0 votes

User Accounts in a Pro account question Resolved

I have two 'companies' in my account, one for testing pre release payments etc (XXX-test) and one for the production version (XXX). In my Pro account, I am entitled to five users across three companies.

I am trying to enable access to three people, me (as the manager and for accounting purposes) and two other guys in my company (developers to build the platform in test, then deploy on main site).

I have created access for me and one other in both companies. When I went to give access to the third user, it will only let me do it in one company and I am at a loss to why, as I think I should be able to give access to two more people to both 'companies'.

Does the number of users in each company count towards the total of 5?


Anonymous 2015-08-18 16:59 1 comment
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Hi, who are you? What's your account name or e-mail?

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Paint zum suggestion Resolved


Anonymous 2016-03-28 20:50 1 comment
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Hello,
could you please specify your suggestion?

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Image

Custom Invoice template error Resolved

Hello,
i'm trying add TypeKit font to custom invoice template but your app tells me that i cannot use script tag.
I follow this instruction.
https://help.invoiceocean.com/767922-How-to-add-a-font-from-Adobe-Typekit-to-your-invoice-template-
Obraz w treści 1
But your application does not allow me to do that.
Is it possible to change the font in invoiceocean in PDF file?

I also have a second problem.
When I made a copy of the template, the correction notes stopped working.
PDF file does not display the entries on the document.
Can I change the template of a PDF file or create working custom PDF template?

I can not find a complete example of the invoice template.

Your Github repository does not contain files with a correction note positions.


Anonymous 2017-10-20 10:10 2 comments
Has the answer

Hello, 
thank you for your email.
I will forward your query to our programmers and get back to you with the solution as soon as possible.
Kind regards,
 
Michał Borkowski

--
Michał Borkowski
e-mail: michael@invoiceocean.com
www.invoiceocean.com

---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq

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Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
 

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Additional invoice field question Resolved

Additional Invoice field doesn't appear in the invoice. Is that some kind of malfunction or invoice template should be edited?


Anonymous 2016-03-11 18:02 1 comment
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Hi,
which invoice template do you use?

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logo question Resolved

Is it possible to insert the company logo somewhere for the editing of the invoice?
Thank you in advance

A.C


Anonymous 2014-03-11 22:47 1 comment
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Hi,

Yes, you may insert the company logo.
Simply log into your account at invoiceocean.com, go to Settings -> Account settings -> Print settings (left hand side). It is best for your logo to be in either jpg or png. It also cannot exceed 1mb.

Hope this helps.

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Multiple Bank Accounts question Resolved

Is there an option to add multiple bank accounts?


Anonymous 2016-03-11 09:52 1 comment
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Yes, you can add multiple bank accounts. In order to do so go to Settings > Company/Department > Add new bank account

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DEBIT NOTE suggestion Resolved


ugt452588 2017-03-18 19:51 1 comment
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Hello,

how can we help you?

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users quantity question Resolved

Maximum users quantity is 10 and there is no way to add more users?


Anonymous 2016-03-07 22:15 1 comment
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Hi, which subscription plan are you referring to?
Kind regards

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convert an estimate to invoice question Resolved

Hi guys, how can I convert an estimate to invoice?

We are contacting you from Colombia, my wife Sandra contacted you last week (sandra8197@hotmail.com) we are interested in your services, we are currently trying the demo version. She asked you to put the total amount of sold apparel (we make apparel wholesales) at the end of the invoice. Could you please confirm if you can do that for us?. Thanks


Anonymous 2014-10-31 18:35 1 comment
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Softuware suggestion Resolved

Sabjatedetal


Anonymous 2017-05-26 13:24 1 comment
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Hello, how may I help you?

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07810140450 suggestion Resolved


Anonymous 2017-09-29 01:34 1 comment
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Hello, 
how can we help you?

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fvkwbfghx suggestion Resolved


Anonymous 2016-07-12 15:31 1 comment
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Hello, is there anything I can help you with?

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