0 votes

Android mobile app question Resolved

Hi im ready to buy but i cant see android apo in play store..pls help


Anonymous 2017-06-08 21:32 1 comment
Has the answer

Hello, 

right now we do not offer such application.
Although our programmers plan to work on one in the nearest future.
You may still login into your account via browser (ie. Chrome) on your mobile.

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0 votes

Footer suggestion Resolved

I want to remove footer invoice ocean.
How can i remove it?
Any charges??


Anonymous 2018-04-02 08:07 1 comment
Has the answer

Hello, 

due to our Terms of Service, removing the phrase ‘Generated in InvoiceOcean.com’ from the invoice footer is priced at 20% of the value of the User’s current subscription plan.

do you want me to perform a proforma invoce regarding to said matter?

Kind regards,

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0 votes

PO suggestion Resolved

How to complete purchase order?
I add a PO and want receive goods to warehouse. what is the process?


Anonymous 2018-03-31 09:17 1 comment
Has the answer

Hello, 

when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.

Kind regards,

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0 votes

payment question Resolved

Please check payment on my acct. just made payment this month and it's asking for another payment


Anonymous 2015-04-21 20:18 1 comment
Has the answer

Hi,

I would love to help you but you even didn`t gave any payment or contact information/ e-mail address.


Pozdrawiam,
Malgorzata Kozicka

--
Malgorzata Kozicka
e-mail: malgorzata@radgost.com
www.radgost.com

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0 votes

NB N question Resolved


Anonymous 2016-05-30 02:50 1 comment
Has the answer

Hello,
is there anything I can help you with?

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0 votes

25907 question Resolved


Anonymous 2017-02-09 07:18 1 comment
Has the answer

Dzień dobry,

proszę powiedzieć jak możemy pomóc?


Pozdrawiam,
Michał Borkowski

--
Michał Borkowski
e-mail: michal.borkowski@fakturownia.pl
www.fakturownia.pl
 

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0 votes

cancel suggestion Resolved

I want to cancel this account


Anonymous 2016-07-13 12:29 1 comment
Has the answer

Hello,
please visit our knowledge base, where we´ve described with details how to delete an account: http://help.invoiceocean.com/957621-How-to-delete-an-account-on-InvoiceOcean-

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0 votes

0867698536 praise Resolved

Thai


Anonymous 2018-04-17 00:09 1 comment
Has the answer

Hello,
how can we help you?

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0 votes

iPhone App question Resolved

Do you have an iPhone app?


Anonymous 2016-06-15 05:06 1 comment
Has the answer

Hello, yes we do. You can download it from the App Store: http://apple.co/1sRnZns

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0 votes

zzhhip suggestion Resolved


Anonymous 2017-05-03 12:04 1 comment
Has the answer

Dzień dobry,

w czym możemy pomóc?

Pozdrawiam,

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0 votes

activation? how and where? suggestion Resolved


Anonymous 2016-05-21 03:17 1 comment
Has the answer

Hello,
just create an account and that´s all. You can enjoy 30 days of free trial plan.

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0 votes

add payment functions question Resolved

While choosing the action "add payment" to the invoice, there is a check box "I need an Invoice" in the New Payment's Window. what's that for?


Anonymous 2016-03-05 19:10 1 comment
Has the answer

Hi, the name of the checkbox can be confusing, we will change it - with the checkbox checked, the invoice will be created and sent automatically after the payment is received.

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0 votes

French plz :) suggestion Resolved

Hello,

I love your product, may i request the french traduction? I wish i could send a french invoice :(
Regards.


Anonymous 2012-07-30 14:05 1 comment
Has the answer

Great that you like our application :)
Even now you can issue invoices in French language in invoiceocean.com .
When you issue an invoice, click the "more options" and then choose the French language.

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0 votes

Searchable Custom Fields suggestion Resolved

The ability to add a custom field is perfect for adding serial numbers or specific info to a certain product. The problem is that it is not searchable. We are constantly spending a lot of time trying to find old invoices with specific serial numbers. Can you please look into connecting your search engine with custom fields. Thank you.


Anonymous 2017-09-21 10:34 1 comment
Has the answer

Hello,

I would like to kindly inform that for now said option is not available.
You may search for product via Product Code on the product card, not via Ref. number on the invoice.
Nevertheless, I will forward your query to our programmers and ask about the possibility to implement it into the system.

Kind Regards,
Michał Borkowski

--
Michał Borkowski
e-mail: michael@invoiceocean.com
www.invoiceocean.com

---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq

---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
 

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0 votes

bogdan.rusu@aiesec.net error Resolved

I'm attempting to create a new template by adapting the Default Blue, so I tried to load this as a base in the editor but for some reason the "Insert template example" functionality does not seem to work (it's not changing the template code, nor the css code). Is there any way to go around this issue?
If the functionality is still under development, maybe as a temporary workaround you could share on the forum or in the knowledge base the Default Blue template (and associated CSS file) so that we could open them manually and copy/paste the code.


Anonymous 2015-02-05 22:35 0 comments
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0 votes

5205280s suggestion Resolved


Anonymous 2017-08-03 15:40 0 comments
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0 votes

Akram suggestion Resolved

Kannan baa


Anonymous 2016-09-21 06:47 1 comment
Has the answer

Hello,
is there anything I can help you with?

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0 votes

0776958384 suggestion Resolved


Anonymous 2017-06-10 05:31 1 comment
Has the answer

Hello,
how may I help you?

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0 votes

Delete an Invoice question Resolved

How to?

Thanks.


Anonymous 2017-02-13 21:05 1 comment
Has the answer

Dear Sirs,

if you want to delete an invoice, please go to Income>Invoice>mark checkbox on the left, near indicated invoice number>Delete.
Another way to delete an invoice is to click on invoice to see its preview, then click Delete.
 

 
How to? Thanks.

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0 votes

Paypal question Resolved

من تو ایرانم چگونه میتونم از پی پال استفاده کنم؟


Anonymous 2016-09-25 02:04 1 comment
Has the answer

Hello,
here you can find a tutorial:
http://help.invoiceocean.com/583884-How-to-integrate-your-PayPal-account-
If you have any further questions, we are at your disposal.

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0 votes

Income / All documents error Resolved

in Income / All documents dashboard total gross price is not shown correctly, because the total sum of the estimate and invoices related to this estimate are calculated. The gross sum must not include the estimate amount, but only the amounts of the invoices related to this estimate.


Anonymous 2016-03-11 09:35 1 comment
Has the answer

The amount reflected as a summary of the column “gross price” is a summary of all values shown on the page. In order to get a correct reflection of income, generate a corresponding report.

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0 votes

Use suggestion Resolved


Anonymous 2017-09-14 11:46 1 comment
Has the answer

Hello, how can we help you?
 

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0 votes

Rosika sankar suggestion Resolved


Anonymous 2017-05-10 05:46 1 comment
Has the answer

Hello, how can I help you?

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0 votes

PDF suggestion Resolved

Hi,

I use your website via my tablet where the print function does not work properly. Could you please add an option to download PDF files as well as print. I mean when I do a quick print of all invoices, the print button on my laptop automatically creates and saves PDF, however not on my tablet which I now use as my main PC because my laptop has finally broken.

Best Rgds


umu172062 2013-11-11 16:09 1 comment
Has the answer

Hi,

Thank you for your suggestion. This feature is now available.

Kind Regards,

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0 votes

already paid error Resolved

how come you are asking me to pay again !!?!?


Anonymous 2016-06-17 14:43 1 comment
Has the answer

Hello, if the payment was made recently, the account will be activated and the notification will disappear when the payment is received on our account. If you want to accelerate the process, please send us the payment confirmation and we will activate the account.

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