0 votes

margin suggestion Resolved


Anonymous 2014-02-26 16:14 1 comment
Has the answer

Could you send me more information ?

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0 votes

Español suggestion Resolved


Anonymous 2015-01-11 15:12 1 comment
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0 votes

User Accounts in a Pro account question Resolved

I have two 'companies' in my account, one for testing pre release payments etc (XXX-test) and one for the production version (XXX). In my Pro account, I am entitled to five users across three companies.

I am trying to enable access to three people, me (as the manager and for accounting purposes) and two other guys in my company (developers to build the platform in test, then deploy on main site).

I have created access for me and one other in both companies. When I went to give access to the third user, it will only let me do it in one company and I am at a loss to why, as I think I should be able to give access to two more people to both 'companies'.

Does the number of users in each company count towards the total of 5?


Anonymous 2015-08-18 16:59 1 comment
Has the answer

Hi, who are you? What's your account name or e-mail?

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0 votes

Delete Account question Resolved

I accidentaly opened multiple accounts. How do I delete an account?


Anonymous 2015-07-08 12:26 1 comment
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0 votes

delete company question Resolved

Hi
how i can dele a company or department?
Thanks
Marco


Anonymous 2015-07-07 16:31 0 comments
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0 votes

package suggestion Resolved


Anonymous 2014-09-07 20:38 1 comment
Has the answer

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0 votes

Low invetory notifications suggestion Resolved

I sug est that maybe you should have a low inventory alert pero product, Let say its set up to alert when 5 items are left, this coulb via email, whatsapp or a pop up window that notifies that iventory has reached and recomends replenishing. Its a pain to look throught each pagem especially when you have a wide variety of products.


Anonymous 2018-04-02 02:12 1 comment
Has the answer

Hello,

thank you for the suggestion.
Could you please add this suggestions here: http://invoiceocean.helpocean.com/
We will consider said function as we would receive more requests on that matter.

Currently we do not have such optionb ut we will be thinking about implemeting saidfeature in our program updates.

Kind regards,

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0 votes

vat id question Resolved

Please,I had been on the CHAT but you can not respond now i nneded your assist for the VAT ID to use now untill i get my own for GTBank please help me now


Anonymous 2016-05-23 11:30 1 comment
Has the answer

Hello, could you specify your question?
Kind regards

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0 votes

due date error Resolved

When I issue the Prepayment invoice "Due Date" label is not translated. In Georgian translation it must be "გადახდის ვადა".
Please see the attached invoice. text is marked with yellow


Anonymous 2016-03-11 19:23 1 comment
Has the answer

Thank you for reporting that. The translation has been updated.
Kind regards

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0 votes

Invoice Entry question Resolved

i am very new to work with invoice, so please explain me about the invoice entry????


Anonymous 2016-06-21 04:41 1 comment
Has the answer

Hello,
could you please specify your question? What do you exactly need to know?

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0 votes

Softuwer suggestion Resolved

Softuwerdeveshansabjat


Anonymous 2017-05-26 13:22 1 comment
Has the answer

Hello, how may I help you?

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0 votes

kalana suggestion Resolved


Anonymous 2017-10-25 15:21 1 comment
Has the answer

Hello, 
how may we help you?

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0 votes

Additional invoice field question Resolved

Additional Invoice field doesn't appear in the invoice. Is that some kind of malfunction or invoice template should be edited?


Anonymous 2016-03-11 18:02 1 comment
Has the answer

Hi,
which invoice template do you use?

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0 votes

хамраев suggestion Resolved

Умыт


Anonymous 2017-08-04 16:04 0 comments
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Help question Resolved

I was sent to this site to view an invoice how do I view this information


Anonymous 2016-09-07 02:55 1 comment
Has the answer

Hello,

Simply click on the link added to your InvoiceOcean e-mail or/and dowload the document. Please verify if sender is a real seller and leave us a copy it you aren't sure. 

Cheers!

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tneis suggestion Resolved


Anonymous 2017-06-22 15:00 1 comment
Has the answer

Hello, how may we help you?

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0 votes

Paypal question Resolved

من تو ایرانم چگونه میتونم از پی پال استفاده کنم؟


Anonymous 2016-09-25 02:04 1 comment
Has the answer

Hello,
here you can find a tutorial:
http://help.invoiceocean.com/583884-How-to-integrate-your-PayPal-account-
If you have any further questions, we are at your disposal.

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0 votes

acount delete suggestion Resolved

i have to delete 3 acounts i dont use them how to delete


Anonymous 2016-08-16 21:04 1 comment
Has the answer

Hello, in order to delete your accounts, you will need to provide us with your API authorization code (Settings> Account Settings> Integrations> API Authorization Code) for every account.

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users quantity question Resolved

Maximum users quantity is 10 and there is no way to add more users?


Anonymous 2016-03-07 22:15 1 comment
Has the answer

Hi, which subscription plan are you referring to?
Kind regards

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0 votes

12083292392 error Resolved

ALsudanlALI


Anonymous 2018-08-07 11:46 1 comment
Has the answer

Hello,
how can we help you?
 

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0 votes

Multiple Bank Accounts question Resolved

Is there an option to add multiple bank accounts?


Anonymous 2016-03-11 09:52 1 comment
Has the answer

Yes, you can add multiple bank accounts. In order to do so go to Settings > Company/Department > Add new bank account

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0 votes

PO suggestion Resolved

How to complete purchase order?
I add a PO and want receive goods to warehouse. what is the process?


Anonymous 2018-03-31 09:17 1 comment
Has the answer

Hello, 

when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.

Kind regards,

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0 votes

down maintenance error Resolved


Hi I just paid for a 12 month subscription and now I can't access my account. I get the following message below. Is it just an unfortunate coincidence or is there something wrong with my subscription?

Thanks,
Nigel


Maintenance break

Sorry for the inconvenience.
The maintenance won't take long. Your data is still safe and secure.


Anonymous 2014-05-28 00:05 1 comment
Has the answer

Hi Nigel,
regarding your message about system maintentance info, it is in fact an unfortunate coincidence.
Once in a while it is necessary to do some little work on servers, but we try to make it as fast as possible.

Yet again, we are sorry, everything is working fine again.


Best regards,
Paul

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hola suggestion Resolved

how you doin?


Anonymous 2017-08-30 07:47 1 comment
Has the answer

hello, how can I help you?

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0 votes

5679yg suggestion Resolved

Ryyh89


Anonymous 2018-03-16 10:51 1 comment
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