0 votes

please i need to access my account, urgent


Anonymous 2018-07-13 01:22 1 comment
Has the answer

Hello,

I would like to inform that recently we had some maintenance works in the system.

Right now you should be able to login into your account without any problem.

Should you have any questions please ask.

Kind regards,

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0 votes


Anonymous 2018-07-13 00:59 1 comment
Has the answer

Hello,
could you please describe your issue?
Kind regards,

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0 votes

Info question New

Hallo, can i print the invoice without internet connection ?


Anonymous 2018-05-01 03:20 0 comments
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0 votes

0867698536 praise Resolved

Thai


Anonymous 2018-04-17 00:09 1 comment
Has the answer

Hello,
how can we help you?

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0 votes

Footer suggestion Resolved

I want to remove footer invoice ocean.
How can i remove it?
Any charges??


Anonymous 2018-04-02 08:07 1 comment
Has the answer

Hello, 

due to our Terms of Service, removing the phrase ‘Generated in InvoiceOcean.com’ from the invoice footer is priced at 20% of the value of the User’s current subscription plan.

do you want me to perform a proforma invoce regarding to said matter?

Kind regards,

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0 votes

Low invetory notifications suggestion Resolved

I sug est that maybe you should have a low inventory alert pero product, Let say its set up to alert when 5 items are left, this coulb via email, whatsapp or a pop up window that notifies that iventory has reached and recomends replenishing. Its a pain to look throught each pagem especially when you have a wide variety of products.


Anonymous 2018-04-02 02:12 1 comment
Has the answer

Hello,

thank you for the suggestion.
Could you please add this suggestions here: http://invoiceocean.helpocean.com/
We will consider said function as we would receive more requests on that matter.

Currently we do not have such optionb ut we will be thinking about implemeting saidfeature in our program updates.

Kind regards,

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0 votes
0 votes

PO suggestion Resolved

How to complete purchase order?
I add a PO and want receive goods to warehouse. what is the process?


Anonymous 2018-03-31 09:17 1 comment
Has the answer

Hello, 

when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.

Kind regards,

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0 votes

PO question New

how to add purchase orders and receive goods?


Anonymous 2018-03-31 09:06 0 comments
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0 votes

deleting other account question New

how can i delete my other accounts? i want to get rid of them and use only my default account


Anonymous 2018-03-22 15:05 0 comments
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0 votes

5679yg suggestion Resolved

Ryyh89


Anonymous 2018-03-16 10:51 1 comment
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0 votes

english suggestion Resolved

Bangladesh


Anonymous 2018-03-06 16:13 1 comment
Has the answer

Hello,
how can I help you?
Kind Regards

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0 votes

Hello,
can I add the weight and size (CBM) of each product to your system and get a total of the weight and CBM on each invoice?
thanks


Anonymous 2018-02-21 19:55 1 comment
Has the answer

Hi,
One of the ways that you could potentially solve this issue is by using the 'Additional entry on the invoice' setting. To enable it please navigate to:

Settings > Account Settings > Configuration > Invoices and Documents > Additional entry on the invoice.

Here you can specify the weight/size of each product and have it shown on your invoice.

To further help you I suggest you email me; olaf@invoiceocean.com.

Sincerely,

Olaf Krysik

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0 votes

Date Format question New

How can I change date format to be January 15, 2018 ?


Jalpajoshi 2018-01-31 08:06 3 comments
Has the answer

Hello,
could you please describe where exactly you would like to change the date format?
Kind regards,

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0 votes

Hi
I want to use Image in Invoice Document Template Footer.
Is this possible to set Image as Footer?


Jalpajoshi 2018-01-31 08:00 1 comment
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0 votes

tax suggestion New

how to change tax on all product


Anonymous 2018-01-08 13:02 1 comment
Has the answer

Hello,
you can change it by editing your products one by one.
If you have any further questions we are at your disposal.

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0 votes

aa suggestion New

aaa


Anonymous 2017-12-21 15:14 0 comments
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0 votes

kalana suggestion Resolved


Anonymous 2017-10-25 15:21 1 comment
Has the answer

Hello, 
how may we help you?

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0 votes
Image

Custom Invoice template error Resolved

Hello,
i'm trying add TypeKit font to custom invoice template but your app tells me that i cannot use script tag.
I follow this instruction.
https://help.invoiceocean.com/767922-How-to-add-a-font-from-Adobe-Typekit-to-your-invoice-template-
Obraz w treści 1
But your application does not allow me to do that.
Is it possible to change the font in invoiceocean in PDF file?

I also have a second problem.
When I made a copy of the template, the correction notes stopped working.
PDF file does not display the entries on the document.
Can I change the template of a PDF file or create working custom PDF template?

I can not find a complete example of the invoice template.

Your Github repository does not contain files with a correction note positions.


Anonymous 2017-10-20 10:10 2 comments
Has the answer

Hello, 
thank you for your email.
I will forward your query to our programmers and get back to you with the solution as soon as possible.
Kind regards,
 
Michał Borkowski

--
Michał Borkowski
e-mail: michael@invoiceocean.com
www.invoiceocean.com

---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq

---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
 

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0 votes

Hello,
Is there a way to change the denomination of

Buyer --> Issuer
Seller --> Recipient

on the top of the invoices?


Anonymous 2017-10-06 11:08 1 comment
Has the answer

Hello, 
InvoiceOcean allows you to add additional issuer as well as adding recipient.
To add issuer, click on preview of the invoice > Edit > underneath Seller button click "Edit" > recipient click on the invoice > Edit > underneath Buyer button click  "Edit" > recipient > Save.
Kind regards,

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0 votes

07810140450 suggestion Resolved


Anonymous 2017-09-29 01:34 1 comment
Has the answer

Hello, 
how can we help you?

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0 votes

Searchable Custom Fields suggestion Resolved

The ability to add a custom field is perfect for adding serial numbers or specific info to a certain product. The problem is that it is not searchable. We are constantly spending a lot of time trying to find old invoices with specific serial numbers. Can you please look into connecting your search engine with custom fields. Thank you.


Anonymous 2017-09-21 10:34 1 comment
Has the answer

Hello,

I would like to kindly inform that for now said option is not available.
You may search for product via Product Code on the product card, not via Ref. number on the invoice.
Nevertheless, I will forward your query to our programmers and ask about the possibility to implement it into the system.

Kind Regards,
Michał Borkowski

--
Michał Borkowski
e-mail: michael@invoiceocean.com
www.invoiceocean.com

---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq

---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
 

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0 votes

Payment suggestion New


Anonymous 2017-09-18 04:06 1 comment
Has the answer

Hello, how can we help you?

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0 votes

Use suggestion Resolved


Anonymous 2017-09-14 11:46 1 comment
Has the answer

Hello, how can we help you?
 

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0 votes

test successfull suggestion New

There is a bypass to the protection...


Anonymous 2017-08-30 07:52 0 comments
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