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Anonymous 2015-07-31 09:38 1 comment
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Hi there, I would love to help you but I need some more information. Which bill? What account?

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delete company question Resolved

Hi
how i can dele a company or department?
Thanks
Marco


Anonymous 2015-07-07 16:31 0 comments
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simplify template edit suggestion Resolved

Hello
it's very hard to modify the invoice/document templates or operate on settings
Could you please simplfy? :-)
Thanks!
Marco


Anonymous 2015-07-07 16:32 1 comment
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document flow question Resolved

Dear Ocean Team.
we have following documents in our work

Sales documents sequence:
Angebot(estimate) > Proforma Rechnung (proforma Invoice) > Rechnung (invoice) > Liefershein

Buying documents sequence:
Bestellanfrage (quotation request) > Bestellung (Purchase order) > Eingangsrechnung (incoming Invoice)

with sales documents we do this in "Income" button.

1. But where i need to make buying documents? in expenses or warehousedocuments?

2. Also, can i make Bestellung (Purchase order) document from the document Proforma Invoice,
with saving all product positions inside of the document?


quadindustry 2019-04-15 22:05 1 comment
Has the answer

Dear Ocean User,

1. You need to create buying documents in expenses.
2. To make a document based on Proforma Invoice just go to the invoice preview and on top of the menu click "More options" > "add similar" and then change the Kind of document. Also you have an option - Convert to invoice.

Kind regards,
Bagi

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Thanks in advance,
Nicolas


Anonymous 2014-04-17 18:16 1 comment
Has the answer

In order to have the enable recurring invoices, go to Settings > Account settings > Enable recurring invoices. .
More about recurring invoices you can find here - http://help.invoiceocean.com/488275-About-recurring-invoices

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5205280s suggestion Resolved


Anonymous 2017-08-03 15:40 0 comments
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ჰჰჯჯ


Anonymous 2021-05-31 00:17 0 comments
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users quantity question Resolved

Maximum users quantity is 10 and there is no way to add more users?


Anonymous 2016-03-07 22:15 1 comment
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Hi, which subscription plan are you referring to?
Kind regards

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match the invoice suggestion Resolved

While adding the payment there is an option "Match the invoice". how can we use that function?


Anonymous 2016-03-11 09:20 1 comment
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You can match every payment to a corresponding invoice. You have to issue the invoice first, and then, while generating the payment, select the invoice from the list.

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kalana suggestion Resolved


Anonymous 2017-10-25 15:21 1 comment
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Hello, 
how may we help you?

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Use suggestion Resolved


Anonymous 2017-09-14 11:46 1 comment
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Hello, how can we help you?
 

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Delete Account question Resolved

I accidentaly opened multiple accounts. How do I delete an account?


Anonymous 2015-07-08 12:26 1 comment
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Documents numbering question Resolved

How can I make Document numbering for our company "Purchase order" ?


quadindustry 2019-04-15 22:10 1 comment
Has the answer

Hello,

InvoiceOcean allows you to change the format of invoice numbering, in order to do this navigate to Settings > Account settings > Invoice numbering > Default format of invoice numbering and select your preferred option. Whenever you create a new invoice the new numbering format will apply to all new invoices, the old invoices will remain unchanged, but can be changed manually. To go back to the default settings, repeat the process.

Kind regards,
Bagi

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Invoice Entry question Resolved

i am very new to work with invoice, so please explain me about the invoice entry????


Anonymous 2016-06-21 04:41 1 comment
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Hello,
could you please specify your question? What do you exactly need to know?

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Dont Want to see the aids suggestion Resolved

Dont Want to see the aids


Anonymous 2017-01-20 14:47 0 comments
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oWaQq suggestion Resolved

qqqeLm
a


Anonymous 2017-07-25 07:51 1 comment
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Dzień dobry, 
w czym mogę pomóc?

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87654321 suggestion Resolved


Anonymous 2017-08-24 23:30 0 comments
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NB N question Resolved


Anonymous 2016-05-30 02:50 1 comment
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Hello,
is there anything I can help you with?

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Akram suggestion Resolved

Kannan baa


Anonymous 2016-09-21 06:47 1 comment
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Hello,
is there anything I can help you with?

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I allready paid suggestion Resolved

Please actualize


Anonymous 2015-03-23 22:15 1 comment
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package suggestion Resolved


Anonymous 2014-09-07 20:38 1 comment
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payment question Resolved

Please check payment on my acct. just made payment this month and it's asking for another payment


Anonymous 2015-04-21 20:18 1 comment
Has the answer

Hi,

I would love to help you but you even didn`t gave any payment or contact information/ e-mail address.


Pozdrawiam,
Malgorzata Kozicka

--
Malgorzata Kozicka
e-mail: malgorzata@radgost.com
www.radgost.com

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Income / All documents error Resolved

in Income / All documents dashboard total gross price is not shown correctly, because the total sum of the estimate and invoices related to this estimate are calculated. The gross sum must not include the estimate amount, but only the amounts of the invoices related to this estimate.


Anonymous 2016-03-11 09:35 1 comment
Has the answer

The amount reflected as a summary of the column “gross price” is a summary of all values shown on the page. In order to get a correct reflection of income, generate a corresponding report.

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hi suggestion Resolved

My name is Raoji, nice to meet you? I'm so glad to see you on Facebook please add me up on whats app. We can talk this is my number ( +1-901-799-7418 ) thanks ?


Anonymous 2021-05-15 05:18 0 comments
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please i need to access my account, urgent


Anonymous 2018-07-13 01:22 1 comment
Has the answer

Hello,

I would like to inform that recently we had some maintenance works in the system.

Right now you should be able to login into your account without any problem.

Should you have any questions please ask.

Kind regards,

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