0 votes

Hello,
can I add the weight and size (CBM) of each product to your system and get a total of the weight and CBM on each invoice?
thanks


Anonymous 2018-02-21 19:55 1 comment
Has the answer

Hi,
One of the ways that you could potentially solve this issue is by using the 'Additional entry on the invoice' setting. To enable it please navigate to:

Settings > Account Settings > Configuration > Invoices and Documents > Additional entry on the invoice.

Here you can specify the weight/size of each product and have it shown on your invoice.

To further help you I suggest you email me; olaf@invoiceocean.com.

Sincerely,

Olaf Krysik

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0 votes

Date Format question New

How can I change date format to be January 15, 2018 ?


Jalpajoshi 2018-01-31 08:06 3 comments
Has the answer

Hello,
could you please describe where exactly you would like to change the date format?
Kind regards,

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0 votes

Hi
I want to use Image in Invoice Document Template Footer.
Is this possible to set Image as Footer?


Jalpajoshi 2018-01-31 08:00 1 comment
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0 votes

tax suggestion New

how to change tax on all product


Anonymous 2018-01-08 13:02 1 comment
Has the answer

Hello,
you can change it by editing your products one by one.
If you have any further questions we are at your disposal.

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0 votes

aa suggestion New

aaa


Anonymous 2017-12-21 15:14 0 comments
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0 votes

kalana suggestion Resolved


Anonymous 2017-10-25 15:21 1 comment
Has the answer

Hello, 
how may we help you?

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0 votes
Image

Custom Invoice template error Resolved

Hello,
i'm trying add TypeKit font to custom invoice template but your app tells me that i cannot use script tag.
I follow this instruction.
https://help.invoiceocean.com/767922-How-to-add-a-font-from-Adobe-Typekit-to-your-invoice-template-
Obraz w treści 1
But your application does not allow me to do that.
Is it possible to change the font in invoiceocean in PDF file?

I also have a second problem.
When I made a copy of the template, the correction notes stopped working.
PDF file does not display the entries on the document.
Can I change the template of a PDF file or create working custom PDF template?

I can not find a complete example of the invoice template.

Your Github repository does not contain files with a correction note positions.


Anonymous 2017-10-20 10:10 2 comments
Has the answer

Hello, 
thank you for your email.
I will forward your query to our programmers and get back to you with the solution as soon as possible.
Kind regards,
 
Michał Borkowski

--
Michał Borkowski
e-mail: michael@invoiceocean.com
www.invoiceocean.com

---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq

---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
 

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0 votes

Hello,
Is there a way to change the denomination of

Buyer --> Issuer
Seller --> Recipient

on the top of the invoices?


Anonymous 2017-10-06 11:08 1 comment
Has the answer

Hello, 
InvoiceOcean allows you to add additional issuer as well as adding recipient.
To add issuer, click on preview of the invoice > Edit > underneath Seller button click "Edit" > recipient click on the invoice > Edit > underneath Buyer button click  "Edit" > recipient > Save.
Kind regards,

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0 votes

07810140450 suggestion Resolved


Anonymous 2017-09-29 01:34 1 comment
Has the answer

Hello, 
how can we help you?

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0 votes

Searchable Custom Fields suggestion Resolved

The ability to add a custom field is perfect for adding serial numbers or specific info to a certain product. The problem is that it is not searchable. We are constantly spending a lot of time trying to find old invoices with specific serial numbers. Can you please look into connecting your search engine with custom fields. Thank you.


Anonymous 2017-09-21 10:34 1 comment
Has the answer

Hello,

I would like to kindly inform that for now said option is not available.
You may search for product via Product Code on the product card, not via Ref. number on the invoice.
Nevertheless, I will forward your query to our programmers and ask about the possibility to implement it into the system.

Kind Regards,
Michał Borkowski

--
Michał Borkowski
e-mail: michael@invoiceocean.com
www.invoiceocean.com

---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq

---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
 

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0 votes

Payment suggestion New


Anonymous 2017-09-18 04:06 1 comment
Has the answer

Hello, how can we help you?

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0 votes

Use suggestion Resolved


Anonymous 2017-09-14 11:46 1 comment
Has the answer

Hello, how can we help you?
 

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0 votes

test successfull suggestion New

There is a bypass to the protection...


Anonymous 2017-08-30 07:52 0 comments
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0 votes

payment failed suggestion New

my credit card is declined


Anonymous 2017-08-30 07:48 0 comments
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0 votes

hola suggestion Resolved

how you doin?


Anonymous 2017-08-30 07:47 1 comment
Has the answer

hello, how can I help you?

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0 votes

87654321 suggestion Resolved


Anonymous 2017-08-24 23:30 0 comments
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09445065402 suggestion New


Anonymous 2017-08-24 05:51 1 comment
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хамраев suggestion Resolved

Умыт


Anonymous 2017-08-04 16:04 0 comments
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5205280s suggestion Resolved


Anonymous 2017-08-03 15:40 0 comments
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0 votes

hi
we would like to receive payment from our clients online ,,we based in south africa ,,,
ARE YOU ABLE TO DO THAT ?


Anonymous 2017-07-25 19:45 1 comment
Has the answer

Hello, please take a look at the list of integrations with payment providers http://invoiceocean.com/integrations-and-extensions#payments - if they offer such payments, it will be possible to use auto-payments in InvoiceOcean.

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0 votes

oWaQq suggestion Resolved

qqqeLm
a


Anonymous 2017-07-25 07:51 1 comment
Has the answer

Dzień dobry, 
w czym mogę pomóc?

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0 votes

Change Date Format question Resolved

Would like to change the date format to be DD-MM-YYYY. How can I change or reset it in the system?


Anonymous 2017-06-30 07:34 1 comment
Has the answer

Hello, 
if you would like to change date format, please go to: Settings > Account Settings > Invoice numbering > Default format of invoice numbering.

(However if your query regards to the separator ('-') we do offer only '/'.)

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0 votes

tneis suggestion Resolved


Anonymous 2017-06-22 15:00 1 comment
Has the answer

Hello, how may we help you?

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0 votes

muno suggestion New

HR


Anonymous 2017-06-17 03:30 1 comment
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Hello, how may I help you?

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0776958384 suggestion Resolved


Anonymous 2017-06-10 05:31 1 comment
Has the answer

Hello,
how may I help you?

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