We have users who don't edit or delete on invoice. However, the system allows them to change the status of an invoice(Issued, Paid, Partially paid and Sent) from the invoice list. This needs needs to be prevented. Note that this has a big implication due to that someone can mark the invoice as paid while it was not paid.
Hello,
currently it is not possible to block Users from changing the Status of documents. I will pass the suggestion to our product development department. If other Users are also interested in such functionality, we encourage you to vote for this suggestion.
in Income / All documents dashboard total gross price is not shown correctly, because the total sum of the estimate and invoices related to this estimate are calculated. The gross sum must not include the estimate amount, but only the amounts of the invoices related to this estimate.
The amount reflected as a summary of the column “gross price” is a summary of all values shown on the page. In order to get a correct reflection of income, generate a corresponding report.
Hoping to have the document absolutely identical to the default template but with the custom name, I've added new template and from the option "Insert example template" chose "default", but as a result I've got the document with the different layout and the same name as the default Invoice Template.
Hello, we implemented the first update about 2 weeks ago, the templates are almost the same; now our dev is working on making them equal but it requires additional tests as we want to avoid changes and errors in invoices issued with this template so far.
Yes, you may insert the company logo.
Simply log into your account at invoiceocean.com, go to Settings -> Account settings -> Print settings (left hand side). It is best for your logo to be in either jpg or png. It also cannot exceed 1mb.
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Is there an option to add multiple bank accounts?
Yes, you can add multiple bank accounts. In order to do so go to Settings > Company/Department > Add new bank account
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Prevevent users from changing the invoice status suggestion Resolved
We have users who don't edit or delete on invoice. However, the system allows them to change the status of an invoice(Issued, Paid, Partially paid and Sent) from the invoice list. This needs needs to be prevented. Note that this has a big implication due to that someone can mark the invoice as paid while it was not paid.
Thank you
Hello,
currently it is not possible to block Users from changing the Status of documents. I will pass the suggestion to our product development department. If other Users are also interested in such functionality, we encourage you to vote for this suggestion.
Best regards,
Kacper
Income / All documents error Resolved
in Income / All documents dashboard total gross price is not shown correctly, because the total sum of the estimate and invoices related to this estimate are calculated. The gross sum must not include the estimate amount, but only the amounts of the invoices related to this estimate.
The amount reflected as a summary of the column “gross price” is a summary of all values shown on the page. In order to get a correct reflection of income, generate a corresponding report.
Custom Documents error Resolved
Hoping to have the document absolutely identical to the default template but with the custom name, I've added new template and from the option "Insert example template" chose "default", but as a result I've got the document with the different layout and the same name as the default Invoice Template.
Hello, we implemented the first update about 2 weeks ago, the templates are almost the same; now our dev is working on making them equal but it requires additional tests as we want to avoid changes and errors in invoices issued with this template so far.
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Save abut my invoice/ send Again to my Email question Resolved
zkgrmaltd2021@gmail.com
Hello,
how can I help you? If you are looking for your invoice for the subscription plan, you can find it in Account settings.
https://help.invoiceocean.com/76394788-Subscription-invoices-on-invoiceocean-com-where-to-find-them-
Best regards,
Kacper
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Where do i find the recurrent invoce/expences list? question Resolved
Thanks in advance,
Nicolas
In order to have the enable recurring invoices, go to Settings > Account settings > Enable recurring invoices. .
More about recurring invoices you can find here - http://help.invoiceocean.com/488275-About-recurring-invoices
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logo question Resolved
Is it possible to insert the company logo somewhere for the editing of the invoice?
Thank you in advance
A.C
Hi,
Yes, you may insert the company logo.
Simply log into your account at invoiceocean.com, go to Settings -> Account settings -> Print settings (left hand side). It is best for your logo to be in either jpg or png. It also cannot exceed 1mb.
Hope this helps.
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