I have two 'companies' in my account, one for testing pre release payments etc (XXX-test) and one for the production version (XXX). In my Pro account, I am entitled to five users across three companies.
I am trying to enable access to three people, me (as the manager and for accounting purposes) and two other guys in my company (developers to build the platform in test, then deploy on main site).
I have created access for me and one other in both companies. When I went to give access to the third user, it will only let me do it in one company and I am at a loss to why, as I think I should be able to give access to two more people to both 'companies'.
Does the number of users in each company count towards the total of 5?
I sug est that maybe you should have a low inventory alert pero product, Let say its set up to alert when 5 items are left, this coulb via email, whatsapp or a pop up window that notifies that iventory has reached and recomends replenishing. Its a pain to look throught each pagem especially when you have a wide variety of products.
thank you for the suggestion.
Could you please add this suggestions here: http://invoiceocean.helpocean.com/
We will consider said function as we would receive more requests on that matter.
Currently we do not have such optionb ut we will be thinking about implemeting saidfeature in our program updates.
Please,I had been on the CHAT but you can not respond now i nneded your assist for the VAT ID to use now untill i get my own for GTBank please help me now
When I issue the Prepayment invoice "Due Date" label is not translated. In Georgian translation it must be "გადახდის ვადა".
Please see the attached invoice. text is marked with yellow
Simply click on the link added to your InvoiceOcean e-mail or/and dowload the document. Please verify if sender is a real seller and leave us a copy it you aren't sure.
Hello, in order to delete your accounts, you will need to provide us with your API authorization code (Settings> Account Settings> Integrations> API Authorization Code) for every account.
when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.
Hi I just paid for a 12 month subscription and now I can't access my account. I get the following message below. Is it just an unfortunate coincidence or is there something wrong with my subscription?
Thanks,
Nigel
Maintenance break
Sorry for the inconvenience.
The maintenance won't take long. Your data is still safe and secure.
Hi Nigel,
regarding your message about system maintentance info, it is in fact an unfortunate coincidence.
Once in a while it is necessary to do some little work on servers, but we try to make it as fast as possible.
Yet again, we are sorry, everything is working fine again.
margin suggestion Resolved
Could you send me more information ?
Español suggestion Resolved
User Accounts in a Pro account question Resolved
I have two 'companies' in my account, one for testing pre release payments etc (XXX-test) and one for the production version (XXX). In my Pro account, I am entitled to five users across three companies.
I am trying to enable access to three people, me (as the manager and for accounting purposes) and two other guys in my company (developers to build the platform in test, then deploy on main site).
I have created access for me and one other in both companies. When I went to give access to the third user, it will only let me do it in one company and I am at a loss to why, as I think I should be able to give access to two more people to both 'companies'.
Does the number of users in each company count towards the total of 5?
Hi, who are you? What's your account name or e-mail?
Delete Account question Resolved
I accidentaly opened multiple accounts. How do I delete an account?
delete company question Resolved
Hi
how i can dele a company or department?
Thanks
Marco
package suggestion Resolved
Low invetory notifications suggestion Resolved
I sug est that maybe you should have a low inventory alert pero product, Let say its set up to alert when 5 items are left, this coulb via email, whatsapp or a pop up window that notifies that iventory has reached and recomends replenishing. Its a pain to look throught each pagem especially when you have a wide variety of products.
Hello,
thank you for the suggestion.
Could you please add this suggestions here: http://invoiceocean.helpocean.com/
We will consider said function as we would receive more requests on that matter.
Currently we do not have such optionb ut we will be thinking about implemeting saidfeature in our program updates.
Kind regards,
vat id question Resolved
Please,I had been on the CHAT but you can not respond now i nneded your assist for the VAT ID to use now untill i get my own for GTBank please help me now
Hello, could you specify your question?
Kind regards
due date error Resolved
When I issue the Prepayment invoice "Due Date" label is not translated. In Georgian translation it must be "გადახდის ვადა".
Please see the attached invoice. text is marked with yellow
Thank you for reporting that. The translation has been updated.
Kind regards
Invoice Entry question Resolved
i am very new to work with invoice, so please explain me about the invoice entry????
Hello,
could you please specify your question? What do you exactly need to know?
Softuwer suggestion Resolved
Softuwerdeveshansabjat
Hello, how may I help you?
kalana suggestion Resolved
Hello,
how may we help you?
Additional invoice field question Resolved
Additional Invoice field doesn't appear in the invoice. Is that some kind of malfunction or invoice template should be edited?
Hi,
which invoice template do you use?
хамраев suggestion Resolved
Умыт
Help question Resolved
I was sent to this site to view an invoice how do I view this information
Hello,
Simply click on the link added to your InvoiceOcean e-mail or/and dowload the document. Please verify if sender is a real seller and leave us a copy it you aren't sure.
Cheers!
tneis suggestion Resolved
Hello, how may we help you?
Paypal question Resolved
من تو ایرانم چگونه میتونم از پی پال استفاده کنم؟
Hello,
here you can find a tutorial:
http://help.invoiceocean.com/583884-How-to-integrate-your-PayPal-account-
If you have any further questions, we are at your disposal.
acount delete suggestion Resolved
i have to delete 3 acounts i dont use them how to delete
Hello, in order to delete your accounts, you will need to provide us with your API authorization code (Settings> Account Settings> Integrations> API Authorization Code) for every account.
users quantity question Resolved
Maximum users quantity is 10 and there is no way to add more users?
Hi, which subscription plan are you referring to?
Kind regards
12083292392 error Resolved
ALsudanlALI
Hello,
how can we help you?
Multiple Bank Accounts question Resolved
Is there an option to add multiple bank accounts?
Yes, you can add multiple bank accounts. In order to do so go to Settings > Company/Department > Add new bank account
PO suggestion Resolved
How to complete purchase order?
I add a PO and want receive goods to warehouse. what is the process?
Hello,
when you have already created the PO document and want to add some products to the Warehouse, the first step is to go to the preview of said PO.
Then, click the 'Issue AG' icon in order to create the Accaptance of Goods documents.
Kind regards,
down maintenance error Resolved
Hi I just paid for a 12 month subscription and now I can't access my account. I get the following message below. Is it just an unfortunate coincidence or is there something wrong with my subscription?
Thanks,
Nigel
Maintenance break
Sorry for the inconvenience.
The maintenance won't take long. Your data is still safe and secure.
Hi Nigel,
regarding your message about system maintentance info, it is in fact an unfortunate coincidence.
Once in a while it is necessary to do some little work on servers, but we try to make it as fast as possible.
Yet again, we are sorry, everything is working fine again.
Best regards,
Paul
hola suggestion Resolved
how you doin?
hello, how can I help you?
5679yg suggestion Resolved
Ryyh89