0 votes

Good


Anonymous 2016-09-23 03:22 0 comments
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0 votes

Akram suggestion Resolved

Kannan baa


Anonymous 2016-09-21 06:47 1 comment
Has the answer

Hello,
is there anything I can help you with?

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0 votes

How do I make a payment? question Resolved

Need to make a payment. Can't get into settings.


Anonymous 2016-09-07 21:28 1 comment
Has the answer


 


Hi,



I am happy to hear you had a positive experience with InvoiceOcean :) 

In order to switch to the paid plan you need to go to menu Settings > Account Settings and click Pay in the upper part of the site.

The system will guide you step by step through the payment process.


 


Kind Regards,

Malgorzata Kozicka



--

Malgorzata Kozicka

e-mail: info@invoiceocean.com

www.InvoiceOcean.com



---

For more software information, check out:

Knowledge base: http://help.invoiceocean.com

FAQ: http://invoiceocean.com/faq



---

Stay updated:

Twitter: http://twitter.com/InvoiceOcean

Google+: http://google.com/+InvoiceOcean

Facebook: http://facebook.com/InvoiceOcean

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0 votes

Help question Resolved

I was sent to this site to view an invoice how do I view this information


Anonymous 2016-09-07 02:55 1 comment
Has the answer

Hello,

Simply click on the link added to your InvoiceOcean e-mail or/and dowload the document. Please verify if sender is a real seller and leave us a copy it you aren't sure. 

Cheers!

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0 votes

Mohamed suggestion Resolved


Anonymous 2016-08-31 01:38 1 comment
Has the answer

Hello,

Is there any problem, that I can help You to solve out?

Wish You a wonderful day.

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0 votes

User login failed error Resolved

My user tried to login but failed .


Anonymous 2016-08-17 08:07 1 comment
Has the answer

Hello,
ensure that your user's login credentials are correctly entered and try to recover the password if necessary.
If the problem persists, contact us at info@invoiceocean.com and provide us with your user's email.

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0 votes

acount delete suggestion Resolved

i have to delete 3 acounts i dont use them how to delete


Anonymous 2016-08-16 21:04 1 comment
Has the answer

Hello, in order to delete your accounts, you will need to provide us with your API authorization code (Settings> Account Settings> Integrations> API Authorization Code) for every account.

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0 votes

cancel suggestion Resolved

I want to cancel this account


Anonymous 2016-07-13 12:29 1 comment
Has the answer

Hello,
please visit our knowledge base, where we´ve described with details how to delete an account: http://help.invoiceocean.com/957621-How-to-delete-an-account-on-InvoiceOcean-

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0 votes

fvkwbfghx suggestion Resolved


Anonymous 2016-07-12 15:31 1 comment
Has the answer

Hello, is there anything I can help you with?

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0 votes

Paymill suggestion Resolved

Hello,

Could you consider working with Paymill (https://www.paymill.com) payment provider?

Thanks!


Anonymous 2016-06-29 11:45 1 comment
Has the answer

Hi,

Could you please provide more information abou your company and clients? 

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0 votes

Invoice Entry question Resolved

i am very new to work with invoice, so please explain me about the invoice entry????


Anonymous 2016-06-21 04:41 1 comment
Has the answer

Hello,
could you please specify your question? What do you exactly need to know?

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0 votes

already paid error Resolved

how come you are asking me to pay again !!?!?


Anonymous 2016-06-17 14:43 1 comment
Has the answer

Hello, if the payment was made recently, the account will be activated and the notification will disappear when the payment is received on our account. If you want to accelerate the process, please send us the payment confirmation and we will activate the account.

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0 votes

Reconciliation report suggestion Resolved

Could you please make possible to do reconciliation report regarding one particular client (issued invoices against paid amount)?

Thank you.


Anonymous 2016-06-16 11:37 1 comment
Has the answer

Hello

I think we can offer you something. Can you send an example of such a report? I'll make sure that our solution fits your needs.

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0 votes

iPhone App question Resolved

Do you have an iPhone app?


Anonymous 2016-06-15 05:06 1 comment
Has the answer

Hello, yes we do. You can download it from the App Store: http://apple.co/1sRnZns

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0 votes

Hi guys
We're enjoying the application but I have a question:
I know I can add PO numbers to invoices for my clients' convenience, but can I conduct the required internal processes to create requests for payments, track progress and approve them via our account?


Anonymous 2016-06-01 16:04 1 comment
Has the answer

Hello,
in order to provide such functions we would have to know your sales data what is impossible without integrating our system with your store. Nevertheless, you can use our documents, such as proforma (which can be created with one click from PO) to generate kind of payment request, reports to track progress and invoices (which can be created with one click from proforma) to confirm the transaction. You can also use online payments and track payment statuses.

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NB N question Resolved


Anonymous 2016-05-30 02:50 1 comment
Has the answer

Hello,
is there anything I can help you with?

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0 votes

IT AS A CHARLLENGRS error Resolved

pLEASE. HELP AGAIN IT SHOWING ME THAT I DO NOT HAVE PAYMENT S ONLINE HOW CAN I GET PAID NOW.MUSA TAOFIK


Anonymous 2016-05-23 12:32 1 comment
Has the answer

Hello, please read this article and ensure that you activated the AutoPayments option correctly: http://help.invoiceocean.com/654240-How-to-enable-Online-AutoPayments-
In case of any further questions, we are at your disposal.

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0 votes

vat id question Resolved

Please,I had been on the CHAT but you can not respond now i nneded your assist for the VAT ID to use now untill i get my own for GTBank please help me now


Anonymous 2016-05-23 11:30 1 comment
Has the answer

Hello, could you specify your question?
Kind regards

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0 votes

activation? how and where? suggestion Resolved


Anonymous 2016-05-21 03:17 1 comment
Has the answer

Hello,
just create an account and that´s all. You can enjoy 30 days of free trial plan.

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0 votes

Change date question Resolved

Hello, I´m located in Costa Rica, but when I make a new invoice the date and hour is 12 + from here, how can I change it?


Anonymous 2016-05-18 01:46 2 comments
Has the answer

Hello,
the date and the hour are based on the account location.
Please provide us with your e-mail address, we will check this out.

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0 votes

Sales Report question Resolved

Hello, it´s anyway to get report about payment method? per example how can I get cash payment report or credit card payment report?

Thanks


Anonymous 2016-05-14 00:48 1 comment
Has the answer

Hello,
you can generate only a cash report by going to Reports > Reports list > Cash report. We don´t have separate reports for other payment methods.

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0 votes

Rachunek suggestion Resolved

Jak wystawić rachunek "zaliczkowy" np. w dwóch ratach


Anonymous 2016-04-21 15:32 0 comments
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0 votes

mister ajad khan suggestion New

Parasa raja


Anonymous 2016-04-05 06:53 5 comments
Has the answer

I am not sure if I understand your problem, could you please specify your question?

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2 votes

We need to integrate with Authorize.net with automatic recurring payment.


Anonymous 2016-04-02 09:02 1 comment
Has the answer

Thank you for your suggestion!
If it gains a significant amount of votes, we will implement it.
Kind regards

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0 votes

Paint zum suggestion Resolved


Anonymous 2016-03-28 20:50 1 comment
Has the answer

Hello,
could you please specify your suggestion?

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