0 votes

Search products suggestion Resolved

I'd especially like to see product search more interactive and recognize more than a single word or recognize words interspersed in descriptions.


Anonymous 2023-12-06 18:32 1 comment
Has the answer

Hello,
thank you for your report. You can search products by part of the name, by code or EAN code.

Best regards,
Kacper

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0 votes

We have users who don't edit or delete on invoice. However, the system allows them to change the status of an invoice(Issued, Paid, Partially paid and Sent) from the invoice list. This needs needs to be prevented. Note that this has a big implication due to that someone can mark the invoice as paid while it was not paid.

Thank you


Anonymous 2023-11-27 15:44 1 comment
Has the answer

Hello,
currently it is not possible to block Users from changing the Status of documents. I will pass the suggestion to our product development department. If other Users are also interested in such functionality, we encourage you to vote for this suggestion.

Best regards,
Kacper

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0 votes

convert an estimate to invoice question Resolved

Hi guys, how can I convert an estimate to invoice?

We are contacting you from Colombia, my wife Sandra contacted you last week (sandra8197@hotmail.com) we are interested in your services, we are currently trying the demo version. She asked you to put the total amount of sold apparel (we make apparel wholesales) at the end of the invoice. Could you please confirm if you can do that for us?. Thanks


Anonymous 2014-10-31 18:35 1 comment
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0 votes

5205280s suggestion Resolved


Anonymous 2017-08-03 15:40 0 comments
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0 votes

add payment functions question Resolved

While choosing the action "add payment" to the invoice, there is a check box "I need an Invoice" in the New Payment's Window. what's that for?


Anonymous 2016-03-05 19:10 1 comment
Has the answer

Hi, the name of the checkbox can be confusing, we will change it - with the checkbox checked, the invoice will be created and sent automatically after the payment is received.

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0 votes

due date error Resolved

When I issue the Prepayment invoice "Due Date" label is not translated. In Georgian translation it must be "გადახდის ვადა".
Please see the attached invoice. text is marked with yellow


Anonymous 2016-03-11 19:23 1 comment
Has the answer

Thank you for reporting that. The translation has been updated.
Kind regards

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0 votes
0 votes

PRODUCTION FORMULA suggestion Resolved

YOU SHOULD ADD IN YOUR OPTIONS PRODUCTION FORMULA BECAUSE A FINISHED PRODUCT NEEDS SOME MATERIAL O RAW MATERIAL. Do not misunderstand me YOUR SYSTEM IS AMAZING BUT THIS IS ONLY A SUGGESTION. I WOULD LIKE TO HAVE AN OPTION TO SEE HOW MUCH QUANTITY NEED OF RAW MATERIAL TO MADE SOME PRODUCT(S).


uas225036 2014-03-14 18:26 1 comment
Has the answer

Hi,

thanks for your kind words. At InvoiceOcean we value your feedback and we constantly try to perfect our product. I have forwarded your suggestion to our programmers.

Thanks for using our product,
Filip

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0 votes

estimate status question Resolved

while all prepayment invoices and final invoice are payed , related estimate status remains to be issued. Should it be updated automatically as payed or we should update the status manually?


Anonymous 2016-02-25 14:14 2 comments
Has the answer

Hi, you should update the status manually.

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0 votes

Translation needed error Resolved

Hello,

I'm trying to create a deposit invoice but a translation part is missing : all the table labels seems to be in polish for the "related quotation".
you can see a screenshot here : https://www.dropbox.com/s/upjhbqyox5y50nd/Capture%20d%27%C3%A9cran%202015-02-06%2011.58.29.png?dl=0

Thx for your corrections.


Anonymous 2015-02-06 12:04 1 comment
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0 votes

apa yang anda kerjakan suggestion Resolved

Aku belum mengerti, yang anda tawarkan?


Anonymous 2016-11-06 09:16 1 comment
Has the answer

Hello, how can I help you?

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0 votes

NB N question Resolved


Anonymous 2016-05-30 02:50 1 comment
Has the answer

Hello,
is there anything I can help you with?

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0 votes
Image

Custom Invoice template error Resolved

Hello,
i'm trying add TypeKit font to custom invoice template but your app tells me that i cannot use script tag.
I follow this instruction.
https://help.invoiceocean.com/767922-How-to-add-a-font-from-Adobe-Typekit-to-your-invoice-template-
Obraz w treści 1
But your application does not allow me to do that.
Is it possible to change the font in invoiceocean in PDF file?

I also have a second problem.
When I made a copy of the template, the correction notes stopped working.
PDF file does not display the entries on the document.
Can I change the template of a PDF file or create working custom PDF template?

I can not find a complete example of the invoice template.

Your Github repository does not contain files with a correction note positions.


Anonymous 2017-10-20 10:10 2 comments
Has the answer

Hello, 
thank you for your email.
I will forward your query to our programmers and get back to you with the solution as soon as possible.
Kind regards,
 
Michał Borkowski

--
Michał Borkowski
e-mail: michael@invoiceocean.com
www.invoiceocean.com

---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq

---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
 

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0 votes

invoice suggestion Resolved

I would like to create an invoice


Anonymous 2015-02-04 22:34 1 comment
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0 votes

0867698536 praise Resolved

Thai


Anonymous 2018-04-17 00:09 1 comment
Has the answer

Hello,
how can we help you?

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0 votes

I've been working with the InvoiceOcean api in Retool to add and manage Invoices. I haven't been able to find anything regarding a logo though. I know it's possible to do via InvoiceOcean.com . But is their any way to add logo via the api?


Anonymous 2022-11-23 09:46 3 comments
Has the answer

Hello,
Indeed in our InvoiceOcean documentation there is no mention how to add a logo to a department. You can find the request to add a logo in our polish documentation for Fakturownia.pl, just remember to change the URL from fakturownia.pl to invoiceocean.com.
https://github.com/fakturownia/api#dep6

Best regards,
Kacper

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0 votes

document flow question Resolved

Dear Ocean Team.
we have following documents in our work

Sales documents sequence:
Angebot(estimate) > Proforma Rechnung (proforma Invoice) > Rechnung (invoice) > Liefershein

Buying documents sequence:
Bestellanfrage (quotation request) > Bestellung (Purchase order) > Eingangsrechnung (incoming Invoice)

with sales documents we do this in "Income" button.

1. But where i need to make buying documents? in expenses or warehousedocuments?

2. Also, can i make Bestellung (Purchase order) document from the document Proforma Invoice,
with saving all product positions inside of the document?


quadindustry 2019-04-15 22:05 1 comment
Has the answer

Dear Ocean User,

1. You need to create buying documents in expenses.
2. To make a document based on Proforma Invoice just go to the invoice preview and on top of the menu click "More options" > "add similar" and then change the Kind of document. Also you have an option - Convert to invoice.

Kind regards,
Bagi

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0 votes

I have an invoice that has been issued, partially paid, and then a credit note has been issued for the outstanding amount. It's driving my accountant mad that it's still showing as owing after the issuance of the credit note. Is there any way of having it move from the outstanding category to something different signifying that it's been settled?


up.268872 2016-02-05 10:52 1 comment
Has the answer

Unfortunatelly, It's not possible at the moment.

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0 votes

SWIFT suggestion Resolved

How can I remove the SWIFT and put Sort Code instead?
Also can you fix the (tel. to Tel) it really bothers me that the (t) is small not (Tel)
Thanks


Anonymous 2023-02-14 01:24 1 comment
Has the answer

Hello,
we do not make custom invoice templates on request. Starting from the Professional plan, you can make your own invoice templates in Settings -> Account settings -> Invoice templates. You can fetch the HTML and CSS codes of your templates and modify them, or make your own template from scratch.

Best regards,
Kacper

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0 votes

payment question Resolved

Please check payment on my acct. just made payment this month and it's asking for another payment


Anonymous 2015-04-21 20:18 1 comment
Has the answer

Hi,

I would love to help you but you even didn`t gave any payment or contact information/ e-mail address.


Pozdrawiam,
Malgorzata Kozicka

--
Malgorzata Kozicka
e-mail: malgorzata@radgost.com
www.radgost.com

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0 votes

International Company question Resolved

Hello!

i'm currently living in Costa Rica and my business is registered here. I'm wondering if invoice ocean will support me adding my international bank account? I will be operating in USD and my bank account here is in USD.

thanks for your time! Wendy


Anonymous 2015-07-27 20:21 1 comment
Has the answer

Hello Wendy,

I don't quite understand your question. What kind of assist you need with the bank account?  Could you please specify it more? 


Kind Regards,
Malgorzata Kozicka

--
Malgorzata Kozicka
e-mail: info@invoiceocean.com
www.InvoiceOcean.com

---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq

---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean

more »
0 votes

acount delete suggestion Resolved

i have to delete 3 acounts i dont use them how to delete


Anonymous 2016-08-16 21:04 1 comment
Has the answer

Hello, in order to delete your accounts, you will need to provide us with your API authorization code (Settings> Account Settings> Integrations> API Authorization Code) for every account.

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0 votes

Life suggestion Resolved


Anonymous 2017-03-12 07:07 1 comment
Has the answer


Dzień dobry,

proszę o przesłanie doprecyzownego zapytania. 

 

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0 votes

invoice number question Resolved

In what cases does Invoice Ocean Void an existing invoice number? Can you get a listing of those voided invoices


Anonymous 2017-03-07 17:27 1 comment
Has the answer


Hello,

could you please provide me with more details, some examples?
In InvoiceOcean you may edit invoice number unless it has already been fiscalized.

 
In what cases does Invoice Ocean Void an existing invoice number? Can you get a listing of those voided invoices

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0 votes

thixpchiywngkh@gmail.com suggestion Resolved


Anonymous 2021-12-10 05:14 0 comments
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