0 votes

Hi,
I need to issue bilingual invoices/documents in English and Hebrew. Can I create a custom dictionary or xlm file that could be used for this purpose?


Anonymous 2017-02-22 11:34 1 comment
Has the answer

Hello,
please contact me via email at maria@invoiceocean.com in order to add a new translation to our software.
Kind Regards

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0 votes

Delete an Invoice question Resolved

How to?

Thanks.


Anonymous 2017-02-13 21:05 1 comment
Has the answer

Dear Sirs,

if you want to delete an invoice, please go to Income>Invoice>mark checkbox on the left, near indicated invoice number>Delete.
Another way to delete an invoice is to click on invoice to see its preview, then click Delete.
 

 
How to? Thanks.

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0 votes

25907 question Resolved


Anonymous 2017-02-09 07:18 1 comment
Has the answer

Dzień dobry,

proszę powiedzieć jak możemy pomóc?


Pozdrawiam,
Michał Borkowski

--
Michał Borkowski
e-mail: michal.borkowski@fakturownia.pl
www.fakturownia.pl
 

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0 votes

parsad gurung suggestion Resolved


Anonymous 2017-02-07 01:40 1 comment
Has the answer

Hello,

How may we help you?
 

Kind regards, 
Michał

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0 votes

thai lttey suggestion Resolved


Anonymous 2017-02-07 01:25 1 comment
Has the answer

Hello,

How may we help you?

Kind regards, 
Michał

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0 votes

Hi,
I would like to add a link with a button of my facebook page in the email template.
Like for exemple : ''Like us on facebook''

Is this possible ?

Thank you very much.


Anonymous 2017-02-02 08:36 1 comment
Has the answer

Hello,
the custom email templates option is included in the Enterprise subscription.
If you have any further questions, we are at your disposal.
Kind Regards

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0 votes

Footer question New

How to remove footer "InoiceOcean"?


Anonymous 2017-01-24 17:15 1 comment
Has the answer

Hello, the "InvoiceOcean" footer removal is an extra service and costs 20% of your subscription plan. We can issue a proforma invoice.

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Dont Want to see the aids suggestion Resolved

Dont Want to see the aids


Anonymous 2017-01-20 14:47 0 comments
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0 votes

in english invoice error New

Hi, i see in english invoice the word ΦΠΑ this is in Greek language. Please change it to VAT rate or VAT. Keep ΦΠΑ only in Greek version.
Thanks a lot.


Anonymous 2017-01-04 15:32 1 comment
Has the answer

Hello,
You see ΦΠΑ because it is your default tax name. You can change it by going to Settings > Account settings > Configuration > Tax name

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Check 02097835 suggestion New


Anonymous 2017-01-01 10:07 1 comment
Has the answer

Hello,
how can I help you?

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0 votes

We have clients doing a 30-day free trial with us before they decide to enter into a subscription. How do we do this using InvoiceOcean?


Anonymous 2016-12-29 10:38 3 comments
Has the answer

Could you please specify more the question? Every newly created account has a 30-day free trial.

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0 votes

Bosha suggestion New


Anonymous 2016-12-20 08:05 1 comment
Has the answer

Hello,
how can I help you?

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0 votes

100010927560716 suggestion New

Mehtas


Anonymous 2016-12-09 15:21 1 comment
Has the answer

Hello,
how can I help you?

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0 votes

Dear

Please let me know how I can cancel my trial account as I will no longer need this service.


Anonymous 2016-11-29 10:03 1 comment
Has the answer

Hello, please visit our Knowledge Base:
http://help.invoiceocean.com/957621-How-to-delete-an-account-on-InvoiceOcean-

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0 votes

Please contact with me as soon as possible.
nsitsanis@speakt.com


Anonymous 2016-11-15 13:15 5 comments
Has the answer

You added the same screen shot twice.

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0 votes

API question New

Do you have an API other than PHP?


Anonymous 2016-11-11 00:18 1 comment
Has the answer

Hello, our API is independent from the programming language you use. It can be used with any language that allows to send POST/GET requests via HTTP or HTTPS (recommended).

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recurring invoices suggestion New

Hi Why can't I send recurring invoices? I can't seem to tick the box on the account settings..


Anonymous 2016-11-09 12:20 1 comment
Has the answer

Hello, can I have your email address that you use to log into your account?

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0 votes

apa yang anda kerjakan suggestion Resolved

Aku belum mengerti, yang anda tawarkan?


Anonymous 2016-11-06 09:16 1 comment
Has the answer

Hello, how can I help you?

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0 votes

RMA and Serial Numbers question New

Greetings.. I am currently using PKWiU field for my serial numbers. Is there a way to assign a serial number to my products? I also cannot find an RMA form and process for returned items.

Thanks


Anonymous 2016-10-14 12:22 1 comment
Has the answer

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0 votes

Paypal question Resolved

من تو ایرانم چگونه میتونم از پی پال استفاده کنم؟


Anonymous 2016-09-25 02:04 1 comment
Has the answer

Hello,
here you can find a tutorial:
http://help.invoiceocean.com/583884-How-to-integrate-your-PayPal-account-
If you have any further questions, we are at your disposal.

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Frfggvgg suggestion New

CfgfCfgfssisididdi


Anonymous 2016-09-23 04:01 0 comments
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0 votes

Good


Anonymous 2016-09-23 03:22 0 comments
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0 votes

Akram suggestion Resolved

Kannan baa


Anonymous 2016-09-21 06:47 1 comment
Has the answer

Hello,
is there anything I can help you with?

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0 votes

How do I make a payment? question Resolved

Need to make a payment. Can't get into settings.


Anonymous 2016-09-07 21:28 1 comment
Has the answer


 


Hi,



I am happy to hear you had a positive experience with InvoiceOcean :) 

In order to switch to the paid plan you need to go to menu Settings > Account Settings and click Pay in the upper part of the site.

The system will guide you step by step through the payment process.


 


Kind Regards,

Malgorzata Kozicka



--

Malgorzata Kozicka

e-mail: info@invoiceocean.com

www.InvoiceOcean.com



---

For more software information, check out:

Knowledge base: http://help.invoiceocean.com

FAQ: http://invoiceocean.com/faq



---

Stay updated:

Twitter: http://twitter.com/InvoiceOcean

Google+: http://google.com/+InvoiceOcean

Facebook: http://facebook.com/InvoiceOcean

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0 votes

Help question Resolved

I was sent to this site to view an invoice how do I view this information


Anonymous 2016-09-07 02:55 1 comment
Has the answer

Hello,

Simply click on the link added to your InvoiceOcean e-mail or/and dowload the document. Please verify if sender is a real seller and leave us a copy it you aren't sure. 

Cheers!

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