my credit card is declined
receive payment from my clients online suggestion New
we would like to receive payment from our clients online ,,we based in south africa ,,,
ARE YOU ABLE TO DO THAT ?
Hello, please take a look at the list of integrations with payment providers http://invoiceocean.com/integrations-and-extensions#payments - if they offer such payments, it will be possible to use auto-payments in InvoiceOcean.
Bilingual Invoices Documents question New
I need to issue bilingual invoices/documents in English and Hebrew. Can I create a custom dictionary or xlm file that could be used for this purpose?
add link and image in invoice mail template question New
I would like to add a link with a button of my facebook page in the email template.
Like for exemple : ''Like us on facebook''
Is this possible ?
Thank you very much.
in english invoice error New
Hi, i see in english invoice the word ΦΠΑ this is in Greek language. Please change it to VAT rate or VAT. Keep ΦΠΑ only in Greek version.
Thanks a lot.
We have clients doing a 30-day free trial with us before they decide to enter into a subscription. How do we do this using InvoiceOcean?
Cancelling my trial account question New
Please let me know how I can cancel my trial account as I will no longer need this service.
Hello, please visit our Knowledge Base:
Please contact with me as soon as possible.
RMA and Serial Numbers question New
Greetings.. I am currently using PKWiU field for my serial numbers. Is there a way to assign a serial number to my products? I also cannot find an RMA form and process for returned items.
We're enjoying the application but I have a question:
I know I can add PO numbers to invoices for my clients' convenience, but can I conduct the required internal processes to create requests for payments, track progress and approve them via our account?
in order to provide such functions we would have to know your sales data what is impossible without integrating our system with your store. Nevertheless, you can use our documents, such as proforma (which can be created with one click from PO) to generate kind of payment request, reports to track progress and invoices (which can be created with one click from proforma) to confirm the transaction. You can also use online payments and track payment statuses.