6 votes

I run an e-commerce store on the Shopify platform and have been using InvoiceOcean for over a year now to manage my business (includes wholesale, Shopify, Amazon, and other sales channels). At the end of the month I have to manually create invoices individually in InvoiceOcean to match every purchase completed that month through the Shopify platform (same for Amazon). As the business grows and the corresponding number of invoices, this is becoming a very time consuming task.

It would be great if you created integration between InvoiceOcean and Shopify, where an invoice would be generated automatically, or with minimum manual effort after each purchase through Shopify. This can be done through their app system (https://apps.shopify.com). I think there is a good business case for you to do so as Shopify is one of the largest platforms currently on the market and quickly growing. I'd be happy to upgrade to a higher plan, or purchase the Shopify app, as the time saving at month-end would easily justify this. As an alternative can I use your API to create some sort of an integration?


up.268872 2016-02-05 10:45 1 comment
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3 votes

Hi invoiceOcean team,

I really would appreciate if you could add
1. Notes (general and private) also to be exported and imported by using xml file and
2. File Attachments as link URL - as you do not support the uploaded files URL's to be exported too.

This would be a great combination to be used to transfer data from one account to another...

Best Regards...


Anonymous 2016-02-24 12:10 1 comment
Has the answer

Hello! We are planning to implement those features in the future. I don't have the timeframes currently - it depends on how many users would demand this.

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2 votes

We need to integrate with Authorize.net with automatic recurring payment.


Anonymous 2016-04-02 09:02 1 comment
Has the answer

Thank you for your suggestion!
If it gains a significant amount of votes, we will implement it.
Kind regards

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2 votes

This would help a lot, as its a bit odd make the conversion only at the end of the Invoice.


Anonymous 2016-01-11 18:26 1 comment
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2 votes

Customize print with CSS suggestion Resolved

Hi all, I need more unique selectors in the invoice preview html elements. It would really help if you give every invoice item a unique class or id.
Here in Argentina our invoices must be printed over a fiscal form. So I need to style the position of the invoice data to be printed in special places over the form.

Please, let me know if you can help me with this request.

Best regards,
Nicolas


Anonymous 2014-04-14 07:37 1 comment
Has the answer

Hello,

You may changes the way your invoice looks by changing it in CSS. In order to do so go to Settings > Account settings > Print settings > Customize print with CSS.

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1 vote

Translations error Resolved

When the documents are issued in Georgian language, some fields are not translated:
1. in all documents: "tel". and "fax" labels. in Georgian "tel" must be "ტელ." and "fax" must be "ფაქსი"
2. In Estimates: "Printed at" label must be "გამოშვების თქრიღი"
3. In Prepayment invoices: related "Estimate" label must be "შეკვეთა" and "Razem" label must be "სულ"
4. In Final Invoices: "related prepayment invoices" label must be "შესაბამისი საავანსო ინვოისები"

I have attached appropriate documents and marked fields to be translated with yellow.


Anonymous 2016-03-14 11:39 1 comment
Has the answer

Thank you for the suggestion!
We added mentioned translations to the system.

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1 vote

logo question Resolved

how do i add my company logo to my incoives?


Anonymous 2014-01-29 23:03 1 comment
Has the answer

To add logo you must go to menu Settings > Accounts settings > Print settings, and upload your logo

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1 vote

How can Invoiceocean create a packing list? Whenever we dispatch the goods we need a packing list together with the invoice.
Do you have any plan to add it?


Anonymous 2014-11-14 06:54 0 comments
Has the answer

A packing list, known also as a shipping list, is a document that contains information about the elements of a package.

To issue a packing list based on an invoice or a proforma invoice go to Income > All and select the document you want to be the base of the packing list. Open the preview and on the top menu click Print > Packing note.

You can promptly download or print the document.

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1 vote

multiple companies question Resolved

I created 4 companies... now I'm adding contacts/clients. Is there a way to make enter the clients into all companies at one instead of adding them one by one... or even importing them into each company separately?
I want to do intercompany transfers and bill different departments/companies

Is it best to use companies or departments? Can a department bill another department? Can they have different reporting and banking info? I'm just trying to figure out the best practice before I add too much data and have to start over.


Anonymous 2015-01-12 06:50 1 comment
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1 vote

I would be helpful to generate a receipt when a payment is done, and link the two, if the invoice is paid in cash, you still need a receipt generated. Same should work for partial payments, as you'll have more than one receipts for an Invoice.


Anonymous 2016-01-11 18:19 2 comments
Has the answer

Thank you for your suggestion! We will be thinking about this feature in our updates.

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0 votes

Hello,
Is there a way to change the denomination of

Buyer --> Issuer
Seller --> Recipient

on the top of the invoices?


Anonymous 2017-10-06 11:08 1 comment
Has the answer

Hello, 
InvoiceOcean allows you to add additional issuer as well as adding recipient.
To add issuer, click on preview of the invoice > Edit > underneath Seller button click "Edit" > recipient click on the invoice > Edit > underneath Buyer button click  "Edit" > recipient > Save.
Kind regards,

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0 votes

activation? how and where? suggestion Resolved


Anonymous 2016-05-21 03:17 1 comment
Has the answer

Hello,
just create an account and that´s all. You can enjoy 30 days of free trial plan.

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0 votes

down maintenance error Resolved


Hi I just paid for a 12 month subscription and now I can't access my account. I get the following message below. Is it just an unfortunate coincidence or is there something wrong with my subscription?

Thanks,
Nigel


Maintenance break

Sorry for the inconvenience.
The maintenance won't take long. Your data is still safe and secure.


Anonymous 2014-05-28 00:05 1 comment
Has the answer

Hi Nigel,
regarding your message about system maintentance info, it is in fact an unfortunate coincidence.
Once in a while it is necessary to do some little work on servers, but we try to make it as fast as possible.

Yet again, we are sorry, everything is working fine again.


Best regards,
Paul

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0 votes

Paint zum suggestion Resolved


Anonymous 2016-03-28 20:50 1 comment
Has the answer

Hello,
could you please specify your suggestion?

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0 votes

French plz :) suggestion Resolved

Hello,

I love your product, may i request the french traduction? I wish i could send a french invoice :(
Regards.


Anonymous 2012-07-30 14:05 1 comment
Has the answer

Great that you like our application :)
Even now you can issue invoices in French language in invoiceocean.com .
When you issue an invoice, click the "more options" and then choose the French language.

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0 votes

International Company question Resolved

Hello!

i'm currently living in Costa Rica and my business is registered here. I'm wondering if invoice ocean will support me adding my international bank account? I will be operating in USD and my bank account here is in USD.

thanks for your time! Wendy


Anonymous 2015-07-27 20:21 1 comment
Has the answer

Hello Wendy,

I don't quite understand your question. What kind of assist you need with the bank account?  Could you please specify it more? 


Kind Regards,
Malgorzata Kozicka

--
Malgorzata Kozicka
e-mail: info@invoiceocean.com
www.InvoiceOcean.com

---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq

---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean

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0 votes

Hungarian language support question Resolved

You state on your homepage that your product supports Hungarian language, but there is no Hungarian in the invoice language dropdown list.
please send me an answer to: rob at nyar dot eu
Thanks


Anonymous 2014-12-29 04:10 1 comment
Has the answer

Hi Robert,

Sorry for my late response.
Hungarian invoice will be ready to use in 1-2 days from now, we had some translation problems :) 

Pozdrawiam,
Malgorzata Kozicka

--
Malgorzata Kozicka
e-mail: malgorzata@radgost.com
tel: +48 22 250 15 80
www.radgost.com

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0 votes

Change date question Resolved

Hello, I´m located in Costa Rica, but when I make a new invoice the date and hour is 12 + from here, how can I change it?


Anonymous 2016-05-18 01:46 2 comments
Has the answer

Hello,
the date and the hour are based on the account location.
Please provide us with your e-mail address, we will check this out.

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0 votes

Sales Report question Resolved

Hello, it´s anyway to get report about payment method? per example how can I get cash payment report or credit card payment report?

Thanks


Anonymous 2016-05-14 00:48 1 comment
Has the answer

Hello,
you can generate only a cash report by going to Reports > Reports list > Cash report. We don´t have separate reports for other payment methods.

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0 votes

Android mobile app question Resolved

Hi im ready to buy but i cant see android apo in play store..pls help


Anonymous 2017-06-08 21:32 1 comment
Has the answer

Hello, 

right now we do not offer such application.
Although our programmers plan to work on one in the nearest future.
You may still login into your account via browser (ie. Chrome) on your mobile.

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0 votes

cancel suggestion Resolved

I want to cancel this account


Anonymous 2016-07-13 12:29 1 comment
Has the answer

Hello,
please visit our knowledge base, where we´ve described with details how to delete an account: http://help.invoiceocean.com/957621-How-to-delete-an-account-on-InvoiceOcean-

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0 votes
Image

Custom Invoice template error Resolved

Hello,
i'm trying add TypeKit font to custom invoice template but your app tells me that i cannot use script tag.
I follow this instruction.
https://help.invoiceocean.com/767922-How-to-add-a-font-from-Adobe-Typekit-to-your-invoice-template-
Obraz w treści 1
But your application does not allow me to do that.
Is it possible to change the font in invoiceocean in PDF file?

I also have a second problem.
When I made a copy of the template, the correction notes stopped working.
PDF file does not display the entries on the document.
Can I change the template of a PDF file or create working custom PDF template?

I can not find a complete example of the invoice template.

Your Github repository does not contain files with a correction note positions.


Anonymous 2017-10-20 10:10 2 comments
Has the answer

Hello, 
thank you for your email.
I will forward your query to our programmers and get back to you with the solution as soon as possible.
Kind regards,
 
Michał Borkowski

--
Michał Borkowski
e-mail: michael@invoiceocean.com
www.invoiceocean.com

---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq

---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
 

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0 votes

PDF suggestion Resolved

Hi,

I use your website via my tablet where the print function does not work properly. Could you please add an option to download PDF files as well as print. I mean when I do a quick print of all invoices, the print button on my laptop automatically creates and saves PDF, however not on my tablet which I now use as my main PC because my laptop has finally broken.

Best Rgds


umu172062 2013-11-11 16:09 1 comment
Has the answer

Hi,

Thank you for your suggestion. This feature is now available.

Kind Regards,

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0 votes

please i need to access my account, urgent


Anonymous 2018-07-13 01:22 1 comment
Has the answer

Hello,

I would like to inform that recently we had some maintenance works in the system.

Right now you should be able to login into your account without any problem.

Should you have any questions please ask.

Kind regards,

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0 votes

Life suggestion Resolved


Anonymous 2017-03-12 07:07 1 comment
Has the answer


Dzień dobry,

proszę o przesłanie doprecyzownego zapytania. 

 

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