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Mohamed suggestion Resolved


Anonymous 2016-08-31 01:38 1 comment
Has the answer

Hello,

Is there any problem, that I can help You to solve out?

Wish You a wonderful day.

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User login failed error Resolved

My user tried to login but failed .


Anonymous 2016-08-17 08:07 1 comment
Has the answer

Hello,
ensure that your user's login credentials are correctly entered and try to recover the password if necessary.
If the problem persists, contact us at info@invoiceocean.com and provide us with your user's email.

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how do i delete my account suggestion Resolved


Anonymous 2014-03-05 23:16 1 comment
Has the answer

Please send us the information via email with the name of account and API KOD which is available in account seetings > integration

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0 votes

iPhone App question Resolved

Do you have an iPhone app?


Anonymous 2016-06-15 05:06 1 comment
Has the answer

Hello, yes we do. You can download it from the App Store: http://apple.co/1sRnZns

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Reconciliation report suggestion Resolved

Could you please make possible to do reconciliation report regarding one particular client (issued invoices against paid amount)?

Thank you.


Anonymous 2016-06-16 11:37 1 comment
Has the answer

Hello

I think we can offer you something. Can you send an example of such a report? I'll make sure that our solution fits your needs.

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delete company question Resolved

Hi
how i can dele a company or department?
Thanks
Marco


Anonymous 2015-07-07 16:31 0 comments
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activation? how and where? suggestion Resolved


Anonymous 2016-05-21 03:17 1 comment
Has the answer

Hello,
just create an account and that´s all. You can enjoy 30 days of free trial plan.

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Low invetory notifications suggestion Resolved

I sug est that maybe you should have a low inventory alert pero product, Let say its set up to alert when 5 items are left, this coulb via email, whatsapp or a pop up window that notifies that iventory has reached and recomends replenishing. Its a pain to look throught each pagem especially when you have a wide variety of products.


Anonymous 2018-04-02 02:12 1 comment
Has the answer

Hello,

thank you for the suggestion.
Could you please add this suggestions here: http://invoiceocean.helpocean.com/
We will consider said function as we would receive more requests on that matter.

Currently we do not have such optionb ut we will be thinking about implemeting saidfeature in our program updates.

Kind regards,

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Anonymous 2015-07-31 09:38 1 comment
Has the answer

Hi there, I would love to help you but I need some more information. Which bill? What account?

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simplify template edit suggestion Resolved

Hello
it's very hard to modify the invoice/document templates or operate on settings
Could you please simplfy? :-)
Thanks!
Marco


Anonymous 2015-07-07 16:32 1 comment
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document flow question Resolved

Dear Ocean Team.
we have following documents in our work

Sales documents sequence:
Angebot(estimate) > Proforma Rechnung (proforma Invoice) > Rechnung (invoice) > Liefershein

Buying documents sequence:
Bestellanfrage (quotation request) > Bestellung (Purchase order) > Eingangsrechnung (incoming Invoice)

with sales documents we do this in "Income" button.

1. But where i need to make buying documents? in expenses or warehousedocuments?

2. Also, can i make Bestellung (Purchase order) document from the document Proforma Invoice,
with saving all product positions inside of the document?


quadindustry 2019-04-15 22:05 1 comment
Has the answer

Dear Ocean User,

1. You need to create buying documents in expenses.
2. To make a document based on Proforma Invoice just go to the invoice preview and on top of the menu click "More options" > "add similar" and then change the Kind of document. Also you have an option - Convert to invoice.

Kind regards,
Bagi

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Documents numbering question Resolved

How can I make Document numbering for our company "Purchase order" ?


quadindustry 2019-04-15 22:10 1 comment
Has the answer

Hello,

InvoiceOcean allows you to change the format of invoice numbering, in order to do this navigate to Settings > Account settings > Invoice numbering > Default format of invoice numbering and select your preferred option. Whenever you create a new invoice the new numbering format will apply to all new invoices, the old invoices will remain unchanged, but can be changed manually. To go back to the default settings, repeat the process.

Kind regards,
Bagi

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acount delete suggestion Resolved

i have to delete 3 acounts i dont use them how to delete


Anonymous 2016-08-16 21:04 1 comment
Has the answer

Hello, in order to delete your accounts, you will need to provide us with your API authorization code (Settings> Account Settings> Integrations> API Authorization Code) for every account.

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Thanks in advance,
Nicolas


Anonymous 2014-04-17 18:16 1 comment
Has the answer

In order to have the enable recurring invoices, go to Settings > Account settings > Enable recurring invoices. .
More about recurring invoices you can find here - http://help.invoiceocean.com/488275-About-recurring-invoices

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0776958384 suggestion Resolved


Anonymous 2017-06-10 05:31 1 comment
Has the answer

Hello,
how may I help you?

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Rosika sankar suggestion Resolved


Anonymous 2017-05-10 05:46 1 comment
Has the answer

Hello, how can I help you?

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0 votes

please i need to access my account, urgent


Anonymous 2018-07-13 01:22 1 comment
Has the answer

Hello,

I would like to inform that recently we had some maintenance works in the system.

Right now you should be able to login into your account without any problem.

Should you have any questions please ask.

Kind regards,

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kalana suggestion Resolved


Anonymous 2017-10-25 15:21 1 comment
Has the answer

Hello, 
how may we help you?

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0 votes

I have an invoice that has been issued, partially paid, and then a credit note has been issued for the outstanding amount. It's driving my accountant mad that it's still showing as owing after the issuance of the credit note. Is there any way of having it move from the outstanding category to something different signifying that it's been settled?


up.268872 2016-02-05 10:52 1 comment
Has the answer

Unfortunatelly, It's not possible at the moment.

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ჰჰჯჯ


Anonymous 2021-05-31 00:17 0 comments
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Use suggestion Resolved


Anonymous 2017-09-14 11:46 1 comment
Has the answer

Hello, how can we help you?
 

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Delete Account question Resolved

I accidentaly opened multiple accounts. How do I delete an account?


Anonymous 2015-07-08 12:26 1 comment
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Paypal question Resolved

من تو ایرانم چگونه میتونم از پی پال استفاده کنم؟


Anonymous 2016-09-25 02:04 1 comment
Has the answer

Hello,
here you can find a tutorial:
http://help.invoiceocean.com/583884-How-to-integrate-your-PayPal-account-
If you have any further questions, we are at your disposal.

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tneis suggestion Resolved


Anonymous 2017-06-22 15:00 1 comment
Has the answer

Hello, how may we help you?

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