6 votes

I run an e-commerce store on the Shopify platform and have been using InvoiceOcean for over a year now to manage my business (includes wholesale, Shopify, Amazon, and other sales channels). At the end of the month I have to manually create invoices individually in InvoiceOcean to match every purchase completed that month through the Shopify platform (same for Amazon). As the business grows and the corresponding number of invoices, this is becoming a very time consuming task.

It would be great if you created integration between InvoiceOcean and Shopify, where an invoice would be generated automatically, or with minimum manual effort after each purchase through Shopify. This can be done through their app system (https://apps.shopify.com). I think there is a good business case for you to do so as Shopify is one of the largest platforms currently on the market and quickly growing. I'd be happy to upgrade to a higher plan, or purchase the Shopify app, as the time saving at month-end would easily justify this. As an alternative can I use your API to create some sort of an integration?


up.268872 2016-02-05 10:45 1 comment
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3 votes

Hi invoiceOcean team,

I really would appreciate if you could add
1. Notes (general and private) also to be exported and imported by using xml file and
2. File Attachments as link URL - as you do not support the uploaded files URL's to be exported too.

This would be a great combination to be used to transfer data from one account to another...

Best Regards...


Anonymous 2016-02-24 12:10 1 comment
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Hello! We are planning to implement those features in the future. I don't have the timeframes currently - it depends on how many users would demand this.

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2 votes

This would help a lot, as its a bit odd make the conversion only at the end of the Invoice.


Anonymous 2016-01-11 18:26 1 comment
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2 votes

Customize print with CSS suggestion Resolved

Hi all, I need more unique selectors in the invoice preview html elements. It would really help if you give every invoice item a unique class or id.
Here in Argentina our invoices must be printed over a fiscal form. So I need to style the position of the invoice data to be printed in special places over the form.

Please, let me know if you can help me with this request.

Best regards,
Nicolas


Anonymous 2014-04-14 07:37 1 comment
Has the answer

Hello,

You may changes the way your invoice looks by changing it in CSS. In order to do so go to Settings > Account settings > Print settings > Customize print with CSS.

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2 votes

We need to integrate with Authorize.net with automatic recurring payment.


Anonymous 2016-04-02 09:02 1 comment
Has the answer

Thank you for your suggestion!
If it gains a significant amount of votes, we will implement it.
Kind regards

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1 vote

logo question Resolved

how do i add my company logo to my incoives?


Anonymous 2014-01-29 23:03 1 comment
Has the answer

To add logo you must go to menu Settings > Accounts settings > Print settings, and upload your logo

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1 vote

How can Invoiceocean create a packing list? Whenever we dispatch the goods we need a packing list together with the invoice.
Do you have any plan to add it?


Anonymous 2014-11-14 06:54 0 comments
Has the answer

A packing list, known also as a shipping list, is a document that contains information about the elements of a package.

To issue a packing list based on an invoice or a proforma invoice go to Income > All and select the document you want to be the base of the packing list. Open the preview and on the top menu click Print > Packing note.

You can promptly download or print the document.

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1 vote

multiple companies question Resolved

I created 4 companies... now I'm adding contacts/clients. Is there a way to make enter the clients into all companies at one instead of adding them one by one... or even importing them into each company separately?
I want to do intercompany transfers and bill different departments/companies

Is it best to use companies or departments? Can a department bill another department? Can they have different reporting and banking info? I'm just trying to figure out the best practice before I add too much data and have to start over.


Anonymous 2015-01-12 06:50 1 comment
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1 vote

I would be helpful to generate a receipt when a payment is done, and link the two, if the invoice is paid in cash, you still need a receipt generated. Same should work for partial payments, as you'll have more than one receipts for an Invoice.


Anonymous 2016-01-11 18:19 2 comments
Has the answer

Thank you for your suggestion! We will be thinking about this feature in our updates.

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1 vote

Translations error Resolved

When the documents are issued in Georgian language, some fields are not translated:
1. in all documents: "tel". and "fax" labels. in Georgian "tel" must be "ტელ." and "fax" must be "ფაქსი"
2. In Estimates: "Printed at" label must be "გამოშვების თქრიღი"
3. In Prepayment invoices: related "Estimate" label must be "შეკვეთა" and "Razem" label must be "სულ"
4. In Final Invoices: "related prepayment invoices" label must be "შესაბამისი საავანსო ინვოისები"

I have attached appropriate documents and marked fields to be translated with yellow.


Anonymous 2016-03-14 11:39 1 comment
Has the answer

Thank you for the suggestion!
We added mentioned translations to the system.

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0 votes

convert an estimate to invoice question Resolved

Hi guys, how can I convert an estimate to invoice?

We are contacting you from Colombia, my wife Sandra contacted you last week (sandra8197@hotmail.com) we are interested in your services, we are currently trying the demo version. She asked you to put the total amount of sold apparel (we make apparel wholesales) at the end of the invoice. Could you please confirm if you can do that for us?. Thanks


Anonymous 2014-10-31 18:35 1 comment
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0 votes

5679yg suggestion Resolved

Ryyh89


Anonymous 2018-03-16 10:51 1 comment
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0 votes
0 votes


Anonymous 2015-07-31 09:38 1 comment
Has the answer

Hi there, I would love to help you but I need some more information. Which bill? What account?

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0 votes

Akram suggestion Resolved

Kannan baa


Anonymous 2016-09-21 06:47 1 comment
Has the answer

Hello,
is there anything I can help you with?

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0 votes

users quantity question Resolved

Maximum users quantity is 10 and there is no way to add more users?


Anonymous 2016-03-07 22:15 1 comment
Has the answer

Hi, which subscription plan are you referring to?
Kind regards

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0 votes

logo question Resolved

Is it possible to insert the company logo somewhere for the editing of the invoice?
Thank you in advance

A.C


Anonymous 2014-03-11 22:47 1 comment
Has the answer

Hi,

Yes, you may insert the company logo.
Simply log into your account at invoiceocean.com, go to Settings -> Account settings -> Print settings (left hand side). It is best for your logo to be in either jpg or png. It also cannot exceed 1mb.

Hope this helps.

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0 votes

logo suggestion Resolved

How do I add a company logo to an invoice


Anonymous 2015-04-09 12:00 1 comment
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0 votes

User Accounts in a Pro account question Resolved

I have two 'companies' in my account, one for testing pre release payments etc (XXX-test) and one for the production version (XXX). In my Pro account, I am entitled to five users across three companies.

I am trying to enable access to three people, me (as the manager and for accounting purposes) and two other guys in my company (developers to build the platform in test, then deploy on main site).

I have created access for me and one other in both companies. When I went to give access to the third user, it will only let me do it in one company and I am at a loss to why, as I think I should be able to give access to two more people to both 'companies'.

Does the number of users in each company count towards the total of 5?


Anonymous 2015-08-18 16:59 1 comment
Has the answer

Hi, who are you? What's your account name or e-mail?

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0 votes

cancel suggestion Resolved

I want to cancel this account


Anonymous 2016-07-13 12:29 1 comment
Has the answer

Hello,
please visit our knowledge base, where we´ve described with details how to delete an account: http://help.invoiceocean.com/957621-How-to-delete-an-account-on-InvoiceOcean-

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0 votes

acount delete suggestion Resolved

i have to delete 3 acounts i dont use them how to delete


Anonymous 2016-08-16 21:04 1 comment
Has the answer

Hello, in order to delete your accounts, you will need to provide us with your API authorization code (Settings> Account Settings> Integrations> API Authorization Code) for every account.

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0 votes
0 votes

Delete Account question Resolved

I accidentaly opened multiple accounts. How do I delete an account?


Anonymous 2015-07-08 12:26 1 comment
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0 votes

Rosika suggestion Resolved


Anonymous 2017-05-10 05:46 1 comment
Has the answer

Hello, how can I help you?

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0 votes

fvkwbfghx suggestion Resolved


Anonymous 2016-07-12 15:31 1 comment
Has the answer

Hello, is there anything I can help you with?

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