Dzień dobry,
z poziomu podglądu faktury należy wybrać Więcej opcji -> Wystaw korektę. Jeśli nie widzą Państwo takiej opcji, należy wcześniej aktywować "Korekty" w zakładce Ustawienia -> Ustawienia konta, w sekcji "Jakie dokumenty wystawiać".
Hi there,
I'm currently trying to update our invoices to allow discounts with four digits after the decimal place. Currently, our discounts are always rounded to two significant figures. Is there a way to change our configuration or update our templates to do this?
Thanks in advance, P.
Is your company still existing because we have send several emails, made several calls, chat is never online and we have problem with your software. Please contact us urgently
Hello,
thank you for your suggestion. Currently there is no such functionality in the system. If other Users would like to see such features, we encourage you to vote for suggestions.
However, starting from the Professional plan, you can create your own invoice template in HTML and CSS. You can modify the code of our templates and delete parts of the code for elements you don't want to see on invoices. We do not make custom templates on request.
We have users who don't edit or delete on invoice. However, the system allows them to change the status of an invoice(Issued, Paid, Partially paid and Sent) from the invoice list. This needs needs to be prevented. Note that this has a big implication due to that someone can mark the invoice as paid while it was not paid.
Hello,
currently it is not possible to block Users from changing the Status of documents. I will pass the suggestion to our product development department. If other Users are also interested in such functionality, we encourage you to vote for this suggestion.
korekta faktury jak to zrobić suggestion Resolved
Dzień dobry,
z poziomu podglądu faktury należy wybrać Więcej opcji -> Wystaw korektę. Jeśli nie widzą Państwo takiej opcji, należy wcześniej aktywować "Korekty" w zakładce Ustawienia -> Ustawienia konta, w sekcji "Jakie dokumenty wystawiać".
Pozdrawiam,
Kacper
Additional note error New
Hello, can you please tell me Since yesterday, when creating invoices, the box Additional note does not appear.
Hello,
Thank you for using InvoiceOcean. Please check your account settings and check if. your Additional box in the invoice is activate. Follow the steps described in this document: https://help.invoiceocean.com/86587263-Additional-field-on-the-invoice
If you need further assistance, please contact info@invoiceocean.com
recovery password suggestion New
drivegroup2019@gmail.com
hello
this is my login and cant recovary password
Hello,
Thank you for using InvoiceOcean.
Your account has been unblocked, please try log in again.
If you need further help, do not hesitate to contact us
Besoin d'argent suggestion New
Pour faire fonctionner mon entreprise
Hello,
Are you interested in using InvoiceOcean? How can we help you?
Saudi Arab Jeddah suggestion Resolved
MD JISAN
0568515788
BANK
SA09 8000 0129 6080 1685 0469 suggestion New
Hello, Thank you for your interest in InvoiceOcean. ¿How can we help you?
Saudi Arab Jeddah suggestion New
SA4980000129608016704443
0568515788
Aa102030
Bank Al Raju
120000 error New
SA4980000129608016704443
+966568515788
All Rajiv Bank
Jaddah
MD JISAN
sa4980000129608016704443 suggestion New
+966568515788
MD JISAN
Al rajhi Bank
Jadda
Hello,
Thanks for using InvoiceOcean. How can we help you?
Is it possible to change the precision of discounts displayed on an invoice? question New
Hi there,
I'm currently trying to update our invoices to allow discounts with four digits after the decimal place. Currently, our discounts are always rounded to two significant figures. Is there a way to change our configuration or update our templates to do this?
Thanks in advance, P.
Thank you for using InvoiceOcean.
Please follow the instructions described in this document: https://help.invoiceocean.com/476301-Number-of-decimal-places-in-price-and-quantity to add decimals to your prices and quantities.
If you need further assistance or have more questions, do not hesitate to contact us.
Have a good day.
InvoiceOcean team
$1200000 suggestion New
1200000
e praise New
e
Sherali question Resolved
Shearling
contact question New
Is your company still existing because we have send several emails, made several calls, chat is never online and we have problem with your software. Please contact us urgently
Hello,
please forward us your issue on the info@invoiceocean.com
kind regards,
বাংলাদেশ suggestion Resolved
E-Mail address tele 914-297-2669 917-965-4841 question Resolved
Pay Pal 1-888-221-1161 5362 xxxx 917-965-4841 914-297-2669 alfredaburrus@yahoo.com
Recurring number suggestion Resolved
Ability to select the number of time we want the recurring to happen monthly , by weekly .....
So we can say I want the service for 6 months
Hello,
when creating recurring invoices, you can set the End date:
https://help.invoiceocean.com/86460255-How-to-disable-the-issuance-of-recurring-invoices-
Best regards,
Kacper
Hide Total Amount Due and add Total Amount in Words suggestion Resolved
Can you add a option to hide "Total Amount Due" in all invoices and receipts,
Also it would very good if you an add option to just show the Total amount in numbers (this is not the due amount, just the total amount)
Hello,
thank you for your suggestion. Currently there is no such functionality in the system. If other Users would like to see such features, we encourage you to vote for suggestions.
However, starting from the Professional plan, you can create your own invoice template in HTML and CSS. You can modify the code of our templates and delete parts of the code for elements you don't want to see on invoices. We do not make custom templates on request.
Best regards,
Kacper
xsdgsdgs suggestion New
dgsdgsdgsdgsdgsd
Search products suggestion Resolved
I'd especially like to see product search more interactive and recognize more than a single word or recognize words interspersed in descriptions.
Hello,
thank you for your report. You can search products by part of the name, by code or EAN code.
Best regards,
Kacper
Прошу надати технічну підтримку українською мовою. Не можу імпортувати банківські виписки до програми. question Resolved
Prevevent users from changing the invoice status suggestion Resolved
We have users who don't edit or delete on invoice. However, the system allows them to change the status of an invoice(Issued, Paid, Partially paid and Sent) from the invoice list. This needs needs to be prevented. Note that this has a big implication due to that someone can mark the invoice as paid while it was not paid.
Thank you
Hello,
currently it is not possible to block Users from changing the Status of documents. I will pass the suggestion to our product development department. If other Users are also interested in such functionality, we encourage you to vote for this suggestion.
Best regards,
Kacper
Iujhk question New
Nbjig
Jhnkct suggestion New
Hvvj
KHI error New