Is your company still existing because we have send several emails, made several calls, chat is never online and we have problem with your software. Please contact us urgently
Scam! I’ve never heard of your company and do not wish to. With someone had hacked into your system or you are big time fraud. I suggest you find out the source and take care of it.
We need to have more status for expense and invoices (such as blocked etc) when we enter an expense to system we can only trace paid or not paid. But how can we block and expense not to be paid.
Hello,
could you please specify what and where are you trying to copy, and which 4 lines are only being copied? Please send a screenshot of the problem.
Your invoice function is very good and user-friendly
Is it possible can change title become Quotation or Purchase Order?
It willl be more good for using b
Hello,
yes, you can change the name Proforma for example to your own entry, you can do so in Settings -> Account settings -> Print settings, in the "Custom document names" section.
We're using your API to sync payments to our internal billing system.
After the update inside Payments with new Match system instead of usual Invoice dropdown - payment "invoice_id" = null (for payments created with Match system, old payments are fine). So I can't get information about the relations of this payment. And there are no any other way to match payments and invoices through API.
If you have some new route to get matched invoices - please let me know. Otherwise please fix "invoice_id" field "ASAP"!
We paid 100 EUR and hope that we will get recovered delete invoices
I thought that the problem were solved, but now our accountant me wrote that she did not have missing invoices
Please send to me all recoved deleted invoices
201900001 / 201900002 / 201900006 / 201900016 / 201900017 / 201900415/ 201901279/201901426/K00130
Please RECHECK and RESTORE THESE STILL MISSING INVOICES
Thank you very much,
Otherwhile PLEASE HELP TO CHECK OUR CURRENT SETTING, if it is OK.
WE DO NOT ALLOW USERS TO DELETE the Invoices they MADE !!
Thank you for your HELP
Doan Dan
From: Info | InvoiceOcean.de [mailto:info@invoiceocean.de]
Sent: Wednesday, October 23, 2019 9:45 AM
To: Doan Dan
Subject: RE: CLAIM FOR MISSING DATA OF
Hello,
I have sent you the Proforma No. P19/10/23/4 regarding restoring deleted documents.
In order to start the whole process, please provide us with the payment confirmation in the PDF file.
Mit freundlichen Grüßen
Michał/ Dein Kundenservice
Hello, i am new to this community, so there is chance that i could be asking this question more than once. The problem is why cant we add unlimited number of text in item or text line box?
This should be unlimited like the note box at the end.
Thanks
Usman
Hello,
there are limits to each fields.
The 'Item' box has limit up to 255 characters.
The 'text line' box has limit up to 350 characters.
regards,
Michał.
contact question New
Is your company still existing because we have send several emails, made several calls, chat is never online and we have problem with your software. Please contact us urgently
Hello,
please forward us your issue on the info@invoiceocean.com
kind regards,
xsdgsdgs suggestion New
dgsdgsdgsdgsdgsd
Jhnkct suggestion New
Hvvj
Iujhk question New
Nbjig
KHI error New
ZKGRMALTD question New
ZKGRMALTD, feedback about INVOICE
Hello,
how may we help you?
Kind regards,
Michał
Norton VirusProtection suggestion New
Scam! I’ve never heard of your company and do not wish to. With someone had hacked into your system or you are big time fraud. I suggest you find out the source and take care of it.
Hello,
could you please elaborate what seems to be the problem?
Kind regards,
Michał
Konj13011 suggestion New
Ud7eue7ejdzeidj
Jzdusisjsmsjdisjeid7eududuri
Sdususjsususueueue
Udeueudue7sudueududzduduzdzduddjud
Usueueueusudueudu6geket.com
More status for expenses suggestion New
Hello,
We need to have more status for expense and invoices (such as blocked etc) when we enter an expense to system we can only trace paid or not paid. But how can we block and expense not to be paid.
Hello,
unfortunately you cannot add custom statuses. You can add Categories to expenses and filter the expenses list by category.
https://help.invoiceocean.com/95446668-Categories-of-income-and-expenses
Best regards,
Kacper
mobeil money digitel sarvecs in date lotterry suggestion New
7000$ suggestion New
abdul1020baten@gmail.com error New
Fff suggestion New
QR code suggestion New
hi how are you
where is the QR code
Hello,
currently it is not possible to add a QR code to the invoice.
Best regards,
Kacper
saam36000@gmail.com suggestion New
Hello,
how can we help you with the InvoiceOcean?
Kind regards,
Michał
invoicing Czech Republic question New
Dear Team,
Could I use your program to invoicing Czech Republic companies according to the invoice rules?
Hello,
we do have a version of the system for the Czech Republic market: https://bitfaktura.cz/
Using any version of our system you can of course issue invoices for companies in any country.
Best regards,
Kacper
Pages invoice template suggestion New
I’ve tried to copy this onto a text, but get last 4 lines ONLY
Hello,
could you please specify what and where are you trying to copy, and which 4 lines are only being copied? Please send a screenshot of the problem.
Best regards,
Kacper
Invoice and Quotation functions suggestion New
Your invoice function is very good and user-friendly
Is it possible can change title become Quotation or Purchase Order?
It willl be more good for using b
Hello,
yes, you can change the name Proforma for example to your own entry, you can do so in Settings -> Account settings -> Print settings, in the "Custom document names" section.
Best regards,
Kacper
Thdhf suggestion New
Hdhe
Rega hawlery error New
/Blocked
Hello,
could you please specify, what exactly is the error you are trying to report?
Best regards,
Kacper
0943757806 suggestion New
Payments API problem error New
We're using your API to sync payments to our internal billing system.
After the update inside Payments with new Match system instead of usual Invoice dropdown - payment "invoice_id" = null (for payments created with Match system, old payments are fine). So I can't get information about the relations of this payment. And there are no any other way to match payments and invoices through API.
If you have some new route to get matched invoices - please let me know. Otherwise please fix "invoice_id" field "ASAP"!
Hello,
thank you for contacting us. Your report has been forwarded to our developers.
Best regards,
Kacper Seta
CLAIM ABOUT MISSING DATA suggestion New
From: Doan Dan [mailto:doandan@eastseatravel.com]
Sent: Friday, December 27, 2019 4:44 PM
To: 'Info | InvoiceOcean.de'
Cc: 'leanhhung@eastseatravel.com'; 'eu.acc2@eastseatravel.com'
Subject: RE: CLAIM FOR MISSING DATA OF
Importance: High
RESEND
URGENT
Dear Michał Borkowski
We paid 100 EUR and hope that we will get recovered delete invoices
I thought that the problem were solved, but now our accountant me wrote that she did not have missing invoices
Please send to me all recoved deleted invoices
201900001 / 201900002 / 201900006 / 201900016 / 201900017 / 201900415/ 201901279/201901426/K00130
Thank you
Best regards
Doan Dan
From: Doan Dan [mailto:doandan@eastseatravel.com]
Sent: Friday, October 25, 2019 11:07 AM
To: 'Info | InvoiceOcean.de'
Cc: 'leanhhung@eastseatravel.com'; 'eu.acc2@eastseatravel.com'
Subject: RE: CLAIM FOR MISSING DATA OF
Importance: High
Dear Michal Borkowski
Thank you for restoring some deleted invoices, but there are below 9x invoices that not restored
that we could not find out
201900001 / 201900002 / 201900006 / 201900016 / 201900017 / 201900415/ 201901279/201901426/K00130
Please RECHECK and RESTORE THESE STILL MISSING INVOICES
Thank you very much,
Otherwhile PLEASE HELP TO CHECK OUR CURRENT SETTING, if it is OK.
WE DO NOT ALLOW USERS TO DELETE the Invoices they MADE !!
Thank you for your HELP
Doan Dan
From: Info | InvoiceOcean.de [mailto:info@invoiceocean.de]
Sent: Wednesday, October 23, 2019 9:45 AM
To: Doan Dan
Subject: RE: CLAIM FOR MISSING DATA OF
Hello,
I have sent you the Proforma No. P19/10/23/4 regarding restoring deleted documents.
In order to start the whole process, please provide us with the payment confirmation in the PDF file.
Mit freundlichen Grüßen
Michał/ Dein Kundenservice
--
Michał Borkowski
e-mail: info@invoiceocean.de
www.InvoiceOcean.de
---
Hilfe zum System:
FAQ: http://invoiceocean.de/faq
---
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to show selling prices for sold before suggestion New
showing on the invoice price sold for who what prices
How to add unlimited text in item detail or Text line? question New
Hello, i am new to this community, so there is chance that i could be asking this question more than once. The problem is why cant we add unlimited number of text in item or text line box?
This should be unlimited like the note box at the end.
Thanks
Usman
Hello,
there are limits to each fields.
The 'Item' box has limit up to 255 characters.
The 'text line' box has limit up to 350 characters.
regards,
Michał.