Would like to change the date format to be DD-MM-YYYY. How can I change or reset it in the system?
Change Date Format question Resolved
Why i got ERROR 503 PAGE CAN NOT BE LOADED ... error Resolved
please i need to access my account, urgent
Custom Documents error Resolved
Hoping to have the document absolutely identical to the default template but with the custom name, I've added new template and from the option "Insert example template" chose "default", but as a result I've got the document with the different layout and the same name as the default Invoice Template.
estimate status question Resolved
while all prepayment invoices and final invoice are payed , related estimate status remains to be issued. Should it be updated automatically as payed or we should update the status manually?
Android mobile app question Resolved
Hi im ready to buy but i cant see android apo in play store..pls help
convert an estimate to invoice question Resolved
Hi guys, how can I convert an estimate to invoice?
We are contacting you from Colombia, my wife Sandra contacted you last week (firstname.lastname@example.org) we are interested in your services, we are currently trying the demo version. She asked you to put the total amount of sold apparel (we make apparel wholesales) at the end of the invoice. Could you please confirm if you can do that for us?. Thanks
Seller as Issuer / Buyer as Recipient question Resolved
Is there a way to change the denomination of
Buyer --> Issuer
Seller --> Recipient
on the top of the invoices?
InvoiceOcean allows you to add additional issuer as well as adding recipient.
To add issuer, click on preview of the invoice > Edit > underneath Seller button click "Edit" > recipient click on the invoice > Edit > underneath Buyer button click "Edit" > recipient > Save.
cancel suggestion Resolved
I want to cancel this account
please visit our knowledge base, where we´ve described with details how to delete an account: http://help.invoiceocean.com/957621-How-to-delete-an-account-on-InvoiceOcean-
Income / All documents error Resolved
in Income / All documents dashboard total gross price is not shown correctly, because the total sum of the estimate and invoices related to this estimate are calculated. The gross sum must not include the estimate amount, but only the amounts of the invoices related to this estimate.
Sales Report question Resolved
Hello, it´s anyway to get report about payment method? per example how can I get cash payment report or credit card payment report?