12 votes

Custom Fields suggestion New

We need some custom fields on the invoice, like Ordered By and Delivery Note. We are presently evaluating Invoice Ocean up against QuickBooks Online. They have a number of custom fields that you name based on your own needs and the data entered become part of the database and reports. Is this something you are considering?


Anonymous 2015-03-16 10:38 2 comments
more »
3 votes

Logo question New

Es fundamental para mi antes de comprar el producto saber si puedo agregar a las cotizaciones o estimaciones el logo de mi empresa. Gracias!

Aparte de arreglar los errores de traducción


Anonymous 2014-11-26 22:26 1 comment
Has the answer

Hello,

If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.

more »
3 votes

Incremental payments question New

Does your invoice allow for partial and multiple payouts?


Anonymous 2014-06-16 06:33 1 comment
Has the answer

Hello,

Thank you for this suggestion. Our software allows for a partial payment status. What exactly do you have in mind regarding multiple payouts?

Kind Regards

more »
3 votes

question suggestion New

were do i put bank info and how long is the funding from payment


Anonymous 2014-08-10 22:44 1 comment
Has the answer

Hello,

Bank info can be added in Settings > Company / departments > Add new bank account.

I cannot quite understand what you mean by "how long is the funding from payment", would you care to elaborate further?

Have a great day.

more »
2 votes

chat doesn't work question New

hi
is it possible transform a quote in order and an order in ivoice?


Anonymous 2020-09-11 11:00 1 comment
Has the answer

Hello,
our chat does work, you have received an answer to your question. Just in case, I will paste it here too:

You can create Proforma invoice or Estimates from which you can create an invoice.
It is not possible to issue a transport document in InvoiceOcean.

Best regards,
Kacper Seta

more »
2 votes

recurring invoices suggestion New

Hi Why can't I send recurring invoices? I can't seem to tick the box on the account settings..


Anonymous 2016-11-09 12:20 1 comment
Has the answer

Hello, can I have your email address that you use to log into your account?

more »
2 votes

Logo Option suggestion New

Hello,

If you can have a company logo option then it will be great


Anonymous 2014-12-04 15:14 1 comment
Has the answer

Hello,

We do have that option.

If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.

more »
2 votes

pls i need invoice i d no to complete my foam online and case i d no


Anonymous 2014-11-21 01:46 1 comment
Has the answer

Hi,

I am having trouble understanding your question. Could you please elaborate?

more »
2 votes

Unit suggestion New

how i can put the serial


Anonymous 2014-10-05 14:37 1 comment
Has the answer

Hello,

I don't quite understand your question. Could you please specify it more?

Kind Regards,
Filip

more »
2 votes

Delete Account question New

How do I delete accounts


Anonymous 2014-06-24 05:47 1 comment
Has the answer

Hello,

In order to delete your account, you must provide the Customer Service with your Authorization Code.

Please become familiar with this entry on how to obtain your authorization code - http://help.invoiceocean.com/496962-How-to-obtain-your-Authorization-code-

more »
1 vote

Hello,

We buy in EUR and sell in PLN quite often. Why it is not possible to define different currency while it is possible to define different prices for buy and sell.

Now we have to have 2 products in our system for buying and selling even if they are the same products.

We think it is easy to develop that part.

Awaiting your feedback


Anonymous 2022-03-21 10:25 1 comment
Has the answer

Hello,
thank you for the suggestion, however currently adding such feature is not planned.
If other Users of the system would like to see such feature added to the system, we encourage them to vote for the suggestion. User interest in a suggestion might influence the process of adding new functionalities to the system.

You do not have to have 2 different products - on each document you can change the currency of the document, the currency of the document does not have to match the default currency of the product.

Best regards,
Kacper

more »
1 vote

Can't put the logo on suggestion New

I have 3 department, but I want to apply each logo to each department, which mean 3 department has three different logo. At the moment, 3 of them has the same logo, how to fix this problem? i am trying to fix it but cant, can you give tutorial?


Anonymous 2021-02-07 18:34 1 comment
Has the answer

Hello,
each department can have its own logo, you have to go to Settings -> Company / departments, edit your departments and add a Logo in that departments in the Documents section.

Best regards,
Kacper

more »
1 vote

sales tax question New

Can we select or type the sales % before we issue an invoice? Any sales system which we can choose the tax rate to match with each states?
For selection of the %, Will there be a way to automatically fill in the sales tax rate ye, ow we have to manual do it. thanks


Anonymous 2020-11-14 02:13 1 comment
Has the answer

Hello,
you can add Tax rates to choose from on the invoice by going to Settings -> Account settings -> Configuration -> Dictionaries, in the "Available tax rates" field.

There is no automatic system to determine the tax % based on the state.

Best regards,
Greetings

more »
1 vote

Bought a predator mask and still haven't received it.


Anonymous 2020-07-18 05:16 3 comments
Has the answer

Hello,
you are contacting InvoiceOcean.com, the creator of the software used for issuing invoices. If you have received an invoice issued in our system, you need to contact the company you bought the product from, not InvoiceOcean. We do not sell any kind of masks, you are contacting a wrong company.

Best regards,
Kacper Seta

more »
1 vote

Hi there,
some of the Spanish translations are incorrect.
Is there a way to modify/edit the different language translations of the field labels?
Cheers


prometheusa 2020-01-20 09:37 3 comments
Has the answer

Can you please send us examples (with suggestion of correct translations) of those incorrect phrases in Spanish?

more »
1 vote

snod suggestion New

kkddk


Anonymous 2020-01-26 11:18 0 comments
more »
0 votes

I've been working with the InvoiceOcean api in Retool to add and manage Invoices. I haven't been able to find anything regarding a logo though. I know it's possible to do via InvoiceOcean.com . But is their any way to add logo via the api?


Anonymous 2022-11-23 09:46 2 comments
Has the answer

Hello,
Indeed in our InvoiceOcean documentation there is no mention how to add a logo to a department. You can find the request to add a logo in our polish documentation for Fakturownia.pl, just remember to change the URL from fakturownia.pl to invoiceocean.com.
https://github.com/fakturownia/api#dep6

Best regards,
Kacper

more »
0 votes

Konj13011 suggestion New

Ud7eue7ejdzeidj
Jzdusisjsmsjdisjeid7eududuri
Sdususjsususueueue
Udeueudue7sudueududzduduzdzduddjud
Usueueueusudueudu6geket.com


Anonymous 2022-09-11 11:51 0 comments
more »
0 votes

More status for expenses suggestion New

Hello,

We need to have more status for expense and invoices (such as blocked etc) when we enter an expense to system we can only trace paid or not paid. But how can we block and expense not to be paid.


Anonymous 2022-03-21 10:28 1 comment
Has the answer

Hello,
unfortunately you cannot add custom statuses. You can add Categories to expenses and filter the expenses list by category.
https://help.invoiceocean.com/95446668-Categories-of-income-and-expenses

Best regards,
Kacper

more »
0 votes

HalmatFTTH question New

HalmatFTTH


Anonymous 2022-02-23 12:10 0 comments
more »
0 votes


Anonymous 2022-01-01 01:45 0 comments
more »
0 votes

7000$ suggestion New


Anonymous 2022-01-01 01:52 0 comments
more »
0 votes


Anonymous 2021-12-22 04:25 0 comments
more »
0 votes

Fff suggestion New


Anonymous 2021-12-17 10:20 0 comments
more »
0 votes

QR code suggestion New

hi how are you
where is the QR code


Anonymous 2021-12-16 13:07 1 comment
Has the answer

Hello,
currently it is not possible to add a QR code to the invoice.

Best regards,
Kacper

more »
Respond to suggestions
michal
Kacper_Seta
piotr.wajs
michalb
Active Users more »
mkozicka
prometheusa
Bagi
quadindustry
up.268872
olaf
Jalpajoshi
karolina
agata
ugt452588