We need some custom fields on the invoice, like Ordered By and Delivery Note. We are presently evaluating Invoice Ocean up against QuickBooks Online. They have a number of custom fields that you name based on your own needs and the data entered become part of the database and reports. Is this something you are considering?
If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.
If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.
Hello team ! i would like to ask the question concerning invoiceocean.com, one months ago i am using this software everything is set well so far .
but the challenges is to know how i can limit the access on users for past invoice because my worries the uses can change the status for past invoice paid , partial, sent ,issue.
Exemple =on friday we made 7 invoice but today one of the user change the status which was issued to be paid so now is affecting my unpaid invoice please help me to avoid that.
We buy in EUR and sell in PLN quite often. Why it is not possible to define different currency while it is possible to define different prices for buy and sell.
Now we have to have 2 products in our system for buying and selling even if they are the same products.
Hello,
thank you for the suggestion, however currently adding such feature is not planned.
If other Users of the system would like to see such feature added to the system, we encourage them to vote for the suggestion. User interest in a suggestion might influence the process of adding new functionalities to the system.
You do not have to have 2 different products - on each document you can change the currency of the document, the currency of the document does not have to match the default currency of the product.
I have 3 department, but I want to apply each logo to each department, which mean 3 department has three different logo. At the moment, 3 of them has the same logo, how to fix this problem? i am trying to fix it but cant, can you give tutorial?
Hello,
each department can have its own logo, you have to go to Settings -> Company / departments, edit your departments and add a Logo in that departments in the Documents section.
Can we select or type the sales % before we issue an invoice? Any sales system which we can choose the tax rate to match with each states?
For selection of the %, Will there be a way to automatically fill in the sales tax rate ye, ow we have to manual do it. thanks
Hello,
you can add Tax rates to choose from on the invoice by going to Settings -> Account settings -> Configuration -> Dictionaries, in the "Available tax rates" field.
There is no automatic system to determine the tax % based on the state.
Hello,
you are contacting InvoiceOcean.com, the creator of the software used for issuing invoices. If you have received an invoice issued in our system, you need to contact the company you bought the product from, not InvoiceOcean. We do not sell any kind of masks, you are contacting a wrong company.
Hi there,
some of the Spanish translations are incorrect.
Is there a way to modify/edit the different language translations of the field labels?
Cheers
Scam! I’ve never heard of your company and do not wish to. With someone had hacked into your system or you are big time fraud. I suggest you find out the source and take care of it.
We need to have more status for expense and invoices (such as blocked etc) when we enter an expense to system we can only trace paid or not paid. But how can we block and expense not to be paid.
Custom Fields suggestion New
We need some custom fields on the invoice, like Ordered By and Delivery Note. We are presently evaluating Invoice Ocean up against QuickBooks Online. They have a number of custom fields that you name based on your own needs and the data entered become part of the database and reports. Is this something you are considering?
Logo question New
Es fundamental para mi antes de comprar el producto saber si puedo agregar a las cotizaciones o estimaciones el logo de mi empresa. Gracias!
Aparte de arreglar los errores de traducción
Hello,
If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.
Incremental payments question New
Does your invoice allow for partial and multiple payouts?
Hello,
Thank you for this suggestion. Our software allows for a partial payment status. What exactly do you have in mind regarding multiple payouts?
Kind Regards
chat doesn't work question New
hi
is it possible transform a quote in order and an order in ivoice?
Hello,
our chat does work, you have received an answer to your question. Just in case, I will paste it here too:
You can create Proforma invoice or Estimates from which you can create an invoice.
It is not possible to issue a transport document in InvoiceOcean.
Best regards,
Kacper Seta
recurring invoices suggestion New
Hi Why can't I send recurring invoices? I can't seem to tick the box on the account settings..
Hello, can I have your email address that you use to log into your account?
Logo Option suggestion New
Hello,
If you can have a company logo option then it will be great
Hello,
We do have that option.
If you want your invoices to have your own company logo you need to upload it to the system first. The file (.jpg, .gif or .png) can be uploaded in menu Settings > Account settings > Print settings > Invoice logo.
invoice i.d no and nvs case id no question New
pls i need invoice i d no to complete my foam online and case i d no
Hi,
I am having trouble understanding your question. Could you please elaborate?
Unit suggestion New
how i can put the serial
Hello,
I don't quite understand your question. Could you please specify it more?
Kind Regards,
Filip
Delete Account question New
How do I delete accounts
Hello,
In order to delete your account, you must provide the Customer Service with your Authorization Code.
Please become familiar with this entry on how to obtain your authorization code - http://help.invoiceocean.com/496962-How-to-obtain-your-Authorization-code-
QUESTION question New
Hello team ! i would like to ask the question concerning invoiceocean.com, one months ago i am using this software everything is set well so far .
but the challenges is to know how i can limit the access on users for past invoice because my worries the uses can change the status for past invoice paid , partial, sent ,issue.
Exemple =on friday we made 7 invoice but today one of the user change the status which was issued to be paid so now is affecting my unpaid invoice please help me to avoid that.
Good morning,
unfortunately, we do not have an option which allows you to block a user's status change on documents.
Kind regards
standared chareted bank in lahre pakitan suggestion New
plz sen my account
Different currency for buy and sell suggestion New
Hello,
We buy in EUR and sell in PLN quite often. Why it is not possible to define different currency while it is possible to define different prices for buy and sell.
Now we have to have 2 products in our system for buying and selling even if they are the same products.
We think it is easy to develop that part.
Awaiting your feedback
Hello,
thank you for the suggestion, however currently adding such feature is not planned.
If other Users of the system would like to see such feature added to the system, we encourage them to vote for the suggestion. User interest in a suggestion might influence the process of adding new functionalities to the system.
You do not have to have 2 different products - on each document you can change the currency of the document, the currency of the document does not have to match the default currency of the product.
Best regards,
Kacper
Can't put the logo on suggestion New
I have 3 department, but I want to apply each logo to each department, which mean 3 department has three different logo. At the moment, 3 of them has the same logo, how to fix this problem? i am trying to fix it but cant, can you give tutorial?
Hello,
each department can have its own logo, you have to go to Settings -> Company / departments, edit your departments and add a Logo in that departments in the Documents section.
Best regards,
Kacper
sales tax question New
Can we select or type the sales % before we issue an invoice? Any sales system which we can choose the tax rate to match with each states?
For selection of the %, Will there be a way to automatically fill in the sales tax rate ye, ow we have to manual do it. thanks
Hello,
you can add Tax rates to choose from on the invoice by going to Settings -> Account settings -> Configuration -> Dictionaries, in the "Available tax rates" field.
There is no automatic system to determine the tax % based on the state.
Best regards,
Greetings
Did not receive my purchase yet. suggestion New
Bought a predator mask and still haven't received it.
Hello,
you are contacting InvoiceOcean.com, the creator of the software used for issuing invoices. If you have received an invoice issued in our system, you need to contact the company you bought the product from, not InvoiceOcean. We do not sell any kind of masks, you are contacting a wrong company.
Best regards,
Kacper Seta
Custom translations error New
Hi there,
some of the Spanish translations are incorrect.
Is there a way to modify/edit the different language translations of the field labels?
Cheers
Can you please send us examples (with suggestion of correct translations) of those incorrect phrases in Spanish?
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Iujhk question New
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KHI error New
ZKGRMALTD question New
ZKGRMALTD, feedback about INVOICE
Hello,
how may we help you?
Kind regards,
Michał
Norton VirusProtection suggestion New
Scam! I’ve never heard of your company and do not wish to. With someone had hacked into your system or you are big time fraud. I suggest you find out the source and take care of it.
Hello,
could you please elaborate what seems to be the problem?
Kind regards,
Michał
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More status for expenses suggestion New
Hello,
We need to have more status for expense and invoices (such as blocked etc) when we enter an expense to system we can only trace paid or not paid. But how can we block and expense not to be paid.
Hello,
unfortunately you cannot add custom statuses. You can add Categories to expenses and filter the expenses list by category.
https://help.invoiceocean.com/95446668-Categories-of-income-and-expenses
Best regards,
Kacper
HalmatFTTH question New
HalmatFTTH