices, the print button on my laptop automatically creates and saves PDF, however not on my tablet which I now use as my main PC because my laptop has finally broken.
Best Rgds
Hi,
Thank you for your suggestion. This feature is now available.
Kind Regards,
already paid error Resolved
how come you are asking me to pay again !!?!?
Hello, if the payment was made recently, the account will be activated and the notification will disappear when the payment is received on our account. If you want to accelerate the process, please send us the payment confirmation and we will activate the account.