0 votes

Documents numbering question New

How can I make Document numbering for our company "Purchase order" ?


quadindustry 2019-04-15 22:10 2 comments
Has the answer

Hello,

InvoiceOcean allows you to change the format of invoice numbering, in order to do this navigate to Settings > Account settings > Invoice numbering > Default format of invoice numbering and select your preferred option. Whenever you create a new invoice the new numbering format will apply to all new invoices, the old invoices will remain unchanged, but can be changed manually. To go back to the default settings, repeat the process.

Kind regards,
Bagi

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0 votes

Hi there,
I'm currently trying to update our invoices to allow discounts with four digits after the decimal place. Currently, our discounts are always rounded to two significant figures. Is there a way to change our configuration or update our templates to do this?
Thanks in advance, P.


upg953549 2024-05-17 15:41 4 comments
Has the answer


Thank you for using InvoiceOcean.
Please follow the instructions described in this document: https://help.invoiceocean.com/476301-Number-of-decimal-places-in-price-and-quantity to add decimals to your prices and quantities.

If you need further assistance or have more questions, do not hesitate to contact us.

Have a good day.

InvoiceOcean team

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0 votes

e praise New

e


Anonymous 2024-03-25 16:17 0 comments
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contact question New

Is your company still existing because we have send several emails, made several calls, chat is never online and we have problem with your software. Please contact us urgently


Anonymous 2024-02-26 12:13 1 comment
Has the answer

Hello,
please forward us your issue on the info@invoiceocean.com
kind regards,

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qsdqsgfqsf 2023-12-14 18:14 0 comments
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Iujhk question New

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Anonymous 2023-11-24 00:27 0 comments
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KHI error New


Anonymous 2023-11-24 00:27 0 comments
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ZKGRMALTD question New

ZKGRMALTD, feedback about INVOICE


Anonymous 2023-07-28 06:07 1 comment
Has the answer

Hello,
how may we help you?
Kind regards,
Michał

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0 votes

Norton VirusProtection suggestion New

Scam! I’ve never heard of your company and do not wish to. With someone had hacked into your system or you are big time fraud. I suggest you find out the source and take care of it.


Anonymous 2023-01-25 12:11 1 comment
Has the answer

Hello,
could you please elaborate what seems to be the problem?
Kind regards,
Michał

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Anonymous 2022-09-11 11:51 0 comments
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0 votes

More status for expenses suggestion New

Hello,

We need to have more status for expense and invoices (such as blocked etc) when we enter an expense to system we can only trace paid or not paid. But how can we block and expense not to be paid.


Anonymous 2022-03-21 10:28 1 comment
Has the answer

Hello,
unfortunately you cannot add custom statuses. You can add Categories to expenses and filter the expenses list by category.
https://help.invoiceocean.com/95446668-Categories-of-income-and-expenses

Best regards,
Kacper

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Anonymous 2022-01-01 01:45 0 comments
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Anonymous 2022-01-01 01:52 0 comments
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Anonymous 2021-12-22 04:25 0 comments
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Anonymous 2021-12-17 10:20 0 comments
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QR code suggestion New

hi how are you
where is the QR code


Anonymous 2021-12-16 13:07 1 comment
Has the answer

Hello,
currently it is not possible to add a QR code to the invoice.

Best regards,
Kacper

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0 votes

saam36000@gmail.com suggestion New


Anonymous 2021-10-23 03:33 1 comment
Has the answer

Hello,
how can we help you with the InvoiceOcean?
Kind regards,
Michał

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0 votes

Dear Team,
Could I use your program to invoicing Czech Republic companies according to the invoice rules?


Anonymous 2021-09-12 14:29 1 comment
Has the answer

Hello,
we do have a version of the system for the Czech Republic market: https://bitfaktura.cz/

Using any version of our system you can of course issue invoices for companies in any country.

Best regards,
Kacper

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0 votes

Pages invoice template suggestion New

I’ve tried to copy this onto a text, but get last 4 lines ONLY


Anonymous 2021-07-01 15:52 1 comment
Has the answer

Hello,
could you please specify what and where are you trying to copy, and which 4 lines are only being copied? Please send a screenshot of the problem.

Best regards,
Kacper

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0 votes

Your invoice function is very good and user-friendly
Is it possible can change title become Quotation or Purchase Order?
It willl be more good for using b


Anonymous 2021-06-13 04:22 1 comment
Has the answer

Hello,
yes, you can change the name Proforma for example to your own entry, you can do so in Settings -> Account settings -> Print settings, in the "Custom document names" section.

Best regards,
Kacper

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0 votes

Thdhf suggestion New

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Anonymous 2021-05-31 00:17 0 comments
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0 votes

Rega hawlery error New

/Blocked


Anonymous 2021-05-14 01:50 1 comment
Has the answer

Hello,
could you please specify, what exactly is the error you are trying to report?

Best regards,
Kacper

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0 votes

0943757806 suggestion New


Anonymous 2019-12-23 07:04 1 comment
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0 votes

We're using your API to sync payments to our internal billing system.

After the update inside Payments with new Match system instead of usual Invoice dropdown - payment "invoice_id" = null (for payments created with Match system, old payments are fine). So I can't get information about the relations of this payment. And there are no any other way to match payments and invoices through API.

If you have some new route to get matched invoices - please let me know. Otherwise please fix "invoice_id" field "ASAP"!


Anonymous 2020-01-09 16:10 1 comment
Has the answer

Hello,
thank you for contacting us. Your report has been forwarded to our developers.

Best regards,
Kacper Seta

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