4 votes

Custom Fields suggestion New

We need some custom fields on the invoice, like Ordered By and Delivery Note. We are presently evaluating Invoice Ocean up against QuickBooks Online. They have a number of custom fields that you name based on your own needs and the data entered become part of the database and reports. Is this something you are considering?


Anonymous 2015-03-16 10:38 1 comment
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2 votes

Logo question New

Es fundamental para mi antes de comprar el producto saber si puedo agregar a las cotizaciones o estimaciones el logo de mi empresa. Gracias!

Aparte de arreglar los errores de traducción


Anonymous 2014-11-26 22:26 1 comment
Has the answer

Hello,

If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.

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1 vote

Logo Option suggestion New

Hello,

If you can have a company logo option then it will be great


Anonymous 2014-12-04 15:14 1 comment
Has the answer

Hello,

We do have that option.

If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.

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1 vote

pls i need invoice i d no to complete my foam online and case i d no


Anonymous 2014-11-21 01:46 1 comment
Has the answer

Hi,

I am having trouble understanding your question. Could you please elaborate?

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1 vote

Unit suggestion New

how i can put the serial


Anonymous 2014-10-05 14:37 1 comment
Has the answer

Hello,

I don't quite understand your question. Could you please specify it more?

Kind Regards,
Filip

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1 vote

Incremental payments question New

Does your invoice allow for partial and multiple payouts?


Anonymous 2014-06-16 06:33 1 comment
Has the answer

Hello,

Thank you for this suggestion. Our software allows for a partial payment status. What exactly do you have in mind regarding multiple payouts?

Kind Regards

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1 vote

question suggestion New

were do i put bank info and how long is the funding from payment


Anonymous 2014-08-10 22:44 1 comment
Has the answer

Hello,

Bank info can be added in Settings > Company / departments > Add new bank account.

I cannot quite understand what you mean by "how long is the funding from payment", would you care to elaborate further?

Have a great day.

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1 vote

Delete Account question New

How do I delete accounts


Anonymous 2014-06-24 05:47 1 comment
Has the answer

Hello,

In order to delete your account, you must provide the Customer Service with your Authorization Code.

Please become familiar with this entry on how to obtain your authorization code - http://help.invoiceocean.com/496962-How-to-obtain-your-Authorization-code-

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0 votes

muno suggestion New

HR


Anonymous 2017-06-17 03:30 1 comment
Has the answer

Hello, how may I help you?

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0 votes

himed suggestion New


Anonymous 2017-04-25 05:54 0 comments
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0 votes

himed suggestion New


Anonymous 2017-04-25 05:54 1 comment
Has the answer

Hello, how can I help you?

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0 votes

Hi,
I need to issue bilingual invoices/documents in English and Hebrew. Can I create a custom dictionary or xlm file that could be used for this purpose?


Anonymous 2017-02-22 11:34 1 comment
Has the answer

Hello,
please contact me via email at maria@invoiceocean.com in order to add a new translation to our software.
Kind Regards

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0 votes

Hi,
I would like to add a link with a button of my facebook page in the email template.
Like for exemple : ''Like us on facebook''

Is this possible ?

Thank you very much.


Anonymous 2017-02-02 08:36 1 comment
Has the answer

Hello,
the custom email templates option is included in the Enterprise subscription.
If you have any further questions, we are at your disposal.
Kind Regards

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0 votes

Footer question New

How to remove footer "InoiceOcean"?


Anonymous 2017-01-24 17:15 1 comment
Has the answer

Hello, the "InvoiceOcean" footer removal is an extra service and costs 20% of your subscription plan. We can issue a proforma invoice.

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0 votes

in english invoice error New

Hi, i see in english invoice the word ΦΠΑ this is in Greek language. Please change it to VAT rate or VAT. Keep ΦΠΑ only in Greek version.
Thanks a lot.


Anonymous 2017-01-04 15:32 1 comment
Has the answer

Hello,
You see ΦΠΑ because it is your default tax name. You can change it by going to Settings > Account settings > Configuration > Tax name

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0 votes

Check 02097835 suggestion New


Anonymous 2017-01-01 10:07 1 comment
Has the answer

Hello,
how can I help you?

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0 votes

We have clients doing a 30-day free trial with us before they decide to enter into a subscription. How do we do this using InvoiceOcean?


Anonymous 2016-12-29 10:38 3 comments
Has the answer

Could you please specify more the question? Every newly created account has a 30-day free trial.

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0 votes

Bosha suggestion New


Anonymous 2016-12-20 08:05 1 comment
Has the answer

Hello,
how can I help you?

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0 votes

100010927560716 suggestion New

Mehtas


Anonymous 2016-12-09 15:21 1 comment
Has the answer

Hello,
how can I help you?

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0 votes

Dear

Please let me know how I can cancel my trial account as I will no longer need this service.


Anonymous 2016-11-29 10:03 1 comment
Has the answer

Hello, please visit our Knowledge Base:
http://help.invoiceocean.com/957621-How-to-delete-an-account-on-InvoiceOcean-

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0 votes

Please contact with me as soon as possible.
nsitsanis@speakt.com


Anonymous 2016-11-15 13:15 5 comments
Has the answer

You added the same screen shot twice.

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0 votes

API question New

Do you have an API other than PHP?


Anonymous 2016-11-11 00:18 1 comment
Has the answer

Hello, our API is independent from the programming language you use. It can be used with any language that allows to send POST/GET requests via HTTP or HTTPS (recommended).

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0 votes

recurring invoices suggestion New

Hi Why can't I send recurring invoices? I can't seem to tick the box on the account settings..


Anonymous 2016-11-09 12:20 1 comment
Has the answer

Hello, can I have your email address that you use to log into your account?

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0 votes

RMA and Serial Numbers question New

Greetings.. I am currently using PKWiU field for my serial numbers. Is there a way to assign a serial number to my products? I also cannot find an RMA form and process for returned items.

Thanks


Anonymous 2016-10-14 12:22 1 comment
Has the answer

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0 votes

Good


Anonymous 2016-09-23 03:22 0 comments
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