0 votes

down maintenance error Resolved


Hi I just paid for a 12 month subscription and now I can't access my account. I get the following message below. Is it just an unfortunate coincidence or is there something wrong with my subscription?

Thanks,
Nigel


Maintenance break

Sorry for the inconvenience.
The maintenance won't take long. Your data is still safe and secure.


Anonymous 2014-05-28 00:05 1 comment
Has the answer

Hi Nigel,
regarding your message about system maintentance info, it is in fact an unfortunate coincidence.
Once in a while it is necessary to do some little work on servers, but we try to make it as fast as possible.

Yet again, we are sorry, everything is working fine again.


Best regards,
Paul

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0 votes

Thanks in advance,
Nicolas


Anonymous 2014-04-17 18:16 1 comment
Has the answer

In order to have the enable recurring invoices, go to Settings > Account settings > Enable recurring invoices. .
More about recurring invoices you can find here - http://help.invoiceocean.com/488275-About-recurring-invoices

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2 votes

Customize print with CSS suggestion Resolved

Hi all, I need more unique selectors in the invoice preview html elements. It would really help if you give every invoice item a unique class or id.
Here in Argentina our invoices must be printed over a fiscal form. So I need to style the position of the invoice data to be printed in special places over the form.

Please, let me know if you can help me with this request.

Best regards,
Nicolas


Anonymous 2014-04-14 07:37 1 comment
Has the answer

Hello,

You may changes the way your invoice looks by changing it in CSS. In order to do so go to Settings > Account settings > Print settings > Customize print with CSS.

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0 votes

PRODUCTION FORMULA suggestion Resolved

YOU SHOULD ADD IN YOUR OPTIONS PRODUCTION FORMULA BECAUSE A FINISHED PRODUCT NEEDS SOME MATERIAL O RAW MATERIAL. Do not misunderstand me YOUR SYSTEM IS AMAZING BUT THIS IS ONLY A SUGGESTION. I WOULD LIKE TO HAVE AN OPTION TO SEE HOW MUCH QUANTITY NEED OF RAW MATERIAL TO MADE SOME PRODUCT(S).


uas225036 2014-03-14 18:26 1 comment
Has the answer

Hi,

thanks for your kind words. At InvoiceOcean we value your feedback and we constantly try to perfect our product. I have forwarded your suggestion to our programmers.

Thanks for using our product,
Filip

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0 votes

INVENTORY PROBLEM question Resolved

HOW DO I QUOTE PRODUCTS WITHOUT DISCOUNT IN THE INVENTORY ? EVERY TIME I QUOTE A PRODUCT TO A FUTURE CLIENT THE SYSTEM DISCOUNT IT IN THE INVENTORY AS IF A SALE HAD OCCURRED.


Anonymous 2014-03-14 18:15 1 comment
Has the answer

Hi,

from my understanding your problem seems to be automatically applied product discounts to clients you may not wish to give those discounts to.

You may assign a discount to a specific client instead of product.

Apologies if I misunderstood your question, please feel free to contact me again if you seek further assistance.

Thanks for using our software,
Filip

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0 votes

logo question Resolved

Is it possible to insert the company logo somewhere for the editing of the invoice?
Thank you in advance

A.C


Anonymous 2014-03-11 22:47 1 comment
Has the answer

Hi,

Yes, you may insert the company logo.
Simply log into your account at invoiceocean.com, go to Settings -> Account settings -> Print settings (left hand side). It is best for your logo to be in either jpg or png. It also cannot exceed 1mb.

Hope this helps.

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0 votes

how do i delete my account suggestion Resolved


Anonymous 2014-03-05 23:16 1 comment
Has the answer

Please send us the information via email with the name of account and API KOD which is available in account seetings > integration

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0 votes

margin suggestion Resolved


Anonymous 2014-02-26 16:14 1 comment
Has the answer

Could you send me more information ?

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0 votes

templates suggestion Resolved

so if I want to modify the template I have to start with one in polish? Umm, that seems like a fixable problem...


Anonymous 2014-02-22 23:30 1 comment
Has the answer

which elements of templates, you want to modify ?

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0 votes
1 vote

logo question Resolved

how do i add my company logo to my incoives?


Anonymous 2014-01-29 23:03 1 comment
Has the answer

To add logo you must go to menu Settings > Accounts settings > Print settings, and upload your logo

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0 votes

PDF suggestion Resolved

Hi,

I use your website via my tablet where the print function does not work properly. Could you please add an option to download PDF files as well as print. I mean when I do a quick print of all invoices, the print button on my laptop automatically creates and saves PDF, however not on my tablet which I now use as my main PC because my laptop has finally broken.

Best Rgds


umu172062 2013-11-11 16:09 1 comment
Has the answer

Hi,

Thank you for your suggestion. This feature is now available.

Kind Regards,

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0 votes

French plz :) suggestion Resolved

Hello,

I love your product, may i request the french traduction? I wish i could send a french invoice :(
Regards.


Anonymous 2012-07-30 14:05 1 comment
Has the answer

Great that you like our application :)
Even now you can issue invoices in French language in invoiceocean.com .
When you issue an invoice, click the "more options" and then choose the French language.

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