I'm attempting to create a new template by adapting the Default Blue, so I tried to load this as a base in the editor but for some reason the "Insert template example" functionality does not seem to work (it's not changing the template code, nor the css code). Is there any way to go around this issue?
If the functionality is still under development, maybe as a temporary workaround you could share on the forum or in the knowledge base the Default Blue template (and associated CSS file) so that we could open them manually and copy/paste the code.
Hi, the name of the checkbox can be confusing, we will change it - with the checkbox checked, the invoice will be created and sent automatically after the payment is received.
I use your website via my tablet where the print function does not work properly. Could you please add an option to download PDF files as well as print. I mean when I do a quick print of all invoices, the print button on my laptop automatically creates and saves PDF, however not on my tablet which I now use as my main PC because my laptop has finally broken.
i'm currently living in Costa Rica and my business is registered here. I'm wondering if invoice ocean will support me adding my international bank account? I will be operating in USD and my bank account here is in USD.
I changed the purchase price of a product in a previously generated Acceptance of Goods document. I would like the new product purchase price to be reflected in all of the previously generated Release of Goods documents (as well as the new ones). However, all the old RWs still show the old product purchase price.
Hi, the change can’t be introduced automatically. To prevent the occurrence of unwanted changes, users can introduce changes to issued documents only manually.
when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.
You can match every payment to a corresponding invoice. You have to issue the invoice first, and then, while generating the payment, select the invoice from the list.
right now we do not offer such application.
Although our programmers plan to work on one in the nearest future.
You may still login into your account via browser (ie. Chrome) on your mobile.
activation? how and where? suggestion Resolved
Hello,
just create an account and that´s all. You can enjoy 30 days of free trial plan.
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Hello,
How may we help you?
Kind regards,
Michał
I allready paid suggestion Resolved
Please actualize
logo suggestion Resolved
How do I add a company logo to an invoice
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Dzień dobry,
w czym mogę pomóc?
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Hello,
how may I help you?
bogdan.rusu@aiesec.net error Resolved
I'm attempting to create a new template by adapting the Default Blue, so I tried to load this as a base in the editor but for some reason the "Insert template example" functionality does not seem to work (it's not changing the template code, nor the css code). Is there any way to go around this issue?
If the functionality is still under development, maybe as a temporary workaround you could share on the forum or in the knowledge base the Default Blue template (and associated CSS file) so that we could open them manually and copy/paste the code.
add payment functions question Resolved
While choosing the action "add payment" to the invoice, there is a check box "I need an Invoice" in the New Payment's Window. what's that for?
Hi, the name of the checkbox can be confusing, we will change it - with the checkbox checked, the invoice will be created and sent automatically after the payment is received.
Saudi Arab Jeddah suggestion Resolved
MD JISAN
0568515788
BANK
Why i got ERROR 503 PAGE CAN NOT BE LOADED ... error Resolved
please i need to access my account, urgent
Hello,
I would like to inform that recently we had some maintenance works in the system.
Right now you should be able to login into your account without any problem.
Should you have any questions please ask.
Kind regards,
templates suggestion Resolved
so if I want to modify the template I have to start with one in polish? Umm, that seems like a fixable problem...
which elements of templates, you want to modify ?
payment question Resolved
Please check payment on my acct. just made payment this month and it's asking for another payment
Hi,
I would love to help you but you even didn`t gave any payment or contact information/ e-mail address.
Pozdrawiam,
Malgorzata Kozicka
--
Malgorzata Kozicka
e-mail: malgorzata@radgost.com
www.radgost.com
PDF suggestion Resolved
Hi,
I use your website via my tablet where the print function does not work properly. Could you please add an option to download PDF files as well as print. I mean when I do a quick print of all invoices, the print button on my laptop automatically creates and saves PDF, however not on my tablet which I now use as my main PC because my laptop has finally broken.
Best Rgds
Hi,
Thank you for your suggestion. This feature is now available.
Kind Regards,
International Company question Resolved
Hello!
i'm currently living in Costa Rica and my business is registered here. I'm wondering if invoice ocean will support me adding my international bank account? I will be operating in USD and my bank account here is in USD.
thanks for your time! Wendy
Hello Wendy,
I don't quite understand your question. What kind of assist you need with the bank account? Could you please specify it more?
Kind Regards,
Malgorzata Kozicka
--
Malgorzata Kozicka
e-mail: info@invoiceocean.com
www.InvoiceOcean.com
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Where do i find the recurrent invoce/expences list? question Resolved
Thanks in advance,
Nicolas
In order to have the enable recurring invoices, go to Settings > Account settings > Enable recurring invoices. .
More about recurring invoices you can find here - http://help.invoiceocean.com/488275-About-recurring-invoices
Delete Account question Resolved
I accidentaly opened multiple accounts. How do I delete an account?
Changing the product purchase price in a AG document to be reflected in all RW documents question Resolved
I changed the purchase price of a product in a previously generated Acceptance of Goods document. I would like the new product purchase price to be reflected in all of the previously generated Release of Goods documents (as well as the new ones). However, all the old RWs still show the old product purchase price.
Hi, the change can’t be introduced automatically. To prevent the occurrence of unwanted changes, users can introduce changes to issued documents only manually.
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Ryyh89
PO suggestion Resolved
How to complete purchase order?
I add a PO and want receive goods to warehouse. what is the process?
Hello,
when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.
Kind regards,
match the invoice suggestion Resolved
While adding the payment there is an option "Match the invoice". how can we use that function?
You can match every payment to a corresponding invoice. You have to issue the invoice first, and then, while generating the payment, select the invoice from the list.
Multiple Bank Accounts question Resolved
Is there an option to add multiple bank accounts?
Yes, you can add multiple bank accounts. In order to do so go to Settings > Company/Department > Add new bank account
Android mobile app question Resolved
Hi im ready to buy but i cant see android apo in play store..pls help
Hello,
right now we do not offer such application.
Although our programmers plan to work on one in the nearest future.
You may still login into your account via browser (ie. Chrome) on your mobile.