Cancelling my trial account question New
Please let me know how I can cancel my trial account as I will no longer need this service.
Hello, please visit our Knowledge Base:
Please contact with me as soon as possible.
RMA and Serial Numbers question New
Greetings.. I am currently using PKWiU field for my serial numbers. Is there a way to assign a serial number to my products? I also cannot find an RMA form and process for returned items.
Paypal question Resolved
من تو ایرانم چگونه میتونم از پی پال استفاده کنم؟
here you can find a tutorial:
If you have any further questions, we are at your disposal.
Help question Resolved
I was sent to this site to view an invoice how do I view this information
User login failed error Resolved
My user tried to login but failed .
acount delete suggestion Resolved
i have to delete 3 acounts i dont use them how to delete
cancel suggestion Resolved
I want to cancel this account
please visit our knowledge base, where we´ve described with details how to delete an account: http://help.invoiceocean.com/957621-How-to-delete-an-account-on-InvoiceOcean-
already paid error Resolved
how come you are asking me to pay again !!?!?
Reconciliation report suggestion Resolved
Could you please make possible to do reconciliation report regarding one particular client (issued invoices against paid amount)?
We're enjoying the application but I have a question:
I know I can add PO numbers to invoices for my clients' convenience, but can I conduct the required internal processes to create requests for payments, track progress and approve them via our account?
in order to provide such functions we would have to know your sales data what is impossible without integrating our system with your store. Nevertheless, you can use our documents, such as proforma (which can be created with one click from PO) to generate kind of payment request, reports to track progress and invoices (which can be created with one click from proforma) to confirm the transaction. You can also use online payments and track payment statuses.