0 votes

sometimes we need to send our suppliers - Purchase order (we using document "Client Order" in Expenses)
and for this document we need numbering, numbering generated only in Sales module, not in expenses.
also we need our logo in this blank.


quadindustry 2019-04-22 16:44 2 comments
Has the answer

Hello,
the numbering in the 'Expenses' section should be the same as the number on the document you have received.
In order to change said number, please go to preview of the document, then 'Edit'.
Kind regard,
Michał.

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0 votes

Documents numbering question New

How can I make Document numbering for our company "Purchase order" ?


quadindustry 2019-04-15 22:10 2 comments
Has the answer

Hello,

InvoiceOcean allows you to change the format of invoice numbering, in order to do this navigate to Settings > Account settings > Invoice numbering > Default format of invoice numbering and select your preferred option. Whenever you create a new invoice the new numbering format will apply to all new invoices, the old invoices will remain unchanged, but can be changed manually. To go back to the default settings, repeat the process.

Kind regards,
Bagi

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0 votes

document flow question Resolved

Dear Ocean Team.
we have following documents in our work

Sales documents sequence:
Angebot(estimate) > Proforma Rechnung (proforma Invoice) > Rechnung (invoice) > Liefershein

Buying documents sequence:
Bestellanfrage (quotation request) > Bestellung (Purchase order) > Eingangsrechnung (incoming Invoice)

with sales documents we do this in "Income" button.

1. But where i need to make buying documents? in expenses or warehousedocuments?

2. Also, can i make Bestellung (Purchase order) document from the document Proforma Invoice,
with saving all product positions inside of the document?


quadindustry 2019-04-15 22:05 1 comment
Has the answer

Dear Ocean User,

1. You need to create buying documents in expenses.
2. To make a document based on Proforma Invoice just go to the invoice preview and on top of the menu click "More options" > "add similar" and then change the Kind of document. Also you have an option - Convert to invoice.

Kind regards,
Bagi

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Hứa Tiến Hứa Tiên suggestion New

hứa tiến hứa tiên




Anonymous 2019-03-06 11:00 0 comments
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0 votes

To make beanies suggestion Resolved

I will like to join


Anonymous 2019-02-16 10:57 0 comments
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0 votes

purchase order suggestion New

Hi I noticed when issuing purchase order you dont have the facility to download to pdf or add second language like you can for invoice, the facility of the invoice should also be available for a PO


Anonymous 2019-01-22 00:43 0 comments
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0 votes

how to change and invoice from one company to another if you have several companies setup or divisions


Anonymous 2019-01-20 14:06 1 comment
Has the answer

Hello,
regarading your query, please find this instruction to be helpful: (https://help.invoiceocean.com/23396236-How-to-change-the-company-division-while-performing-the-invoice-).
Kind regards,
Michał

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0 votes

how do you add a new supplier its not like adding a new client


Anonymous 2019-01-17 21:54 3 comments
Has the answer

Hello,
could you please provide me with an example of said function? Maybe send me screenshots?
InvoiceOcean allows you to add a new client, we do not have such option, like the possibility to add 'supplier' field.
Kind regards,
Michał

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0 votes

Suppliers question New

Hi is there anywhere I can enter in suppliers and invoice data received from them ?


Anonymous 2018-09-21 17:28 1 comment
Has the answer

Hello,
if you want to add invoices from your suppliers (including also all the data on the invoie), you have to enable the 'Expenses' on your InvoiceOcean account.
To do go to: Settings > Account settings > Your account > Expenses > checkbox 'Expenses' > Save.
Afterwards, you just simply have to add new expense (Expenses > Add new expense)
Kind regards,

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0 votes

12083292392 error Resolved

ALsudanlALI


Anonymous 2018-08-07 11:46 1 comment
Has the answer

Hello,
how can we help you?
 

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kawsar praise New

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Anonymous 2018-08-03 02:52 0 comments
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0570159941 suggestion New

hi v49


Anonymous 2018-08-03 02:51 0 comments
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0 votes

Hi

Is it possible to issue invoices with different selling price to different customers from warehouse documents without having to key in manually the price each time


Anonymous 2018-07-25 05:26 1 comment
Has the answer

Hello,
I would like to inform that unfortunately such option is not available in the system.
You may add the different selling prices by adding the same product to a different warehouses (Product edit > checkbox 'Separate sales price for warehouses').
Kind regrads,
 

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0 votes

please i need to access my account, urgent


Anonymous 2018-07-13 01:22 1 comment
Has the answer

Hello,

I would like to inform that recently we had some maintenance works in the system.

Right now you should be able to login into your account without any problem.

Should you have any questions please ask.

Kind regards,

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0 votes


Anonymous 2018-07-13 00:59 1 comment
Has the answer

Hello,
could you please describe your issue?
Kind regards,

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0 votes

Info question New

Hallo, can i print the invoice without internet connection ?


Anonymous 2018-05-01 03:20 0 comments
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0867698536 praise Resolved

Thai


Anonymous 2018-04-17 00:09 1 comment
Has the answer

Hello,
how can we help you?

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0 votes

Footer suggestion New

I want to remove footer invoice ocean.
How can i remove it?
Any charges??


Anonymous 2018-04-02 08:07 1 comment
Has the answer

Hello, 

due to our Terms of Service, removing the phrase ‘Generated in InvoiceOcean.com’ from the invoice footer is priced at 20% of the value of the User’s current subscription plan.

do you want me to perform a proforma invoce regarding to said matter?

Kind regards,

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0 votes

Low invetory notifications suggestion Resolved

I sug est that maybe you should have a low inventory alert pero product, Let say its set up to alert when 5 items are left, this coulb via email, whatsapp or a pop up window that notifies that iventory has reached and recomends replenishing. Its a pain to look throught each pagem especially when you have a wide variety of products.


Anonymous 2018-04-02 02:12 1 comment
Has the answer

Hello,

thank you for the suggestion.
Could you please add this suggestions here: http://invoiceocean.helpocean.com/
We will consider said function as we would receive more requests on that matter.

Currently we do not have such optionb ut we will be thinking about implemeting saidfeature in our program updates.

Kind regards,

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0 votes
0 votes

PO suggestion Resolved

How to complete purchase order?
I add a PO and want receive goods to warehouse. what is the process?


Anonymous 2018-03-31 09:17 1 comment
Has the answer

Hello, 

when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.

Kind regards,

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0 votes

PO question New

how to add purchase orders and receive goods?


Anonymous 2018-03-31 09:06 0 comments
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deleting other account question New

how can i delete my other accounts? i want to get rid of them and use only my default account


Anonymous 2018-03-22 15:05 0 comments
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english suggestion Resolved

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Anonymous 2018-03-06 16:13 1 comment
Has the answer

Hello,
how can I help you?
Kind Regards

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