when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.
I sug est that maybe you should have a low inventory alert pero product, Let say its set up to alert when 5 items are left, this coulb via email, whatsapp or a pop up window that notifies that iventory has reached and recomends replenishing. Its a pain to look throught each pagem especially when you have a wide variety of products.
thank you for the suggestion.
Could you please add this suggestions here: http://invoiceocean.helpocean.com/
We will consider said function as we would receive more requests on that matter.
Currently we do not have such optionb ut we will be thinking about implemeting saidfeature in our program updates.
If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Account settings > Print settings > Invoice logo.
Hello,
we do not make custom invoice templates on request. Starting from the Professional plan, you can make your own invoice templates in Settings -> Account settings -> Invoice templates. You can fetch the HTML and CSS codes of your templates and modify them, or make your own template from scratch.
Hello, if the payment was made recently, the account will be activated and the notification will disappear when the payment is received on our account. If you want to accelerate the process, please send us the payment confirmation and we will activate the account.
I'm attempting to create a new template by adapting the Default Blue, so I tried to load this as a base in the editor but for some reason the "Insert template example" functionality does not seem to work (it's not changing the template code, nor the css code). Is there any way to go around this issue?
If the functionality is still under development, maybe as a temporary workaround you could share on the forum or in the knowledge base the Default Blue template (and associated CSS file) so that we could open them manually and copy/paste the code.
right now we do not offer such application.
Although our programmers plan to work on one in the nearest future.
You may still login into your account via browser (ie. Chrome) on your mobile.
I changed the purchase price of a product in a previously generated Acceptance of Goods document. I would like the new product purchase price to be reflected in all of the previously generated Release of Goods documents (as well as the new ones). However, all the old RWs still show the old product purchase price.
Hi, the change can’t be introduced automatically. To prevent the occurrence of unwanted changes, users can introduce changes to issued documents only manually.
I've been working with the InvoiceOcean api in Retool to add and manage Invoices. I haven't been able to find anything regarding a logo though. I know it's possible to do via InvoiceOcean.com . But is their any way to add logo via the api?
Hello,
Indeed in our InvoiceOcean documentation there is no mention how to add a logo to a department. You can find the request to add a logo in our polish documentation for Fakturownia.pl, just remember to change the URL from fakturownia.pl to invoiceocean.com.
https://github.com/fakturownia/api#dep6
1. You need to create buying documents in expenses.
2. To make a document based on Proforma Invoice just go to the invoice preview and on top of the menu click "More options" > "add similar" and then change the Kind of document. Also you have an option - Convert to invoice.
I also have a second problem.
When I made a copy of the template, the correction notes stopped working.
PDF file does not display the entries on the document.
Can I change the template of a PDF file or create working custom PDF template?
I can not find a complete example of the invoice template.
Your Github repository does not contain files with a correction note positions.
I use your website via my tablet where the print function does not work properly. Could you please add an option to download PDF files as well as print. I mean when I do a quick print of all invoices, the print button on my laptop automatically creates and saves PDF, however not on my tablet which I now use as my main PC because my laptop has finally broken.
I have two 'companies' in my account, one for testing pre release payments etc (XXX-test) and one for the production version (XXX). In my Pro account, I am entitled to five users across three companies.
I am trying to enable access to three people, me (as the manager and for accounting purposes) and two other guys in my company (developers to build the platform in test, then deploy on main site).
I have created access for me and one other in both companies. When I went to give access to the third user, it will only let me do it in one company and I am at a loss to why, as I think I should be able to give access to two more people to both 'companies'.
Does the number of users in each company count towards the total of 5?
HOW DO I QUOTE PRODUCTS WITHOUT DISCOUNT IN THE INVENTORY ? EVERY TIME I QUOTE A PRODUCT TO A FUTURE CLIENT THE SYSTEM DISCOUNT IT IN THE INVENTORY AS IF A SALE HAD OCCURRED.
Español suggestion Resolved
Can I issue a faktura zaliczkowa with your service? question Resolved
To make beanies suggestion Resolved
I will like to join
PO suggestion Resolved
How to complete purchase order?
I add a PO and want receive goods to warehouse. what is the process?
Hello,
when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.
Kind regards,
Delete Account question Resolved
I accidentaly opened multiple accounts. How do I delete an account?
Low invetory notifications suggestion Resolved
I sug est that maybe you should have a low inventory alert pero product, Let say its set up to alert when 5 items are left, this coulb via email, whatsapp or a pop up window that notifies that iventory has reached and recomends replenishing. Its a pain to look throught each pagem especially when you have a wide variety of products.
Hello,
thank you for the suggestion.
Could you please add this suggestions here: http://invoiceocean.helpocean.com/
We will consider said function as we would receive more requests on that matter.
Currently we do not have such optionb ut we will be thinking about implemeting saidfeature in our program updates.
Kind regards,
Company logo suggestion Resolved
Hello
How to add my company logo?
Cheers
If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Account settings > Print settings > Invoice logo.
SWIFT suggestion Resolved
How can I remove the SWIFT and put Sort Code instead?
Also can you fix the (tel. to Tel) it really bothers me that the (t) is small not (Tel)
Thanks
Hello,
we do not make custom invoice templates on request. Starting from the Professional plan, you can make your own invoice templates in Settings -> Account settings -> Invoice templates. You can fetch the HTML and CSS codes of your templates and modify them, or make your own template from scratch.
Best regards,
Kacper
fvkwbfghx suggestion Resolved
Hello, is there anything I can help you with?
already paid error Resolved
how come you are asking me to pay again !!?!?
Hello, if the payment was made recently, the account will be activated and the notification will disappear when the payment is received on our account. If you want to accelerate the process, please send us the payment confirmation and we will activate the account.
bogdan.rusu@aiesec.net error Resolved
I'm attempting to create a new template by adapting the Default Blue, so I tried to load this as a base in the editor but for some reason the "Insert template example" functionality does not seem to work (it's not changing the template code, nor the css code). Is there any way to go around this issue?
If the functionality is still under development, maybe as a temporary workaround you could share on the forum or in the knowledge base the Default Blue template (and associated CSS file) so that we could open them manually and copy/paste the code.
how do i delete my account suggestion Resolved
Please send us the information via email with the name of account and API KOD which is available in account seetings > integration
Android mobile app question Resolved
Hi im ready to buy but i cant see android apo in play store..pls help
Hello,
right now we do not offer such application.
Although our programmers plan to work on one in the nearest future.
You may still login into your account via browser (ie. Chrome) on your mobile.
Changing the product purchase price in a AG document to be reflected in all RW documents question Resolved
I changed the purchase price of a product in a previously generated Acceptance of Goods document. I would like the new product purchase price to be reflected in all of the previously generated Release of Goods documents (as well as the new ones). However, all the old RWs still show the old product purchase price.
Hi, the change can’t be introduced automatically. To prevent the occurrence of unwanted changes, users can introduce changes to issued documents only manually.
simplify template edit suggestion Resolved
Hello
it's very hard to modify the invoice/document templates or operate on settings
Could you please simplfy? :-)
Thanks!
Marco
invoice suggestion Resolved
I would like to create an invoice
বাংলাদেশ suggestion Resolved
Is it possible to add a logo with the api? question Resolved
I've been working with the InvoiceOcean api in Retool to add and manage Invoices. I haven't been able to find anything regarding a logo though. I know it's possible to do via InvoiceOcean.com . But is their any way to add logo via the api?
Hello,
Indeed in our InvoiceOcean documentation there is no mention how to add a logo to a department. You can find the request to add a logo in our polish documentation for Fakturownia.pl, just remember to change the URL from fakturownia.pl to invoiceocean.com.
https://github.com/fakturownia/api#dep6
Best regards,
Kacper
Why i got ERROR 503 PAGE CAN NOT BE LOADED ... error Resolved
please i need to access my account, urgent
Hello,
I would like to inform that recently we had some maintenance works in the system.
Right now you should be able to login into your account without any problem.
Should you have any questions please ask.
Kind regards,
document flow question Resolved
Dear Ocean Team.
we have following documents in our work
Sales documents sequence:
Angebot(estimate) > Proforma Rechnung (proforma Invoice) > Rechnung (invoice) > Liefershein
Buying documents sequence:
Bestellanfrage (quotation request) > Bestellung (Purchase order) > Eingangsrechnung (incoming Invoice)
with sales documents we do this in "Income" button.
1. But where i need to make buying documents? in expenses or warehousedocuments?
2. Also, can i make Bestellung (Purchase order) document from the document Proforma Invoice,
with saving all product positions inside of the document?
Dear Ocean User,
1. You need to create buying documents in expenses.
2. To make a document based on Proforma Invoice just go to the invoice preview and on top of the menu click "More options" > "add similar" and then change the Kind of document. Also you have an option - Convert to invoice.
Kind regards,
Bagi
Softuware suggestion Resolved
Sabjatedetal
Hello, how may I help you?
Custom Invoice template error Resolved
Hello,
i'm trying add TypeKit font to custom invoice template but your app tells me that i cannot use script tag.
I follow this instruction.
https://help.invoiceocean.com/767922-How-to-add-a-font-from-Adobe-Typekit-to-your-invoice-template-
Obraz w treści 1
But your application does not allow me to do that.
Is it possible to change the font in invoiceocean in PDF file?
I also have a second problem.
When I made a copy of the template, the correction notes stopped working.
PDF file does not display the entries on the document.
Can I change the template of a PDF file or create working custom PDF template?
I can not find a complete example of the invoice template.
Your Github repository does not contain files with a correction note positions.
Hello,
thank you for your email.
I will forward your query to our programmers and get back to you with the solution as soon as possible.
Kind regards,
Michał Borkowski
--
Michał Borkowski
e-mail: michael@invoiceocean.com
www.invoiceocean.com
---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq
---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
PDF suggestion Resolved
Hi,
I use your website via my tablet where the print function does not work properly. Could you please add an option to download PDF files as well as print. I mean when I do a quick print of all invoices, the print button on my laptop automatically creates and saves PDF, however not on my tablet which I now use as my main PC because my laptop has finally broken.
Best Rgds
Hi,
Thank you for your suggestion. This feature is now available.
Kind Regards,
User Accounts in a Pro account question Resolved
I have two 'companies' in my account, one for testing pre release payments etc (XXX-test) and one for the production version (XXX). In my Pro account, I am entitled to five users across three companies.
I am trying to enable access to three people, me (as the manager and for accounting purposes) and two other guys in my company (developers to build the platform in test, then deploy on main site).
I have created access for me and one other in both companies. When I went to give access to the third user, it will only let me do it in one company and I am at a loss to why, as I think I should be able to give access to two more people to both 'companies'.
Does the number of users in each company count towards the total of 5?
Hi, who are you? What's your account name or e-mail?
INVENTORY PROBLEM question Resolved
HOW DO I QUOTE PRODUCTS WITHOUT DISCOUNT IN THE INVENTORY ? EVERY TIME I QUOTE A PRODUCT TO A FUTURE CLIENT THE SYSTEM DISCOUNT IT IN THE INVENTORY AS IF A SALE HAD OCCURRED.
Hi,
from my understanding your problem seems to be automatically applied product discounts to clients you may not wish to give those discounts to.
You may assign a discount to a specific client instead of product.
Apologies if I misunderstood your question, please feel free to contact me again if you seek further assistance.
Thanks for using our software,
Filip