Hi there,
I'm currently trying to update our invoices to allow discounts with four digits after the decimal place. Currently, our discounts are always rounded to two significant figures. Is there a way to change our configuration or update our templates to do this?
Thanks in advance, P.
Is your company still existing because we have send several emails, made several calls, chat is never online and we have problem with your software. Please contact us urgently
Hello,
thank you for your suggestion. Currently there is no such functionality in the system. If other Users would like to see such features, we encourage you to vote for suggestions.
However, starting from the Professional plan, you can create your own invoice template in HTML and CSS. You can modify the code of our templates and delete parts of the code for elements you don't want to see on invoices. We do not make custom templates on request.
We have users who don't edit or delete on invoice. However, the system allows them to change the status of an invoice(Issued, Paid, Partially paid and Sent) from the invoice list. This needs needs to be prevented. Note that this has a big implication due to that someone can mark the invoice as paid while it was not paid.
Hello,
currently it is not possible to block Users from changing the Status of documents. I will pass the suggestion to our product development department. If other Users are also interested in such functionality, we encourage you to vote for this suggestion.
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Hello,
Thanks for using InvoiceOcean. How can we help you?
Is it possible to change the precision of discounts displayed on an invoice? question New
Hi there,
I'm currently trying to update our invoices to allow discounts with four digits after the decimal place. Currently, our discounts are always rounded to two significant figures. Is there a way to change our configuration or update our templates to do this?
Thanks in advance, P.
Thank you for using InvoiceOcean.
Please follow the instructions described in this document: https://help.invoiceocean.com/476301-Number-of-decimal-places-in-price-and-quantity to add decimals to your prices and quantities.
If you need further assistance or have more questions, do not hesitate to contact us.
Have a good day.
InvoiceOcean team
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Is your company still existing because we have send several emails, made several calls, chat is never online and we have problem with your software. Please contact us urgently
Hello,
please forward us your issue on the info@invoiceocean.com
kind regards,
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Recurring number suggestion Resolved
Ability to select the number of time we want the recurring to happen monthly , by weekly .....
So we can say I want the service for 6 months
Hello,
when creating recurring invoices, you can set the End date:
https://help.invoiceocean.com/86460255-How-to-disable-the-issuance-of-recurring-invoices-
Best regards,
Kacper
Hide Total Amount Due and add Total Amount in Words suggestion Resolved
Can you add a option to hide "Total Amount Due" in all invoices and receipts,
Also it would very good if you an add option to just show the Total amount in numbers (this is not the due amount, just the total amount)
Hello,
thank you for your suggestion. Currently there is no such functionality in the system. If other Users would like to see such features, we encourage you to vote for suggestions.
However, starting from the Professional plan, you can create your own invoice template in HTML and CSS. You can modify the code of our templates and delete parts of the code for elements you don't want to see on invoices. We do not make custom templates on request.
Best regards,
Kacper
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I'd especially like to see product search more interactive and recognize more than a single word or recognize words interspersed in descriptions.
Hello,
thank you for your report. You can search products by part of the name, by code or EAN code.
Best regards,
Kacper
Прошу надати технічну підтримку українською мовою. Не можу імпортувати банківські виписки до програми. question Resolved
Prevevent users from changing the invoice status suggestion Resolved
We have users who don't edit or delete on invoice. However, the system allows them to change the status of an invoice(Issued, Paid, Partially paid and Sent) from the invoice list. This needs needs to be prevented. Note that this has a big implication due to that someone can mark the invoice as paid while it was not paid.
Thank you
Hello,
currently it is not possible to block Users from changing the Status of documents. I will pass the suggestion to our product development department. If other Users are also interested in such functionality, we encourage you to vote for this suggestion.
Best regards,
Kacper
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Hello,
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Hello,
how can I help you? If you are looking for your invoice for the subscription plan, you can find it in Account settings.
https://help.invoiceocean.com/76394788-Subscription-invoices-on-invoiceocean-com-where-to-find-them-
Best regards,
Kacper
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helpdesk@invoiceocean.com
Hello,
how can we help you?
Best regards,
Kacper