in Income / All documents dashboard total gross price is not shown correctly, because the total sum of the estimate and invoices related to this estimate are calculated. The gross sum must not include the estimate amount, but only the amounts of the invoices related to this estimate.
The amount reflected as a summary of the column “gross price” is a summary of all values shown on the page. In order to get a correct reflection of income, generate a corresponding report.
If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Account settings > Print settings > Invoice logo.
Please,I had been on the CHAT but you can not respond now i nneded your assist for the VAT ID to use now untill i get my own for GTBank please help me now
YOU SHOULD ADD IN YOUR OPTIONS PRODUCTION FORMULA BECAUSE A FINISHED PRODUCT NEEDS SOME MATERIAL O RAW MATERIAL. Do not misunderstand me YOUR SYSTEM IS AMAZING BUT THIS IS ONLY A SUGGESTION. I WOULD LIKE TO HAVE AN OPTION TO SEE HOW MUCH QUANTITY NEED OF RAW MATERIAL TO MADE SOME PRODUCT(S).
thanks for your kind words. At InvoiceOcean we value your feedback and we constantly try to perfect our product. I have forwarded your suggestion to our programmers.
Sales Report question Resolved
Hello, it´s anyway to get report about payment method? per example how can I get cash payment report or credit card payment report?
Thanks
Hello,
you can generate only a cash report by going to Reports > Reports list > Cash report. We don´t have separate reports for other payment methods.
Paymill suggestion Resolved
Hello,
Could you consider working with Paymill (https://www.paymill.com) payment provider?
Thanks!
Hi,
Could you please provide more information abou your company and clients?
users quantity question Resolved
Maximum users quantity is 10 and there is no way to add more users?
Hi, which subscription plan are you referring to?
Kind regards
IT AS A CHARLLENGRS error Resolved
pLEASE. HELP AGAIN IT SHOWING ME THAT I DO NOT HAVE PAYMENT S ONLINE HOW CAN I GET PAID NOW.MUSA TAOFIK
Hello, please read this article and ensure that you activated the AutoPayments option correctly: http://help.invoiceocean.com/654240-How-to-enable-Online-AutoPayments-
In case of any further questions, we are at your disposal.
07810140450 suggestion Resolved
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how can we help you?
Gyriigohd@yyyshgmail praise Resolved
Hurry gtraqrfetg@guygu f
thixpchiywngkh@gmail.com suggestion Resolved
Invoice Entry question Resolved
i am very new to work with invoice, so please explain me about the invoice entry????
Hello,
could you please specify your question? What do you exactly need to know?
I allready paid suggestion Resolved
Please actualize
Low inventory notifiacation via email , whatsapp or pop up no page suggestion Resolved
Income / All documents error Resolved
in Income / All documents dashboard total gross price is not shown correctly, because the total sum of the estimate and invoices related to this estimate are calculated. The gross sum must not include the estimate amount, but only the amounts of the invoices related to this estimate.
The amount reflected as a summary of the column “gross price” is a summary of all values shown on the page. In order to get a correct reflection of income, generate a corresponding report.
Company logo suggestion Resolved
Hello
How to add my company logo?
Cheers
If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Account settings > Print settings > Invoice logo.
vat id question Resolved
Please,I had been on the CHAT but you can not respond now i nneded your assist for the VAT ID to use now untill i get my own for GTBank please help me now
Hello, could you specify your question?
Kind regards
invoice suggestion Resolved
I would like to create an invoice
PRODUCTION FORMULA suggestion Resolved
YOU SHOULD ADD IN YOUR OPTIONS PRODUCTION FORMULA BECAUSE A FINISHED PRODUCT NEEDS SOME MATERIAL O RAW MATERIAL. Do not misunderstand me YOUR SYSTEM IS AMAZING BUT THIS IS ONLY A SUGGESTION. I WOULD LIKE TO HAVE AN OPTION TO SEE HOW MUCH QUANTITY NEED OF RAW MATERIAL TO MADE SOME PRODUCT(S).
Hi,
thanks for your kind words. At InvoiceOcean we value your feedback and we constantly try to perfect our product. I have forwarded your suggestion to our programmers.
Thanks for using our product,
Filip
0867698536 praise Resolved
Thai
Hello,
how can we help you?
payment question Resolved
Please check payment on my acct. just made payment this month and it's asking for another payment
Hi,
I would love to help you but you even didn`t gave any payment or contact information/ e-mail address.
Pozdrawiam,
Malgorzata Kozicka
--
Malgorzata Kozicka
e-mail: malgorzata@radgost.com
www.radgost.com
Recurring number suggestion Resolved
Ability to select the number of time we want the recurring to happen monthly , by weekly .....
So we can say I want the service for 6 months
Hello,
when creating recurring invoices, you can set the End date:
https://help.invoiceocean.com/86460255-How-to-disable-the-issuance-of-recurring-invoices-
Best regards,
Kacper
Mohamed suggestion Resolved
Hello,
Is there any problem, that I can help You to solve out?
Wish You a wonderful day.
DEBIT NOTE suggestion Resolved
Hello,
how can we help you?
logo suggestion Resolved
How do I add a company logo to an invoice
0776958384 suggestion Resolved
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how may I help you?
Delete Account question Resolved
I accidentaly opened multiple accounts. How do I delete an account?
12083292392 error Resolved
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Hello, how can I help you?