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logo question Resolved

Is it possible to insert the company logo somewhere for the editing of the invoice?
Thank you in advance

A.C


Anonymous 2014-03-11 22:47 1 comment
Has the answer

Hi,

Yes, you may insert the company logo.
Simply log into your account at invoiceocean.com, go to Settings -> Account settings -> Print settings (left hand side). It is best for your logo to be in either jpg or png. It also cannot exceed 1mb.

Hope this helps.

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Rosika suggestion Resolved


Anonymous 2017-05-10 05:46 1 comment
Has the answer

Hello, how can I help you?

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Translation needed error Resolved

Hello,

I'm trying to create a deposit invoice but a translation part is missing : all the table labels seems to be in polish for the "related quotation".
you can see a screenshot here : https://www.dropbox.com/s/upjhbqyox5y50nd/Capture%20d%27%C3%A9cran%202015-02-06%2011.58.29.png?dl=0

Thx for your corrections.


Anonymous 2015-02-06 12:04 1 comment
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Android mobile app question Resolved

Hi im ready to buy but i cant see android apo in play store..pls help


Anonymous 2017-06-08 21:32 1 comment
Has the answer

Hello, 

right now we do not offer such application.
Although our programmers plan to work on one in the nearest future.
You may still login into your account via browser (ie. Chrome) on your mobile.

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Change Date Format question Resolved

Would like to change the date format to be DD-MM-YYYY. How can I change or reset it in the system?


Anonymous 2017-06-30 07:34 1 comment
Has the answer

Hello, 
if you would like to change date format, please go to: Settings > Account Settings > Invoice numbering > Default format of invoice numbering.

(However if your query regards to the separator ('-') we do offer only '/'.)

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convert an estimate to invoice question Resolved

Hi guys, how can I convert an estimate to invoice?

We are contacting you from Colombia, my wife Sandra contacted you last week (sandra8197@hotmail.com) we are interested in your services, we are currently trying the demo version. She asked you to put the total amount of sold apparel (we make apparel wholesales) at the end of the invoice. Could you please confirm if you can do that for us?. Thanks


Anonymous 2014-10-31 18:35 1 comment
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Hello,
Is there a way to change the denomination of

Buyer --> Issuer
Seller --> Recipient

on the top of the invoices?


Anonymous 2017-10-06 11:08 1 comment
Has the answer

Hello, 
InvoiceOcean allows you to add additional issuer as well as adding recipient.
To add issuer, click on preview of the invoice > Edit > underneath Seller button click "Edit" > recipient click on the invoice > Edit > underneath Buyer button click  "Edit" > recipient > Save.
Kind regards,

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invoice number question Resolved

In what cases does Invoice Ocean Void an existing invoice number? Can you get a listing of those voided invoices


Anonymous 2017-03-07 17:27 1 comment
Has the answer


Hello,

could you please provide me with more details, some examples?
In InvoiceOcean you may edit invoice number unless it has already been fiscalized.

 
In what cases does Invoice Ocean Void an existing invoice number? Can you get a listing of those voided invoices

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dgrchat@gmail.com error Resolved

Ha123455


Anonymous 2019-11-28 15:49 0 comments
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International Company question Resolved

Hello!

i'm currently living in Costa Rica and my business is registered here. I'm wondering if invoice ocean will support me adding my international bank account? I will be operating in USD and my bank account here is in USD.

thanks for your time! Wendy


Anonymous 2015-07-27 20:21 1 comment
Has the answer

Hello Wendy,

I don't quite understand your question. What kind of assist you need with the bank account?  Could you please specify it more? 


Kind Regards,
Malgorzata Kozicka

--
Malgorzata Kozicka
e-mail: info@invoiceocean.com
www.InvoiceOcean.com

---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq

---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean

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5679yg suggestion Resolved

Ryyh89


Anonymous 2018-03-16 10:51 1 comment
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Rachunek suggestion Resolved

Jak wystawić rachunek "zaliczkowy" np. w dwóch ratach


Anonymous 2016-04-21 15:32 0 comments
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Searchable Custom Fields suggestion Resolved

The ability to add a custom field is perfect for adding serial numbers or specific info to a certain product. The problem is that it is not searchable. We are constantly spending a lot of time trying to find old invoices with specific serial numbers. Can you please look into connecting your search engine with custom fields. Thank you.


Anonymous 2017-09-21 10:34 1 comment
Has the answer

Hello,

I would like to kindly inform that for now said option is not available.
You may search for product via Product Code on the product card, not via Ref. number on the invoice.
Nevertheless, I will forward your query to our programmers and ask about the possibility to implement it into the system.

Kind Regards,
Michał Borkowski

--
Michał Borkowski
e-mail: michael@invoiceocean.com
www.invoiceocean.com

---
For more software information, check out:
Knowledge base: http://help.invoiceocean.com
FAQ: http://invoiceocean.com/faq

---
Stay updated:
Twitter: http://twitter.com/InvoiceOcean
Google+: http://google.com/+InvoiceOcean
Facebook: http://facebook.com/InvoiceOcean
 

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Custom Documents error Resolved

Hoping to have the document absolutely identical to the default template but with the custom name, I've added new template and from the option "Insert example template" chose "default", but as a result I've got the document with the different layout and the same name as the default Invoice Template.


Anonymous 2016-03-16 14:01 3 comments
Has the answer

Hello, we implemented the first update about 2 weeks ago, the templates are almost the same; now our dev is working on making them equal but it requires additional tests as we want to avoid changes and errors in invoices issued with this template so far.

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To make beanies suggestion Resolved

I will like to join


Anonymous 2019-02-16 10:57 0 comments
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DEBIT NOTE suggestion Resolved


ugt452588 2017-03-18 19:51 1 comment
Has the answer

Hello,

how can we help you?

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Low invetory notifications suggestion Resolved

I sug est that maybe you should have a low inventory alert pero product, Let say its set up to alert when 5 items are left, this coulb via email, whatsapp or a pop up window that notifies that iventory has reached and recomends replenishing. Its a pain to look throught each pagem especially when you have a wide variety of products.


Anonymous 2018-04-02 02:12 1 comment
Has the answer

Hello,

thank you for the suggestion.
Could you please add this suggestions here: http://invoiceocean.helpocean.com/
We will consider said function as we would receive more requests on that matter.

Currently we do not have such optionb ut we will be thinking about implemeting saidfeature in our program updates.

Kind regards,

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