Hi,
I need to issue bilingual invoices/documents in English and Hebrew. Can I create a custom dictionary or xlm file that could be used for this purpose?
if you want to delete an invoice, please go to Income>Invoice>mark checkbox on the left, near indicated invoice number>Delete.
Another way to delete an invoice is to click on invoice to see its preview, then click Delete.
Hello,
the custom email templates option is included in the Enterprise subscription.
If you have any further questions, we are at your disposal.
Kind Regards
Hi, i see in english invoice the word ΦΠΑ this is in Greek language. Please change it to VAT rate or VAT. Keep ΦΠΑ only in Greek version.
Thanks a lot.
Hello, our API is independent from the programming language you use. It can be used with any language that allows to send POST/GET requests via HTTP or HTTPS (recommended).
Greetings.. I am currently using PKWiU field for my serial numbers. Is there a way to assign a serial number to my products? I also cannot find an RMA form and process for returned items.
DEBIT NOTE suggestion Resolved
Hello,
how can we help you?
Life suggestion Resolved
Dzień dobry,
proszę o przesłanie doprecyzownego zapytania.
Pozdrawiam
Michał Borkowski
--
Specjalista ds. Obsługi Technicznej Klienta +48 22 307 33 42 michal.borkowski@fakturownia.pl
Pomoc do systemu Fakturownia:
Baza wiedzy: http://pomoc.fakturownia.pl
Forum sugestii: http://sugester.fakturownia.pl
invoice number question Resolved
In what cases does Invoice Ocean Void an existing invoice number? Can you get a listing of those voided invoices
Hello,
could you please provide me with more details, some examples?
In InvoiceOcean you may edit invoice number unless it has already been fiscalized.
kind regards,
Michał Borkowski
--
Specjalista ds. Obsługi Technicznej Klienta +48 22 307 33 42 michal.borkowski@fakturownia.pl
Pomoc do systemu Fakturownia:
Baza wiedzy: http://pomoc.fakturownia.pl
Forum sugestii: http://sugester.fakturownia.pl
Bilingual Invoices Documents question New
Hi,
I need to issue bilingual invoices/documents in English and Hebrew. Can I create a custom dictionary or xlm file that could be used for this purpose?
Hello,
please contact me via email at maria@invoiceocean.com in order to add a new translation to our software.
Kind Regards
Delete an Invoice question Resolved
How to?
Thanks.
Dear Sirs,
if you want to delete an invoice, please go to Income>Invoice>mark checkbox on the left, near indicated invoice number>Delete.
Another way to delete an invoice is to click on invoice to see its preview, then click Delete.
Michał Borkowski
--
Michał Borkowski
e-mail: michal.borkowski@fakturownia.pl
www.fakturownia.pl
25907 question Resolved
Dzień dobry,
proszę powiedzieć jak możemy pomóc?
Pozdrawiam,
Michał Borkowski
--
Michał Borkowski
e-mail: michal.borkowski@fakturownia.pl
www.fakturownia.pl
parsad gurung suggestion Resolved
Hello,
How may we help you?
Michał
thai lttey suggestion Resolved
Hello,
How may we help you?
Kind regards,
Michał
add link and image in invoice mail template question New
Hi,
I would like to add a link with a button of my facebook page in the email template.
Like for exemple : ''Like us on facebook''
Is this possible ?
Thank you very much.
Hello,
the custom email templates option is included in the Enterprise subscription.
If you have any further questions, we are at your disposal.
Kind Regards
Footer question New
How to remove footer "InoiceOcean"?
Hello, the "InvoiceOcean" footer removal is an extra service and costs 20% of your subscription plan. We can issue a proforma invoice.
Dont Want to see the aids suggestion Resolved
Dont Want to see the aids
in english invoice error New
Hi, i see in english invoice the word ΦΠΑ this is in Greek language. Please change it to VAT rate or VAT. Keep ΦΠΑ only in Greek version.
Thanks a lot.
Hello,
You see ΦΠΑ because it is your default tax name. You can change it by going to Settings > Account settings > Configuration > Tax name
Check 02097835 suggestion New
Hello,
how can I help you?
Free trial period for a new client entering into a monthly subscription question New
We have clients doing a 30-day free trial with us before they decide to enter into a subscription. How do we do this using InvoiceOcean?
Could you please specify more the question? Every newly created account has a 30-day free trial.
Bosha suggestion New
Hello,
how can I help you?
100010927560716 suggestion New
Mehtas
Hello,
how can I help you?
Cancelling my trial account question New
Dear
Please let me know how I can cancel my trial account as I will no longer need this service.
Hello, please visit our Knowledge Base:
http://help.invoiceocean.com/957621-How-to-delete-an-account-on-InvoiceOcean-
I made an invoice but after saving the ammounts changed error New
Please contact with me as soon as possible.
nsitsanis@speakt.com
You added the same screen shot twice.
API question New
Do you have an API other than PHP?
Hello, our API is independent from the programming language you use. It can be used with any language that allows to send POST/GET requests via HTTP or HTTPS (recommended).
recurring invoices suggestion New
Hi Why can't I send recurring invoices? I can't seem to tick the box on the account settings..
Hello, can I have your email address that you use to log into your account?
apa yang anda kerjakan suggestion Resolved
Aku belum mengerti, yang anda tawarkan?
Hello, how can I help you?
RMA and Serial Numbers question New
Greetings.. I am currently using PKWiU field for my serial numbers. Is there a way to assign a serial number to my products? I also cannot find an RMA form and process for returned items.
Thanks
Hi,
Thank you for contacting us. Unfortunately, we're not planning to add RMA at this moment. But thank you for the suggestion! Please add it to our to-do-base with suggestions and vote for it here: http://invoiceocean.helpocean.com/ we will consider it if we have more requests on that.
In order to add a serial number to your product, go to Settings menu> Account setiings > Configuration > Products > Display product code.
Malgorzata Kozicka
--
Malgorzata Kozicka
e-mail: info@invoiceocean.com
www.InvoiceOcean.com
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For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq
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Paypal question Resolved
من تو ایرانم چگونه میتونم از پی پال استفاده کنم؟
Hello,
here you can find a tutorial:
http://help.invoiceocean.com/583884-How-to-integrate-your-PayPal-account-
If you have any further questions, we are at your disposal.
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Good