Hi, i see in english invoice the word ΦΠΑ this is in Greek language. Please change it to VAT rate or VAT. Keep ΦΠΑ only in Greek version.
Thanks a lot.
Hello, our API is independent from the programming language you use. It can be used with any language that allows to send POST/GET requests via HTTP or HTTPS (recommended).
Greetings.. I am currently using PKWiU field for my serial numbers. Is there a way to assign a serial number to my products? I also cannot find an RMA form and process for returned items.
Simply click on the link added to your InvoiceOcean e-mail or/and dowload the document. Please verify if sender is a real seller and leave us a copy it you aren't sure.
Hello,
ensure that your user's login credentials are correctly entered and try to recover the password if necessary.
If the problem persists, contact us at info@invoiceocean.com and provide us with your user's email.
Hello, in order to delete your accounts, you will need to provide us with your API authorization code (Settings> Account Settings> Integrations> API Authorization Code) for every account.
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How to remove footer "InoiceOcean"?
Hello, the "InvoiceOcean" footer removal is an extra service and costs 20% of your subscription plan. We can issue a proforma invoice.
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in english invoice error New
Hi, i see in english invoice the word ΦΠΑ this is in Greek language. Please change it to VAT rate or VAT. Keep ΦΠΑ only in Greek version.
Thanks a lot.
Hello,
You see ΦΠΑ because it is your default tax name. You can change it by going to Settings > Account settings > Configuration > Tax name
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Free trial period for a new client entering into a monthly subscription question New
We have clients doing a 30-day free trial with us before they decide to enter into a subscription. How do we do this using InvoiceOcean?
Could you please specify more the question? Every newly created account has a 30-day free trial.
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Dear
Please let me know how I can cancel my trial account as I will no longer need this service.
Hello, please visit our Knowledge Base:
http://help.invoiceocean.com/957621-How-to-delete-an-account-on-InvoiceOcean-
I made an invoice but after saving the ammounts changed error New
Please contact with me as soon as possible.
nsitsanis@speakt.com
You added the same screen shot twice.
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Do you have an API other than PHP?
Hello, our API is independent from the programming language you use. It can be used with any language that allows to send POST/GET requests via HTTP or HTTPS (recommended).
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Hi Why can't I send recurring invoices? I can't seem to tick the box on the account settings..
Hello, can I have your email address that you use to log into your account?
apa yang anda kerjakan suggestion Resolved
Aku belum mengerti, yang anda tawarkan?
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RMA and Serial Numbers question New
Greetings.. I am currently using PKWiU field for my serial numbers. Is there a way to assign a serial number to my products? I also cannot find an RMA form and process for returned items.
Thanks
Hi,
Thank you for contacting us. Unfortunately, we're not planning to add RMA at this moment. But thank you for the suggestion! Please add it to our to-do-base with suggestions and vote for it here: http://invoiceocean.helpocean.com/ we will consider it if we have more requests on that.
In order to add a serial number to your product, go to Settings menu> Account setiings > Configuration > Products > Display product code.
Malgorzata Kozicka
--
Malgorzata Kozicka
e-mail: info@invoiceocean.com
www.InvoiceOcean.com
---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq
---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
Paypal question Resolved
من تو ایرانم چگونه میتونم از پی پال استفاده کنم؟
Hello,
here you can find a tutorial:
http://help.invoiceocean.com/583884-How-to-integrate-your-PayPal-account-
If you have any further questions, we are at your disposal.
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How do I make a payment? question Resolved
Need to make a payment. Can't get into settings.
Hi,
I am happy to hear you had a positive experience with InvoiceOcean :)
In order to switch to the paid plan you need to go to menu Settings > Account Settings and click Pay in the upper part of the site.
The system will guide you step by step through the payment process.
Kind Regards,
Malgorzata Kozicka
--
Malgorzata Kozicka
e-mail: info@invoiceocean.com
www.InvoiceOcean.com
---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq
---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
Help question Resolved
I was sent to this site to view an invoice how do I view this information
Hello,
Simply click on the link added to your InvoiceOcean e-mail or/and dowload the document. Please verify if sender is a real seller and leave us a copy it you aren't sure.
Cheers!
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Is there any problem, that I can help You to solve out?
Wish You a wonderful day.
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My user tried to login but failed .
Hello,
ensure that your user's login credentials are correctly entered and try to recover the password if necessary.
If the problem persists, contact us at info@invoiceocean.com and provide us with your user's email.
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i have to delete 3 acounts i dont use them how to delete
Hello, in order to delete your accounts, you will need to provide us with your API authorization code (Settings> Account Settings> Integrations> API Authorization Code) for every account.
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I want to cancel this account
Hello,
please visit our knowledge base, where we´ve described with details how to delete an account: http://help.invoiceocean.com/957621-How-to-delete-an-account-on-InvoiceOcean-
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Hello,
Could you consider working with Paymill (https://www.paymill.com) payment provider?
Thanks!
Hi,
Could you please provide more information abou your company and clients?