0 votes

logo suggestion Resolved

How do I add a company logo to an invoice


Anonymous 2015-04-09 12:00 1 comment
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0 votes

I allready paid suggestion Resolved

Please actualize


Anonymous 2015-03-23 22:15 1 comment
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5 votes

Custom Fields suggestion New

We need some custom fields on the invoice, like Ordered By and Delivery Note. We are presently evaluating Invoice Ocean up against QuickBooks Online. They have a number of custom fields that you name based on your own needs and the data entered become part of the database and reports. Is this something you are considering?


Anonymous 2015-03-16 10:38 1 comment
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0 votes

Translation needed error Resolved

Hello,

I'm trying to create a deposit invoice but a translation part is missing : all the table labels seems to be in polish for the "related quotation".
you can see a screenshot here : https://www.dropbox.com/s/upjhbqyox5y50nd/Capture%20d%27%C3%A9cran%202015-02-06%2011.58.29.png?dl=0

Thx for your corrections.


Anonymous 2015-02-06 12:04 1 comment
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0 votes

bogdan.rusu@aiesec.net error Resolved

I'm attempting to create a new template by adapting the Default Blue, so I tried to load this as a base in the editor but for some reason the "Insert template example" functionality does not seem to work (it's not changing the template code, nor the css code). Is there any way to go around this issue?
If the functionality is still under development, maybe as a temporary workaround you could share on the forum or in the knowledge base the Default Blue template (and associated CSS file) so that we could open them manually and copy/paste the code.


Anonymous 2015-02-05 22:35 0 comments
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0 votes

invoice suggestion Resolved

I would like to create an invoice


Anonymous 2015-02-04 22:34 1 comment
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1 vote

multiple companies question Resolved

I created 4 companies... now I'm adding contacts/clients. Is there a way to make enter the clients into all companies at one instead of adding them one by one... or even importing them into each company separately?
I want to do intercompany transfers and bill different departments/companies

Is it best to use companies or departments? Can a department bill another department? Can they have different reporting and banking info? I'm just trying to figure out the best practice before I add too much data and have to start over.


Anonymous 2015-01-12 06:50 1 comment
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0 votes

Español suggestion Resolved


Anonymous 2015-01-11 15:12 1 comment
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0 votes

Hungarian language support question Resolved

You state on your homepage that your product supports Hungarian language, but there is no Hungarian in the invoice language dropdown list.
please send me an answer to: rob at nyar dot eu
Thanks


Anonymous 2014-12-29 04:10 1 comment
Has the answer

Hi Robert,

Sorry for my late response.
Hungarian invoice will be ready to use in 1-2 days from now, we had some translation problems :) 

Pozdrawiam,
Malgorzata Kozicka

--
Malgorzata Kozicka
e-mail: malgorzata@radgost.com
tel: +48 22 250 15 80
www.radgost.com

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1 vote

Logo Option suggestion New

Hello,

If you can have a company logo option then it will be great


Anonymous 2014-12-04 15:14 1 comment
Has the answer

Hello,

We do have that option.

If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.

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2 votes

Logo question New

Es fundamental para mi antes de comprar el producto saber si puedo agregar a las cotizaciones o estimaciones el logo de mi empresa. Gracias!

Aparte de arreglar los errores de traducción


Anonymous 2014-11-26 22:26 1 comment
Has the answer

Hello,

If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.

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1 vote

pls i need invoice i d no to complete my foam online and case i d no


Anonymous 2014-11-21 01:46 1 comment
Has the answer

Hi,

I am having trouble understanding your question. Could you please elaborate?

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1 vote

How can Invoiceocean create a packing list? Whenever we dispatch the goods we need a packing list together with the invoice.
Do you have any plan to add it?


Anonymous 2014-11-14 06:54 0 comments
Has the answer

A packing list, known also as a shipping list, is a document that contains information about the elements of a package.

To issue a packing list based on an invoice or a proforma invoice go to Income > All and select the document you want to be the base of the packing list. Open the preview and on the top menu click Print > Packing note.

You can promptly download or print the document.

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0 votes

convert an estimate to invoice question Resolved

Hi guys, how can I convert an estimate to invoice?

We are contacting you from Colombia, my wife Sandra contacted you last week (sandra8197@hotmail.com) we are interested in your services, we are currently trying the demo version. She asked you to put the total amount of sold apparel (we make apparel wholesales) at the end of the invoice. Could you please confirm if you can do that for us?. Thanks


Anonymous 2014-10-31 18:35 1 comment
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1 vote

Unit suggestion New

how i can put the serial


Anonymous 2014-10-05 14:37 1 comment
Has the answer

Hello,

I don't quite understand your question. Could you please specify it more?

Kind Regards,
Filip

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0 votes

package suggestion Resolved


Anonymous 2014-09-07 20:38 1 comment
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0 votes

Company logo suggestion Resolved

Hello

How to add my company logo?

Cheers


Anonymous 2014-08-23 13:33 1 comment
Has the answer

If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Account settings > Print settings > Invoice logo.

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1 vote

question suggestion New

were do i put bank info and how long is the funding from payment


Anonymous 2014-08-10 22:44 1 comment
Has the answer

Hello,

Bank info can be added in Settings > Company / departments > Add new bank account.

I cannot quite understand what you mean by "how long is the funding from payment", would you care to elaborate further?

Have a great day.

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1 vote

Delete Account question New

How do I delete accounts


Anonymous 2014-06-24 05:47 1 comment
Has the answer

Hello,

In order to delete your account, you must provide the Customer Service with your Authorization Code.

Please become familiar with this entry on how to obtain your authorization code - http://help.invoiceocean.com/496962-How-to-obtain-your-Authorization-code-

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1 vote

Incremental payments question New

Does your invoice allow for partial and multiple payouts?


Anonymous 2014-06-16 06:33 1 comment
Has the answer

Hello,

Thank you for this suggestion. Our software allows for a partial payment status. What exactly do you have in mind regarding multiple payouts?

Kind Regards

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0 votes

down maintenance error Resolved


Hi I just paid for a 12 month subscription and now I can't access my account. I get the following message below. Is it just an unfortunate coincidence or is there something wrong with my subscription?

Thanks,
Nigel


Maintenance break

Sorry for the inconvenience.
The maintenance won't take long. Your data is still safe and secure.


Anonymous 2014-05-28 00:05 1 comment
Has the answer

Hi Nigel,
regarding your message about system maintentance info, it is in fact an unfortunate coincidence.
Once in a while it is necessary to do some little work on servers, but we try to make it as fast as possible.

Yet again, we are sorry, everything is working fine again.


Best regards,
Paul

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0 votes

Thanks in advance,
Nicolas


Anonymous 2014-04-17 18:16 1 comment
Has the answer

In order to have the enable recurring invoices, go to Settings > Account settings > Enable recurring invoices. .
More about recurring invoices you can find here - http://help.invoiceocean.com/488275-About-recurring-invoices

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2 votes

Customize print with CSS suggestion Resolved

Hi all, I need more unique selectors in the invoice preview html elements. It would really help if you give every invoice item a unique class or id.
Here in Argentina our invoices must be printed over a fiscal form. So I need to style the position of the invoice data to be printed in special places over the form.

Please, let me know if you can help me with this request.

Best regards,
Nicolas


Anonymous 2014-04-14 07:37 1 comment
Has the answer

Hello,

You may changes the way your invoice looks by changing it in CSS. In order to do so go to Settings > Account settings > Print settings > Customize print with CSS.

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0 votes

PRODUCTION FORMULA suggestion Resolved

YOU SHOULD ADD IN YOUR OPTIONS PRODUCTION FORMULA BECAUSE A FINISHED PRODUCT NEEDS SOME MATERIAL O RAW MATERIAL. Do not misunderstand me YOUR SYSTEM IS AMAZING BUT THIS IS ONLY A SUGGESTION. I WOULD LIKE TO HAVE AN OPTION TO SEE HOW MUCH QUANTITY NEED OF RAW MATERIAL TO MADE SOME PRODUCT(S).


uas225036 2014-03-14 18:26 1 comment
Has the answer

Hi,

thanks for your kind words. At InvoiceOcean we value your feedback and we constantly try to perfect our product. I have forwarded your suggestion to our programmers.

Thanks for using our product,
Filip

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0 votes

INVENTORY PROBLEM question Resolved

HOW DO I QUOTE PRODUCTS WITHOUT DISCOUNT IN THE INVENTORY ? EVERY TIME I QUOTE A PRODUCT TO A FUTURE CLIENT THE SYSTEM DISCOUNT IT IN THE INVENTORY AS IF A SALE HAD OCCURRED.


Anonymous 2014-03-14 18:15 1 comment
Has the answer

Hi,

from my understanding your problem seems to be automatically applied product discounts to clients you may not wish to give those discounts to.

You may assign a discount to a specific client instead of product.

Apologies if I misunderstood your question, please feel free to contact me again if you seek further assistance.

Thanks for using our software,
Filip

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