InvoiceOcean allows you to change the format of invoice numbering, in order to do this navigate to Settings > Account settings > Invoice numbering > Default format of invoice numbering and select your preferred option. Whenever you create a new invoice the new numbering format will apply to all new invoices, the old invoices will remain unchanged, but can be changed manually. To go back to the default settings, repeat the process.
Hi there,
I'm currently trying to update our invoices to allow discounts with four digits after the decimal place. Currently, our discounts are always rounded to two significant figures. Is there a way to change our configuration or update our templates to do this?
Thanks in advance, P.
Is your company still existing because we have send several emails, made several calls, chat is never online and we have problem with your software. Please contact us urgently
Scam! I’ve never heard of your company and do not wish to. With someone had hacked into your system or you are big time fraud. I suggest you find out the source and take care of it.
We need to have more status for expense and invoices (such as blocked etc) when we enter an expense to system we can only trace paid or not paid. But how can we block and expense not to be paid.
Hello,
could you please specify what and where are you trying to copy, and which 4 lines are only being copied? Please send a screenshot of the problem.
Your invoice function is very good and user-friendly
Is it possible can change title become Quotation or Purchase Order?
It willl be more good for using b
Hello,
yes, you can change the name Proforma for example to your own entry, you can do so in Settings -> Account settings -> Print settings, in the "Custom document names" section.
We're using your API to sync payments to our internal billing system.
After the update inside Payments with new Match system instead of usual Invoice dropdown - payment "invoice_id" = null (for payments created with Match system, old payments are fine). So I can't get information about the relations of this payment. And there are no any other way to match payments and invoices through API.
If you have some new route to get matched invoices - please let me know. Otherwise please fix "invoice_id" field "ASAP"!
Documents numbering question New
How can I make Document numbering for our company "Purchase order" ?
Hello,
InvoiceOcean allows you to change the format of invoice numbering, in order to do this navigate to Settings > Account settings > Invoice numbering > Default format of invoice numbering and select your preferred option. Whenever you create a new invoice the new numbering format will apply to all new invoices, the old invoices will remain unchanged, but can be changed manually. To go back to the default settings, repeat the process.
Kind regards,
Bagi
Is it possible to change the precision of discounts displayed on an invoice? question New
Hi there,
I'm currently trying to update our invoices to allow discounts with four digits after the decimal place. Currently, our discounts are always rounded to two significant figures. Is there a way to change our configuration or update our templates to do this?
Thanks in advance, P.
Thank you for using InvoiceOcean.
Please follow the instructions described in this document: https://help.invoiceocean.com/476301-Number-of-decimal-places-in-price-and-quantity to add decimals to your prices and quantities.
If you need further assistance or have more questions, do not hesitate to contact us.
Have a good day.
InvoiceOcean team
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contact question New
Is your company still existing because we have send several emails, made several calls, chat is never online and we have problem with your software. Please contact us urgently
Hello,
please forward us your issue on the info@invoiceocean.com
kind regards,
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KHI error New
ZKGRMALTD question New
ZKGRMALTD, feedback about INVOICE
Hello,
how may we help you?
Kind regards,
Michał
Norton VirusProtection suggestion New
Scam! I’ve never heard of your company and do not wish to. With someone had hacked into your system or you are big time fraud. I suggest you find out the source and take care of it.
Hello,
could you please elaborate what seems to be the problem?
Kind regards,
Michał
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More status for expenses suggestion New
Hello,
We need to have more status for expense and invoices (such as blocked etc) when we enter an expense to system we can only trace paid or not paid. But how can we block and expense not to be paid.
Hello,
unfortunately you cannot add custom statuses. You can add Categories to expenses and filter the expenses list by category.
https://help.invoiceocean.com/95446668-Categories-of-income-and-expenses
Best regards,
Kacper
mobeil money digitel sarvecs in date lotterry suggestion New
7000$ suggestion New
abdul1020baten@gmail.com error New
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QR code suggestion New
hi how are you
where is the QR code
Hello,
currently it is not possible to add a QR code to the invoice.
Best regards,
Kacper
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Hello,
how can we help you with the InvoiceOcean?
Kind regards,
Michał
invoicing Czech Republic question New
Dear Team,
Could I use your program to invoicing Czech Republic companies according to the invoice rules?
Hello,
we do have a version of the system for the Czech Republic market: https://bitfaktura.cz/
Using any version of our system you can of course issue invoices for companies in any country.
Best regards,
Kacper
Pages invoice template suggestion New
I’ve tried to copy this onto a text, but get last 4 lines ONLY
Hello,
could you please specify what and where are you trying to copy, and which 4 lines are only being copied? Please send a screenshot of the problem.
Best regards,
Kacper
Invoice and Quotation functions suggestion New
Your invoice function is very good and user-friendly
Is it possible can change title become Quotation or Purchase Order?
It willl be more good for using b
Hello,
yes, you can change the name Proforma for example to your own entry, you can do so in Settings -> Account settings -> Print settings, in the "Custom document names" section.
Best regards,
Kacper
Thdhf suggestion New
Hdhe
Rega hawlery error New
/Blocked
Hello,
could you please specify, what exactly is the error you are trying to report?
Best regards,
Kacper
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Payments API problem error New
We're using your API to sync payments to our internal billing system.
After the update inside Payments with new Match system instead of usual Invoice dropdown - payment "invoice_id" = null (for payments created with Match system, old payments are fine). So I can't get information about the relations of this payment. And there are no any other way to match payments and invoices through API.
If you have some new route to get matched invoices - please let me know. Otherwise please fix "invoice_id" field "ASAP"!
Hello,
thank you for contacting us. Your report has been forwarded to our developers.
Best regards,
Kacper Seta