Hi im ready to buy but i cant see android apo in play store..pls help
Android mobile app question Resolved
Footer suggestion Resolved
I want to remove footer invoice ocean.
How can i remove it?
due to our Terms of Service, removing the phrase ‘Generated in InvoiceOcean.com’ from the invoice footer is priced at 20% of the value of the User’s current subscription plan.
do you want me to perform a proforma invoce regarding to said matter?
PO suggestion Resolved
How to complete purchase order?
I add a PO and want receive goods to warehouse. what is the process?
payment question Resolved
Please check payment on my acct. just made payment this month and it's asking for another payment
cancel suggestion Resolved
I want to cancel this account
please visit our knowledge base, where we´ve described with details how to delete an account: http://help.invoiceocean.com/957621-How-to-delete-an-account-on-InvoiceOcean-
add payment functions question Resolved
While choosing the action "add payment" to the invoice, there is a check box "I need an Invoice" in the New Payment's Window. what's that for?
French plz :) suggestion Resolved
I love your product, may i request the french traduction? I wish i could send a french invoice :(
Searchable Custom Fields suggestion Resolved
The ability to add a custom field is perfect for adding serial numbers or specific info to a certain product. The problem is that it is not searchable. We are constantly spending a lot of time trying to find old invoices with specific serial numbers. Can you please look into connecting your search engine with custom fields. Thank you.
I would like to kindly inform that for now said option is not available.
You may search for product via Product Code on the product card, not via Ref. number on the invoice.
Nevertheless, I will forward your query to our programmers and ask about the possibility to implement it into the system.
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
email@example.com error Resolved
I'm attempting to create a new template by adapting the Default Blue, so I tried to load this as a base in the editor but for some reason the "Insert template example" functionality does not seem to work (it's not changing the template code, nor the css code). Is there any way to go around this issue?
If the functionality is still under development, maybe as a temporary workaround you could share on the forum or in the knowledge base the Default Blue template (and associated CSS file) so that we could open them manually and copy/paste the code.
Delete an Invoice question Resolved
Paypal question Resolved
من تو ایرانم چگونه میتونم از پی پال استفاده کنم؟
here you can find a tutorial:
If you have any further questions, we are at your disposal.
Income / All documents error Resolved
in Income / All documents dashboard total gross price is not shown correctly, because the total sum of the estimate and invoices related to this estimate are calculated. The gross sum must not include the estimate amount, but only the amounts of the invoices related to this estimate.
PDF suggestion Resolved
I use your website via my tablet where the print function does not work properly. Could you please add an option to download PDF files as well as print. I mean when I do a quick print of all invoices, the print button on my laptop automatically creates and saves PDF, however not on my tablet which I now use as my main PC because my laptop has finally broken.
already paid error Resolved
how come you are asking me to pay again !!?!?