I'm trying to create an Invoice from API. All works fine except "Issuer" field.
I have department which has "'use_correspondence_address" = true and "use_invoice_issuer" = true.
Then I create an invoice with "department_id" = xxx, and additionally set "issuer" and "use_issuer" fields (because they are not set from department from API). After invoice is created - Issuer is not displayed anywhere.
But if I open this Invoice and press "Save" - it become visible on the template. The API object of saved invoice is the same as API object of invoice inserted from API.
This is pretty critical for us, because we need to create invoices with Issuer from API.
removing footer suggestion New
Hello.. How do I remove the "powered by invoice ocean" that appears at the bottom right of my invoices?
Shipping costs question New
Hi Ive been trying your services via the 30 day trial and I cant seem to find a way to add shipping costs to our invoices. Can you help with that?
we do not provide such document like the 'shipping costs'.
However, you may create your own, custom name of a document
numbering for document Client order in expenses question New
sometimes we need to send our suppliers - Purchase order (we using document "Client Order" in Expenses)
and for this document we need numbering, numbering generated only in Sales module, not in expenses.
also we need our logo in this blank.
how do you add a new supplier suggestion New
how do you add a new supplier its not like adding a new client
how to change and invoice from one company to another if you have several companies setup or divisions
regarading your query, please find this instruction to be helpful: (https://help.invoiceocean.com/23396236-How-to-change-the-company-division-while-performing-the-invoice-).
Suppliers question New
Hi is there anywhere I can enter in suppliers and invoice data received from them ?
if you want to add invoices from your suppliers (including also all the data on the invoie), you have to enable the 'Expenses' on your InvoiceOcean account.
To do go to: Settings > Account settings > Your account > Expenses > checkbox 'Expenses' > Save.
Afterwards, you just simply have to add new expense (Expenses > Add new expense)
Footer suggestion New
I want to remove footer invoice ocean.
How can i remove it?
due to our Terms of Service, removing the phrase ‘Generated in InvoiceOcean.com’ from the invoice footer is priced at 20% of the value of the User’s current subscription plan.
do you want me to perform a proforma invoce regarding to said matter?
Weight and CBM of Products suggestion New
can I add the weight and size (CBM) of each product to your system and get a total of the weight and CBM on each invoice?
One of the ways that you could potentially solve this issue is by using the 'Additional entry on the invoice' setting. To enable it please navigate to:
Settings > Account Settings > Configuration > Invoices and Documents > Additional entry on the invoice.
Here you can specify the weight/size of each product and have it shown on your invoice.
To further help you I suggest you email me; email@example.com.