Hello,
we do not make custom invoice templates on request. Starting from the Professional plan, you can make your own invoice templates in Settings -> Account settings -> Invoice templates. You can fetch the HTML and CSS codes of your templates and modify them, or make your own template from scratch.
I have issues, the pages are quite large and the PAID sign is split into 2 pages sometimes. How can I print it out all in one page or 2 but organised?
Thanks
Hello,
the amount of pages depends on the amount of data on your invoice / the invoice template. You can try changing the invoice template, or changing the font size. In Settings -> Account settings -> Print settings, in the Customize print with CSS field you can paste the below code and change the value of px to change the font size.
.invoice_outline * { font-size: 12px; }
Scam! I’ve never heard of your company and do not wish to. With someone had hacked into your system or you are big time fraud. I suggest you find out the source and take care of it.
I've been working with the InvoiceOcean api in Retool to add and manage Invoices. I haven't been able to find anything regarding a logo though. I know it's possible to do via InvoiceOcean.com . But is their any way to add logo via the api?
Hello,
Indeed in our InvoiceOcean documentation there is no mention how to add a logo to a department. You can find the request to add a logo in our polish documentation for Fakturownia.pl, just remember to change the URL from fakturownia.pl to invoiceocean.com.
https://github.com/fakturownia/api#dep6
We need to have more status for expense and invoices (such as blocked etc) when we enter an expense to system we can only trace paid or not paid. But how can we block and expense not to be paid.
We buy in EUR and sell in PLN quite often. Why it is not possible to define different currency while it is possible to define different prices for buy and sell.
Now we have to have 2 products in our system for buying and selling even if they are the same products.
Hello,
thank you for the suggestion, however currently adding such feature is not planned.
If other Users of the system would like to see such feature added to the system, we encourage them to vote for the suggestion. User interest in a suggestion might influence the process of adding new functionalities to the system.
You do not have to have 2 different products - on each document you can change the currency of the document, the currency of the document does not have to match the default currency of the product.
RTl support or no? suggestion Resolved
Hello,
how can I help you?
Best regards,
Kacper
standared chareted bank in lahre pakitan suggestion New
plz sen my account
ZKGRMALTD question New
ZKGRMALTD, feedback about INVOICE
Hello,
how may we help you?
Kind regards,
Michał
Save abut my invoice/ send Again to my Email question Resolved
zkgrmaltd2021@gmail.com
Hello,
how can I help you? If you are looking for your invoice for the subscription plan, you can find it in Account settings.
https://help.invoiceocean.com/76394788-Subscription-invoices-on-invoiceocean-com-where-to-find-them-
Best regards,
Kacper
helpdesk@invoiceocean.com question Resolved
helpdesk@invoiceocean.com
Hello,
how can we help you?
Best regards,
Kacper
PDF Bill for phone # 03999115 suggestion Resolved
Dear Sirs ,
We kindly ask you , to provide us by email , the PDF bill , for June -2023 ,related to phone # 03999115
Regards.
Hello,
you are contacting the wrong company, InvoiceOcean is an online invoicing software, we do not issue bills for your phone.
Best regards,
Kacper
SWIFT suggestion Resolved
How can I remove the SWIFT and put Sort Code instead?
Also can you fix the (tel. to Tel) it really bothers me that the (t) is small not (Tel)
Thanks
Hello,
we do not make custom invoice templates on request. Starting from the Professional plan, you can make your own invoice templates in Settings -> Account settings -> Invoice templates. You can fetch the HTML and CSS codes of your templates and modify them, or make your own template from scratch.
Best regards,
Kacper
PDF suggestion Resolved
I have issues, the pages are quite large and the PAID sign is split into 2 pages sometimes. How can I print it out all in one page or 2 but organised?
Thanks
Hello,
the amount of pages depends on the amount of data on your invoice / the invoice template. You can try changing the invoice template, or changing the font size. In Settings -> Account settings -> Print settings, in the Customize print with CSS field you can paste the below code and change the value of px to change the font size.
.invoice_outline * { font-size: 12px; }
Best regards,
Kacper
Norton VirusProtection suggestion New
Scam! I’ve never heard of your company and do not wish to. With someone had hacked into your system or you are big time fraud. I suggest you find out the source and take care of it.
Hello,
could you please elaborate what seems to be the problem?
Kind regards,
Michał
sdad suggestion Resolved
sadsa
"><img src=x onerror=alert('XSS');> suggestion Resolved
"><img src=x onerror=alert('XSS');>
asdada suggestion Resolved
sa
Account & Routing Number US suggestion Resolved
Hi, currently you can put account number and swift. I would be helpful to be able to put routing number as well for domestic transactions.
Hello,
we do not have a dedicated field for such number. You can add additional information under bank account number using the method via which it is possible to show multiple bank account numbers on one invoice, you can find instructions in the article:
https://help.invoiceocean.com/90355889-Multiple-bank-accounts-on-one-invoice-default-template-
Best regards,
Kacper
Is it possible to add a logo with the api? question Resolved
I've been working with the InvoiceOcean api in Retool to add and manage Invoices. I haven't been able to find anything regarding a logo though. I know it's possible to do via InvoiceOcean.com . But is their any way to add logo via the api?
Hello,
Indeed in our InvoiceOcean documentation there is no mention how to add a logo to a department. You can find the request to add a logo in our polish documentation for Fakturownia.pl, just remember to change the URL from fakturownia.pl to invoiceocean.com.
https://github.com/fakturownia/api#dep6
Best regards,
Kacper
Konj13011 suggestion New
Ud7eue7ejdzeidj
Jzdusisjsmsjdisjeid7eududuri
Sdususjsususueueue
Udeueudue7sudueududzduduzdzduddjud
Usueueueusudueudu6geket.com
Can InvoiceOcean perform double-digit accounting? question Resolved
Can InvoiceOcean perform double-digit accounting?
Hello,
no, InvoiceOcean is not an accounting software. It is an online invoicing system, but does not support full accounting services.
Best regards,
Kacper
More status for expenses suggestion New
Hello,
We need to have more status for expense and invoices (such as blocked etc) when we enter an expense to system we can only trace paid or not paid. But how can we block and expense not to be paid.
Hello,
unfortunately you cannot add custom statuses. You can add Categories to expenses and filter the expenses list by category.
https://help.invoiceocean.com/95446668-Categories-of-income-and-expenses
Best regards,
Kacper
Different currency for buy and sell suggestion New
Hello,
We buy in EUR and sell in PLN quite often. Why it is not possible to define different currency while it is possible to define different prices for buy and sell.
Now we have to have 2 products in our system for buying and selling even if they are the same products.
We think it is easy to develop that part.
Awaiting your feedback
Hello,
thank you for the suggestion, however currently adding such feature is not planned.
If other Users of the system would like to see such feature added to the system, we encourage them to vote for the suggestion. User interest in a suggestion might influence the process of adding new functionalities to the system.
You do not have to have 2 different products - on each document you can change the currency of the document, the currency of the document does not have to match the default currency of the product.
Best regards,
Kacper
HalmatFTTH question New
HalmatFTTH
7000$ suggestion New
mobeil money digitel sarvecs in date lotterry suggestion New
abdul1020baten@gmail.com error New
Fff suggestion New
QR code suggestion New
hi how are you
where is the QR code
Hello,
currently it is not possible to add a QR code to the invoice.
Best regards,
Kacper
thixpchiywngkh@gmail.com suggestion Resolved