3 votes

Hi invoiceOcean team,

I really would appreciate if you could add
1. Notes (general and private) also to be exported and imported by using xml file and
2. File Attachments as link URL - as you do not support the uploaded files URL's to be exported too.

This would be a great combination to be used to transfer data from one account to another...

Best Regards...


Anonymous 2016-02-24 12:10 1 comment
Has the answer

Hello! We are planning to implement those features in the future. I don't have the timeframes currently - it depends on how many users would demand this.

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3 votes

I run an e-commerce store on the Shopify platform and have been using InvoiceOcean for over a year now to manage my business (includes wholesale, Shopify, Amazon, and other sales channels). At the end of the month I have to manually create invoices individually in InvoiceOcean to match every purchase completed that month through the Shopify platform (same for Amazon). As the business grows and the corresponding number of invoices, this is becoming a very time consuming task.

It would be great if you created integration between InvoiceOcean and Shopify, where an invoice would be generated automatically, or with minimum manual effort after each purchase through Shopify. This can be done through their app system (https://apps.shopify.com). I think there is a good business case for you to do so as Shopify is one of the largest platforms currently on the market and quickly growing. I'd be happy to upgrade to a higher plan, or purchase the Shopify app, as the time saving at month-end would easily justify this. As an alternative can I use your API to create some sort of an integration?


up.268872 2016-02-05 10:45 1 comment
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2 votes

This would help a lot, as its a bit odd make the conversion only at the end of the Invoice.


Anonymous 2016-01-11 18:26 1 comment
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2 votes

Customize print with CSS suggestion Resolved

Hi all, I need more unique selectors in the invoice preview html elements. It would really help if you give every invoice item a unique class or id.
Here in Argentina our invoices must be printed over a fiscal form. So I need to style the position of the invoice data to be printed in special places over the form.

Please, let me know if you can help me with this request.

Best regards,
Nicolas


Anonymous 2014-04-14 07:37 1 comment
Has the answer

Hello,

You may changes the way your invoice looks by changing it in CSS. In order to do so go to Settings > Account settings > Print settings > Customize print with CSS.

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1 vote

Translations error Resolved

When the documents are issued in Georgian language, some fields are not translated:
1. in all documents: "tel". and "fax" labels. in Georgian "tel" must be "ტელ." and "fax" must be "ფაქსი"
2. In Estimates: "Printed at" label must be "გამოშვების თქრიღი"
3. In Prepayment invoices: related "Estimate" label must be "შეკვეთა" and "Razem" label must be "სულ"
4. In Final Invoices: "related prepayment invoices" label must be "შესაბამისი საავანსო ინვოისები"

I have attached appropriate documents and marked fields to be translated with yellow.


Anonymous 2016-03-14 11:39 1 comment
Has the answer

Thank you for the suggestion!
We added mentioned translations to the system.

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1 vote

We need to integrate with Authorize.net with automatic recurring payment.


Anonymous 2016-04-02 09:02 1 comment
Has the answer

Thank you for your suggestion!
If it gains a significant amount of votes, we will implement it.
Kind regards

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1 vote

I would be helpful to generate a receipt when a payment is done, and link the two, if the invoice is paid in cash, you still need a receipt generated. Same should work for partial payments, as you'll have more than one receipts for an Invoice.


Anonymous 2016-01-11 18:19 2 comments
Has the answer

Thank you for your suggestion! We will be thinking about this feature in our updates.

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1 vote

How can Invoiceocean create a packing list? Whenever we dispatch the goods we need a packing list together with the invoice.
Do you have any plan to add it?


Anonymous 2014-11-14 06:54 0 comments
Has the answer

A packing list, known also as a shipping list, is a document that contains information about the elements of a package.

To issue a packing list based on an invoice or a proforma invoice go to Income > All and select the document you want to be the base of the packing list. Open the preview and on the top menu click Print > Packing note.

You can promptly download or print the document.

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1 vote

logo question Resolved

how do i add my company logo to my incoives?


Anonymous 2014-01-29 23:03 1 comment
Has the answer

To add logo you must go to menu Settings > Accounts settings > Print settings, and upload your logo

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1 vote

multiple companies question Resolved

I created 4 companies... now I'm adding contacts/clients. Is there a way to make enter the clients into all companies at one instead of adding them one by one... or even importing them into each company separately?
I want to do intercompany transfers and bill different departments/companies

Is it best to use companies or departments? Can a department bill another department? Can they have different reporting and banking info? I'm just trying to figure out the best practice before I add too much data and have to start over.


Anonymous 2015-01-12 06:50 1 comment
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0 votes

activation? how and where? suggestion Resolved


Anonymous 2016-05-21 03:17 1 comment
Has the answer

Hello,
just create an account and that´s all. You can enjoy 30 days of free trial plan.

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0 votes

templates suggestion Resolved

so if I want to modify the template I have to start with one in polish? Umm, that seems like a fixable problem...


Anonymous 2014-02-22 23:30 1 comment
Has the answer

which elements of templates, you want to modify ?

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0 votes

Thanks in advance,
Nicolas


Anonymous 2014-04-17 18:16 1 comment
Has the answer

In order to have the enable recurring invoices, go to Settings > Account settings > Enable recurring invoices. .
More about recurring invoices you can find here - http://help.invoiceocean.com/488275-About-recurring-invoices

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0 votes

IT AS A CHARLLENGRS error Resolved

pLEASE. HELP AGAIN IT SHOWING ME THAT I DO NOT HAVE PAYMENT S ONLINE HOW CAN I GET PAID NOW.MUSA TAOFIK


Anonymous 2016-05-23 12:32 1 comment
Has the answer

Hello, please read this article and ensure that you activated the AutoPayments option correctly: http://help.invoiceocean.com/654240-How-to-enable-Online-AutoPayments-
In case of any further questions, we are at your disposal.

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0 votes

Paint zum suggestion Resolved


Anonymous 2016-03-28 20:50 1 comment
Has the answer

Hello,
could you please specify your suggestion?

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0 votes

Income / All documents error Resolved

in Income / All documents dashboard total gross price is not shown correctly, because the total sum of the estimate and invoices related to this estimate are calculated. The gross sum must not include the estimate amount, but only the amounts of the invoices related to this estimate.


Anonymous 2016-03-11 09:35 1 comment
Has the answer

The amount reflected as a summary of the column “gross price” is a summary of all values shown on the page. In order to get a correct reflection of income, generate a corresponding report.

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0 votes

Additional invoice field question Resolved

Additional Invoice field doesn't appear in the invoice. Is that some kind of malfunction or invoice template should be edited?


Anonymous 2016-03-11 18:02 1 comment
Has the answer

Hi,
which invoice template do you use?

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0 votes

already paid error Resolved

how come you are asking me to pay again !!?!?


Anonymous 2016-06-17 14:43 1 comment
Has the answer

Hello, if the payment was made recently, the account will be activated and the notification will disappear when the payment is received on our account. If you want to accelerate the process, please send us the payment confirmation and we will activate the account.

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0 votes

Paymill suggestion Resolved

Hello,

Could you consider working with Paymill (https://www.paymill.com) payment provider?

Thanks!


Anonymous 2016-06-29 11:45 1 comment
Has the answer

Hi,

Could you please provide more information abou your company and clients? 

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0 votes

logo suggestion Resolved

How do I add a company logo to an invoice


Anonymous 2015-04-09 12:00 1 comment
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0 votes

I allready paid suggestion Resolved

Please actualize


Anonymous 2015-03-23 22:15 1 comment
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0 votes

acount delete suggestion Resolved

i have to delete 3 acounts i dont use them how to delete


Anonymous 2016-08-16 21:04 1 comment
Has the answer

Hello, in order to delete your accounts, you will need to provide us with your API authorization code (Settings> Account Settings> Integrations> API Authorization Code) for every account.

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0 votes

payment question Resolved

Please check payment on my acct. just made payment this month and it's asking for another payment


Anonymous 2015-04-21 20:18 1 comment
Has the answer

Hi,

I would love to help you but you even didn`t gave any payment or contact information/ e-mail address.


Pozdrawiam,
Malgorzata Kozicka

--
Malgorzata Kozicka
e-mail: malgorzata@radgost.com
www.radgost.com

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0 votes

PDF suggestion Resolved

Hi,

I use your website via my tablet where the print function does not work properly. Could you please add an option to download PDF files as well as print. I mean when I do a quick print of all invoices, the print button on my laptop automatically creates and saves PDF, however not on my tablet which I now use as my main PC because my laptop has finally broken.

Best Rgds


umu172062 2013-11-11 16:09 1 comment
Has the answer

Hi,

Thank you for your suggestion. This feature is now available.

Kind Regards,

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0 votes

I changed the purchase price of a product in a previously generated Acceptance of Goods document. I would like the new product purchase price to be reflected in all of the previously generated Release of Goods documents (as well as the new ones). However, all the old RWs still show the old product purchase price.


up.268872 2016-03-07 12:04 1 comment
Has the answer

Hi, the change can’t be introduced automatically. To prevent the occurrence of unwanted changes, users can introduce changes to issued documents only manually.

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