HOW DO I QUOTE PRODUCTS WITHOUT DISCOUNT IN THE INVENTORY ? EVERY TIME I QUOTE A PRODUCT TO A FUTURE CLIENT THE SYSTEM DISCOUNT IT IN THE INVENTORY AS IF A SALE HAD OCCURRED.
I use your website via my tablet where the print function does not work properly. Could you please add an option to download PDF files as well as print. I mean when I do a quick print of all invoices, the print button on my laptop automatically creates and saves PDF, however not on my tablet which I now use as my main PC because my laptop has finally broken.
1. You need to create buying documents in expenses.
2. To make a document based on Proforma Invoice just go to the invoice preview and on top of the menu click "More options" > "add similar" and then change the Kind of document. Also you have an option - Convert to invoice.
Hello,
InvoiceOcean allows you to add additional issuer as well as adding recipient.
To add issuer, click on preview of the invoice > Edit > underneath Seller button click "Edit" > recipient click on the invoice > Edit > underneath Buyer button click "Edit" > recipient > Save.
Kind regards,
Hello,
we do not make custom invoice templates on request. Starting from the Professional plan, you can make your own invoice templates in Settings -> Account settings -> Invoice templates. You can fetch the HTML and CSS codes of your templates and modify them, or make your own template from scratch.
I also have a second problem.
When I made a copy of the template, the correction notes stopped working.
PDF file does not display the entries on the document.
Can I change the template of a PDF file or create working custom PDF template?
I can not find a complete example of the invoice template.
Your Github repository does not contain files with a correction note positions.
when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.
I sug est that maybe you should have a low inventory alert pero product, Let say its set up to alert when 5 items are left, this coulb via email, whatsapp or a pop up window that notifies that iventory has reached and recomends replenishing. Its a pain to look throught each pagem especially when you have a wide variety of products.
thank you for the suggestion.
Could you please add this suggestions here: http://invoiceocean.helpocean.com/
We will consider said function as we would receive more requests on that matter.
Currently we do not have such optionb ut we will be thinking about implemeting saidfeature in our program updates.
The ability to add a custom field is perfect for adding serial numbers or specific info to a certain product. The problem is that it is not searchable. We are constantly spending a lot of time trying to find old invoices with specific serial numbers. Can you please look into connecting your search engine with custom fields. Thank you.
I would like to kindly inform that for now said option is not available.
You may search for product via Product Code on the product card, not via Ref. number on the invoice.
Nevertheless, I will forward your query to our programmers and ask about the possibility to implement it into the system.
Is it possible to issue invoices with different selling price to different customers from warehouse documents without having to key in manually the price each time
Hello,
I would like to inform that unfortunately such option is not available in the system.
You may add the different selling prices by adding the same product to a different warehouses (Product edit > checkbox 'Separate sales price for warehouses').
Kind regrads,
You can match every payment to a corresponding invoice. You have to issue the invoice first, and then, while generating the payment, select the invoice from the list.
Hello, invoiceocean maybe can calculate profit of warehouse with report by api? I mean i have baselinker account that i have all information there. If is possible to take by api all information for this report?
Thank you for using InvoiceOcean.
Unfortunately we do not have this option available in our API. You can check our API services at: https://github.com/InvoiceOcean/api
If you have more questions, do not hesitate to contact us
You state on your homepage that your product supports Hungarian language, but there is no Hungarian in the invoice language dropdown list.
please send me an answer to: rob at nyar dot eu
Thanks
INVENTORY PROBLEM question Resolved
HOW DO I QUOTE PRODUCTS WITHOUT DISCOUNT IN THE INVENTORY ? EVERY TIME I QUOTE A PRODUCT TO A FUTURE CLIENT THE SYSTEM DISCOUNT IT IN THE INVENTORY AS IF A SALE HAD OCCURRED.
Hi,
from my understanding your problem seems to be automatically applied product discounts to clients you may not wish to give those discounts to.
You may assign a discount to a specific client instead of product.
Apologies if I misunderstood your question, please feel free to contact me again if you seek further assistance.
Thanks for using our software,
Filip
PDF suggestion Resolved
Hi,
I use your website via my tablet where the print function does not work properly. Could you please add an option to download PDF files as well as print. I mean when I do a quick print of all invoices, the print button on my laptop automatically creates and saves PDF, however not on my tablet which I now use as my main PC because my laptop has finally broken.
Best Rgds
Hi,
Thank you for your suggestion. This feature is now available.
Kind Regards,
document flow question Resolved
Dear Ocean Team.
we have following documents in our work
Sales documents sequence:
Angebot(estimate) > Proforma Rechnung (proforma Invoice) > Rechnung (invoice) > Liefershein
Buying documents sequence:
Bestellanfrage (quotation request) > Bestellung (Purchase order) > Eingangsrechnung (incoming Invoice)
with sales documents we do this in "Income" button.
1. But where i need to make buying documents? in expenses or warehousedocuments?
2. Also, can i make Bestellung (Purchase order) document from the document Proforma Invoice,
with saving all product positions inside of the document?
Dear Ocean User,
1. You need to create buying documents in expenses.
2. To make a document based on Proforma Invoice just go to the invoice preview and on top of the menu click "More options" > "add similar" and then change the Kind of document. Also you have an option - Convert to invoice.
Kind regards,
Bagi
Seller as Issuer / Buyer as Recipient question Resolved
Hello,
Is there a way to change the denomination of
Buyer --> Issuer
Seller --> Recipient
on the top of the invoices?
Hello,
InvoiceOcean allows you to add additional issuer as well as adding recipient.
To add issuer, click on preview of the invoice > Edit > underneath Seller button click "Edit" > recipient click on the invoice > Edit > underneath Buyer button click "Edit" > recipient > Save.
Kind regards,
Can I issue a faktura zaliczkowa with your service? question Resolved
SWIFT suggestion Resolved
How can I remove the SWIFT and put Sort Code instead?
Also can you fix the (tel. to Tel) it really bothers me that the (t) is small not (Tel)
Thanks
Hello,
we do not make custom invoice templates on request. Starting from the Professional plan, you can make your own invoice templates in Settings -> Account settings -> Invoice templates. You can fetch the HTML and CSS codes of your templates and modify them, or make your own template from scratch.
Best regards,
Kacper
Custom Invoice template error Resolved
Hello,
i'm trying add TypeKit font to custom invoice template but your app tells me that i cannot use script tag.
I follow this instruction.
https://help.invoiceocean.com/767922-How-to-add-a-font-from-Adobe-Typekit-to-your-invoice-template-
Obraz w treści 1
But your application does not allow me to do that.
Is it possible to change the font in invoiceocean in PDF file?
I also have a second problem.
When I made a copy of the template, the correction notes stopped working.
PDF file does not display the entries on the document.
Can I change the template of a PDF file or create working custom PDF template?
I can not find a complete example of the invoice template.
Your Github repository does not contain files with a correction note positions.
Hello,
thank you for your email.
I will forward your query to our programmers and get back to you with the solution as soon as possible.
Kind regards,
Michał Borkowski
--
Michał Borkowski
e-mail: michael@invoiceocean.com
www.invoiceocean.com
---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq
---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
PO suggestion Resolved
How to complete purchase order?
I add a PO and want receive goods to warehouse. what is the process?
Hello,
when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.
Kind regards,
Save abut my invoice/ send Again to my Email question Resolved
zkgrmaltd2021@gmail.com
Hello,
how can I help you? If you are looking for your invoice for the subscription plan, you can find it in Account settings.
https://help.invoiceocean.com/76394788-Subscription-invoices-on-invoiceocean-com-where-to-find-them-
Best regards,
Kacper
Low invetory notifications suggestion Resolved
I sug est that maybe you should have a low inventory alert pero product, Let say its set up to alert when 5 items are left, this coulb via email, whatsapp or a pop up window that notifies that iventory has reached and recomends replenishing. Its a pain to look throught each pagem especially when you have a wide variety of products.
Hello,
thank you for the suggestion.
Could you please add this suggestions here: http://invoiceocean.helpocean.com/
We will consider said function as we would receive more requests on that matter.
Currently we do not have such optionb ut we will be thinking about implemeting saidfeature in our program updates.
Kind regards,
Searchable Custom Fields suggestion Resolved
The ability to add a custom field is perfect for adding serial numbers or specific info to a certain product. The problem is that it is not searchable. We are constantly spending a lot of time trying to find old invoices with specific serial numbers. Can you please look into connecting your search engine with custom fields. Thank you.
Hello,
I would like to kindly inform that for now said option is not available.
You may search for product via Product Code on the product card, not via Ref. number on the invoice.
Nevertheless, I will forward your query to our programmers and ask about the possibility to implement it into the system.
Kind Regards,
Michał Borkowski
--
Michał Borkowski
e-mail: michael@invoiceocean.com
www.invoiceocean.com
---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq
---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
Issuing invoice with different selling price to different customers question Resolved
Hi
Is it possible to issue invoices with different selling price to different customers from warehouse documents without having to key in manually the price each time
Hello,
I would like to inform that unfortunately such option is not available in the system.
You may add the different selling prices by adding the same product to a different warehouses (Product edit > checkbox 'Separate sales price for warehouses').
Kind regrads,
IT AS A CHARLLENGRS error Resolved
pLEASE. HELP AGAIN IT SHOWING ME THAT I DO NOT HAVE PAYMENT S ONLINE HOW CAN I GET PAID NOW.MUSA TAOFIK
Hello, please read this article and ensure that you activated the AutoPayments option correctly: http://help.invoiceocean.com/654240-How-to-enable-Online-AutoPayments-
In case of any further questions, we are at your disposal.
PDF Bill for phone # 03999115 suggestion Resolved
Dear Sirs ,
We kindly ask you , to provide us by email , the PDF bill , for June -2023 ,related to phone # 03999115
Regards.
Hello,
you are contacting the wrong company, InvoiceOcean is an online invoicing software, we do not issue bills for your phone.
Best regards,
Kacper
Paypal question Resolved
من تو ایرانم چگونه میتونم از پی پال استفاده کنم؟
Hello,
here you can find a tutorial:
http://help.invoiceocean.com/583884-How-to-integrate-your-PayPal-account-
If you have any further questions, we are at your disposal.
simplify template edit suggestion Resolved
Hello
it's very hard to modify the invoice/document templates or operate on settings
Could you please simplfy? :-)
Thanks!
Marco
english suggestion Resolved
Bangladesh
Hello,
how can I help you?
Kind Regards
Multiple Bank Accounts question Resolved
Is there an option to add multiple bank accounts?
Yes, you can add multiple bank accounts. In order to do so go to Settings > Company/Department > Add new bank account
match the invoice suggestion Resolved
While adding the payment there is an option "Match the invoice". how can we use that function?
You can match every payment to a corresponding invoice. You have to issue the invoice first, and then, while generating the payment, select the invoice from the list.
About profit calculation suggestion Resolved
Hello, invoiceocean maybe can calculate profit of warehouse with report by api? I mean i have baselinker account that i have all information there. If is possible to take by api all information for this report?
Hello,
Thank you for using InvoiceOcean.
Unfortunately we do not have this option available in our API. You can check our API services at: https://github.com/InvoiceOcean/api
If you have more questions, do not hesitate to contact us
Hungarian language support question Resolved
You state on your homepage that your product supports Hungarian language, but there is no Hungarian in the invoice language dropdown list.
please send me an answer to: rob at nyar dot eu
Thanks
Hi Robert,
Sorry for my late response.
Hungarian invoice will be ready to use in 1-2 days from now, we had some translation problems :)
Pozdrawiam,
Malgorzata Kozicka
--
Malgorzata Kozicka
e-mail: malgorzata@radgost.com
tel: +48 22 250 15 80
www.radgost.com
Rosika sankar suggestion Resolved
Hello, how can I help you?
Where do i find the recurrent invoce/expences list? question Resolved
Thanks in advance,
Nicolas
In order to have the enable recurring invoices, go to Settings > Account settings > Enable recurring invoices. .
More about recurring invoices you can find here - http://help.invoiceocean.com/488275-About-recurring-invoices
To make beanies suggestion Resolved
I will like to join
Additional invoice field question Resolved
Additional Invoice field doesn't appear in the invoice. Is that some kind of malfunction or invoice template should be edited?
Hi,
which invoice template do you use?