14 votes

Custom Fields suggestion New

We need some custom fields on the invoice, like Ordered By and Delivery Note. We are presently evaluating Invoice Ocean up against QuickBooks Online. They have a number of custom fields that you name based on your own needs and the data entered become part of the database and reports. Is this something you are considering?


Anonymous 2015-03-16 10:38 2 comments
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3 votes

Logo question New

Es fundamental para mi antes de comprar el producto saber si puedo agregar a las cotizaciones o estimaciones el logo de mi empresa. Gracias!

Aparte de arreglar los errores de traducción


Anonymous 2014-11-26 22:26 1 comment
Has the answer

Hello,

If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.

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3 votes

Incremental payments question New

Does your invoice allow for partial and multiple payouts?


Anonymous 2014-06-16 06:33 1 comment
Has the answer

Hello,

Thank you for this suggestion. Our software allows for a partial payment status. What exactly do you have in mind regarding multiple payouts?

Kind Regards

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2 votes

chat doesn't work question New

hi
is it possible transform a quote in order and an order in ivoice?


Anonymous 2020-09-11 11:00 1 comment
Has the answer

Hello,
our chat does work, you have received an answer to your question. Just in case, I will paste it here too:

You can create Proforma invoice or Estimates from which you can create an invoice.
It is not possible to issue a transport document in InvoiceOcean.

Best regards,
Kacper Seta

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2 votes

recurring invoices suggestion New

Hi Why can't I send recurring invoices? I can't seem to tick the box on the account settings..


Anonymous 2016-11-09 12:20 1 comment
Has the answer

Hello, can I have your email address that you use to log into your account?

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2 votes

Logo Option suggestion New

Hello,

If you can have a company logo option then it will be great


Anonymous 2014-12-04 15:14 1 comment
Has the answer

Hello,

We do have that option.

If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.

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2 votes

pls i need invoice i d no to complete my foam online and case i d no


Anonymous 2014-11-21 01:46 1 comment
Has the answer

Hi,

I am having trouble understanding your question. Could you please elaborate?

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2 votes

Unit suggestion New

how i can put the serial


Anonymous 2014-10-05 14:37 1 comment
Has the answer

Hello,

I don't quite understand your question. Could you please specify it more?

Kind Regards,
Filip

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2 votes

Delete Account question New

How do I delete accounts


Anonymous 2014-06-24 05:47 1 comment
Has the answer

Hello,

In order to delete your account, you must provide the Customer Service with your Authorization Code.

Please become familiar with this entry on how to obtain your authorization code - http://help.invoiceocean.com/496962-How-to-obtain-your-Authorization-code-

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1 vote

plz sen my account


Anonymous 2023-08-24 10:56 0 comments
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1 vote

Hello,

We buy in EUR and sell in PLN quite often. Why it is not possible to define different currency while it is possible to define different prices for buy and sell.

Now we have to have 2 products in our system for buying and selling even if they are the same products.

We think it is easy to develop that part.

Awaiting your feedback


Anonymous 2022-03-21 10:25 1 comment
Has the answer

Hello,
thank you for the suggestion, however currently adding such feature is not planned.
If other Users of the system would like to see such feature added to the system, we encourage them to vote for the suggestion. User interest in a suggestion might influence the process of adding new functionalities to the system.

You do not have to have 2 different products - on each document you can change the currency of the document, the currency of the document does not have to match the default currency of the product.

Best regards,
Kacper

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1 vote

HalmatFTTH question New

HalmatFTTH


Anonymous 2022-02-23 12:10 0 comments
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1 vote

Can't put the logo on suggestion New

I have 3 department, but I want to apply each logo to each department, which mean 3 department has three different logo. At the moment, 3 of them has the same logo, how to fix this problem? i am trying to fix it but cant, can you give tutorial?


Anonymous 2021-02-07 18:34 1 comment
Has the answer

Hello,
each department can have its own logo, you have to go to Settings -> Company / departments, edit your departments and add a Logo in that departments in the Documents section.

Best regards,
Kacper

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1 vote

sales tax question New

Can we select or type the sales % before we issue an invoice? Any sales system which we can choose the tax rate to match with each states?
For selection of the %, Will there be a way to automatically fill in the sales tax rate ye, ow we have to manual do it. thanks


Anonymous 2020-11-14 02:13 1 comment
Has the answer

Hello,
you can add Tax rates to choose from on the invoice by going to Settings -> Account settings -> Configuration -> Dictionaries, in the "Available tax rates" field.

There is no automatic system to determine the tax % based on the state.

Best regards,
Greetings

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1 vote

Bought a predator mask and still haven't received it.


Anonymous 2020-07-18 05:16 3 comments
Has the answer

Hello,
you are contacting InvoiceOcean.com, the creator of the software used for issuing invoices. If you have received an invoice issued in our system, you need to contact the company you bought the product from, not InvoiceOcean. We do not sell any kind of masks, you are contacting a wrong company.

Best regards,
Kacper Seta

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1 vote

Hi there,
some of the Spanish translations are incorrect.
Is there a way to modify/edit the different language translations of the field labels?
Cheers


prometheusa 2020-01-20 09:37 3 comments
Has the answer

Can you please send us examples (with suggestion of correct translations) of those incorrect phrases in Spanish?

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1 vote

snod suggestion New

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Anonymous 2020-01-26 11:18 0 comments
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0 votes

contact question New

Is your company still existing because we have send several emails, made several calls, chat is never online and we have problem with your software. Please contact us urgently


Anonymous 2024-02-26 12:13 1 comment
Has the answer

Hello,
please forward us your issue on the info@invoiceocean.com
kind regards,

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0 votes

xsdgsdgs suggestion New

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qsdqsgfqsf 2023-12-14 18:14 0 comments
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0 votes

Jhnkct suggestion New

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Anonymous 2023-11-24 00:27 0 comments
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0 votes

Iujhk question New

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Anonymous 2023-11-24 00:27 0 comments
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0 votes

KHI error New


Anonymous 2023-11-24 00:27 0 comments
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0 votes

ZKGRMALTD question New

ZKGRMALTD, feedback about INVOICE


Anonymous 2023-07-28 06:07 1 comment
Has the answer

Hello,
how may we help you?
Kind regards,
Michał

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0 votes

Norton VirusProtection suggestion New

Scam! I’ve never heard of your company and do not wish to. With someone had hacked into your system or you are big time fraud. I suggest you find out the source and take care of it.


Anonymous 2023-01-25 12:11 1 comment
Has the answer

Hello,
could you please elaborate what seems to be the problem?
Kind regards,
Michał

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0 votes

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Anonymous 2022-09-11 11:51 0 comments
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